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Reviews of RVHotels Broquetas Spa Termal

3 out of 5
RVHotels Broquetas Spa Termal
Plaça de la Font del Lleó, 1, Caldes de Montbui, Barcelona

Reviews

8.2

Very good

Rating 10 - Excellent. 46 out of 110 reviews" "
Rating 8 - Good. 36 out of 110 reviews" "
Rating 6 - Okay. 20 out of 110 reviews" "
Rating 4 - Poor. 5 out of 110 reviews" "
Rating 2 - Terrible. 3 out of 110 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fabio Andre

Stayed 2 nights in Oct 2023

6/10 Okay

LYSETTE MUSAU

I love the decor and the cleanness of the hotel.But i didnt like the fact that on breakfast no salad at all.
Stayed 2 nights in Oct 2023
Response from Customer Service Dpt. on 5 Nov 2023
Dear Lysette, We thank you for taking the time to share your review of your stay at our hotel. We are absolutely satisfied to have fulfilled your expectations and that they enjoyed their trip. We collect your suggestions for improvementThey will surely help us improve our service. We hope to have the opportunity to return to welcome you on your next visits to Caldes de Montbui. Thank you very much and best regards,

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ancient healing waters And The kindest souls ✨️
Stayed 6 nights in Aug 2023
Response from Customer Service Dpt. on 5 Nov 2023
Dear Customer, Thank you very much for your evaluation. We hope to continue offering our best services and tell you that we will be happy to give you the opportunity again welcome. See you soon!Customer Service Dpt.

10/10 Excellent

Ilkka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet city location with usual spa services. Reasonable priced massage. Really friendly staff. I could come back again, all the way from Finland!
Stayed 2 nights in Jun 2023

10/10 Excellent

JORGE, Beverly Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax in the middle of nowhere, healing thermal waters, friendly staff, delicious food buffet for breakfast and dinner, parking on site, renovated rooms, interesting centuries-old town.
Stayed 1 night in Aug 2022

10/10 Excellent

Vanessa

Stayed 2 nights in Aug 2022

8/10 Good

Barlici

Stayed 4 nights in Jul 2022

10/10 Excellent

Tiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They looked after me. Miss the pool already, gardens nice it’s hard to get food at night so be prepared, transport to Barcelona good as buses are close, don’t eat from kebab shops of the resort as I got a bad bug!!!! The hotel food is okay I guess. Very peaceful and pure place, lovely to think and plan :) good for big family’s
Stayed 3 nights in Aug 2019
Response from Reception on 3 Sept 2019
Appreciated Mr. Thank you for your feedback and comments, these help us improve our services. We hope to see you again soon. Regards,

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
There was no bar! We had to go out every night to have a relaxing sit in the sun with a drink.... yes there was a restaurant but we weren’t allowed a drink unless we ate...
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is a mixture of old and new but immaculate throughout. Both the staff and locals, couldn't be more helpful. A wonderful stay, I will be back👍
Stayed 3 nights in May 2019

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Shaun William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely oldie worldie hotel with character
Beautiful hotel with plenty of character.Loved the heated indoor/outdoor pool.Gardens beautiful.

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the centre
Reception staff were very helpful, helped with all our requests. Breakfast was very good, lots of choice. Returning to this town in August, will try to stay in this hotel again

2/10 Terrible

Hassan, NJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honestly, worst experience at a hotel ever.
Worst experience at a hotel ever. Very old, dirty, uncomfortable, NON-working wifi. Wish I could get a refund. My trip was ruined from the moment I arrived there.
Stayed 5 nights in Oct 2017

10/10 Excellent

taesik, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in hot spring
We have arrived in the hotel at night, and couldn't see the garden and spring water around. It was a surprise in the morning in the back yard where we walked around. The only issue was that the free parking was about 1-2 minutes away.
Stayed 1 night in Sep 2017

10/10 Excellent

julie, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really rural Spain. Beautiful location.
Lovely hotel. No tea or coffee making facilities in the room was a down side. But the location was lovely. Unfortunately didn't find the swimming pool until half hour before I was due to go to the airport. Rooms were clean and adequate. Would stay there again. Non touristy and a good place for relaxing.

8/10 Good

Shaun, Carlisle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel with great gardens and pool
his was a lovely hotel. We had a good large room, which although it wasnt ultra modern, it was clean and had great views. The staff were friendly and helpful. The garden and pool area was really nice.

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal Servicio, el aire está terrible con un sonido insoportable, no limpiaron la habitación,
Stayed 2 nights in Apr 2024

10/10 Excellent

LUZ MERY

Liked: Property conditions & facilities
Sitio acogedor buena atención
Stayed 1 night in Mar 2024

10/10 Excellent

MARÍA ÁNGELES

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo genial, grande limpio y muy agradables!
Stayed 2 nights in Nov 2023

8/10 Good

Carlos

Stayed 1 night in Nov 2023

10/10 Excellent

jaume

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquilidad y relajación asegurada,el personal muy atento y amable
Stayed 1 night in Oct 2023
Response from Dpto. Atención al cliente. on 5 Nov 2023
Estimado Jaume, Muchas gracias por sus palabras, nos complace leer que el trabajo diario desde recepción es recompensado. Transmitiremos al personal sus valoraciones tan positivas. Esperamos volver a verlo muy pronto en nuestros establecimientos. Reciba un cordial saludo,

10/10 Excellent

Johanna severine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 3 nights in Sep 2023
Response from Customer Service Dpt. on 5 Nov 2023
Dear Johanna, We very much appreciate your comment. We work day by day to May our clients enjoy a unique experience in our hotel! We hope that come back soon!Best regards,

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
Very nice hotel, the price is reasonable (in september) and the town is quite charming. The personel is smiling and helpful. great experience overall.
Stayed 6 nights in Sep 2023
Response from Customer Service Dpt. on 5 Nov 2023
Dear Nicolas, First of all we thank you for your evaluation and for your words. We are very pleased to know that you have enjoyed our facilities. In the name of Hotel team we thank you and look forward to your return.Best regards,

8/10 Good

denis

Liked: Cleanliness, staff & service
Bel hôtel
Bel hôtel mais vieillissant. Chambre propre, pas très grande (lit en 140) et manque d’entretien. Clim très bruyante, pas de lumière au dessus du bureau, pas de chaîne TV française par exemple. Salle de bain spacieuse avec douche de belle taille. Repas très bien, petit-déjeuner copieux. Les installations balneo sont aussi très sympas (dans leur jus) et la piscine extérieure toujours chauffée a au moins 32 degrés est tout simplement géniale. Le personnel est à l’écoute et agréable.
Stayed 3 nights in Sep 2023
Response from Service a la clièntele. on 5 Nov 2023
Cher Denis, Merci beaucoup pour votre évaluation. Nous prenons note de votre appréciation sur les rapports de maintenance fournis, afin de s'améliorer sur cet aspect. Nous sommes heureux de savoir que nous avonscorrespondre à ce qu'ils attendaient de leur séjour et leur dire que nous espérons qu'ils pourront revenirà nous rendre visite très prochainement. Cordialement,

8/10 Good

Talia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Très bel hôtel, chambre vraiment convenable. La restauration est variée. Piscine vraiment grande, couverte et non couverte. Plusieurs transats à disposition. L’hôtel est éloigné du centre ville, une voiture est indispensable, il y a malgré tout des transports à 10/15 minutes à pied. Il y a des petits restaurants à proximité qui peuvent dépanner pendant le séjour.
Response from Service a la clièntele. on 5 Nov 2023
Chère Talia, Nous sommes heureux de savoir que vous avez passé un agréable séjour et nous vous remercions de l'avoir partagé. Nous espérons que lors de votre prochain séjour vous pourrez profitez à nouveau de nos installations. Ce sera un plaisir de vous accueillir à nouveau. Unmeilleure considération,

10/10 Excellent

Ana María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me ha encantado el hotel. Mantiene la esencia de los balnearios del siglo pasado, con su solería, salones con muebles antiguos, y la galería de tratamientos de estancias individuales mantiene esa esencia. Está en plena plaza de ayuntamiento,y por los alrededores se puede dar buenos paseos. Las habitaciones superiores son amplias y con mobiliario moderno. El personal muy amable y ayuda al cliente. Ha sido una estancia muy agradable.
Stayed 2 nights in Sep 2023
Response from Dpto. Atención al cliente. on 5 Nov 2023
Estimada Ana María,Primeramente le damos las gracias por su valoración y por sus palabras. Nos complace mucho saber que han disfrutado en nuestras instalaciones.En nombre del equipo del hotel le damos las gracias y esperamos su regreso. Un cordial saludo.

6/10 Okay

Simón

Travelled with partner
Liked: Staff & service
Las habitaciones necesitan una buena puesta a punto. Se nota que tienen unos cuantos años a cuestas. Y una mejora de la insonorización, porque he podido escuchar la alarma del móvil de la habitación vecina sin problemas.
Stayed 1 night in Sep 2023
Response from Dpto. Atención al cliente. on 5 Nov 2023
Estimado huésped, Muchas gracias por su valoración y por sus comentarios. Nos complace saber que han tenido una agradable estancia y esperamos repitan con nosotros nuevamente. Estamos renovando las instalaciones poco a poco para seguir ofreciendo los mejores servicios. Nuevamente, muchas gracias por su valoración. Cordialmente,

10/10 Excellent

Johanna severine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un tres bon hôtel et spa Piscine gratuite 👍👍👍
Stayed 1 night in Sep 2023
Response from Service a la clièntele. on 5 Nov 2023
Chère Johanna,Nous sommes heureux de savoir que vous avez passé un agréable séjour et nous vous remercions de l'avoir partagé. Nous espérons que lors de votre prochain séjour vous pourrez profitez à nouveau de nos installations. Ce sera un plaisir de vous accueillir à nouveau. Salutations,

6/10 Okay

Cherif

Travelled with family
Déçu
Le parking payant est proposé pour les hommes d’affaires seulement j’ai l’impression
Stayed 1 night in Aug 2023

6/10 Okay

Noelia

Durante el mes de agosto, me he alojado en 3 ocasiones. El lugar es ideal, pero hay ciertos aspectos en la pólitica del establecimiento que no comparto. Por ejemplo, la permisividad con los animales de compañía y los niños. Durante mi estancia me he quejado en dos ocasiones por los ladridos continuados de los perros. Por otro lado, creo que para ser un hotel, balneario, spa, no logras el descanso deseado en la piscina exterior, nadie supervisa el comportamiento de algunos huespedes... En cuanto a la limpieza en la habitación, diré que las toallas no están limpias y las sábanas de la cama tienen cabellos. Por todo lo demás, sigue siendo el lugar perfecto para encontrar la PAZ. ENJOY!!
Stayed 1 night in Aug 2023

8/10 Good

Eric

Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Très beau cadre, mais restaurant catastrophique
Très joli cadre, très joli parc au cœur de Caldes de Montbui. De belles balades à proximité avec une très belle mise en valeur du patrimoine du village. Très belle piscine avec de l'eau à 36 degrés. Cependant, décoration de l'hôtel et de la chambre sommaire et très datée. Le point noir : le restaurant. Buffet petit-déjeuner très sommaire. Nous avions une demi-pension : pas de buffet comme sur les photos mais un menu chaque soir. Qualité et quantité très très médiocre. Exemple, plat principal du mercredi soir : un bol d'hummus avec 2 bâtonnets de carotte et 3 bâtonnets de courgette. Sur ce point, c'est une vraie déception. Le mieux reste d'éviter à tout prix le restaurant.
Stayed 3 nights in Aug 2023

8/10 Good

Dominique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SATISFAITE DANS L ENSEMBLE
Stayed 8 nights in Aug 2023

6/10 Okay

DAVID

Liked: Property conditions & facilities
La zona es muy bonita. El patio del hotel es impresionante.
Stayed 3 nights in Aug 2023

8/10 Good

Jose carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Es l primera vez que voy y volveria
Stayed 1 night in Jul 2023

10/10 Excellent

Isabel

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in May 2023

6/10 Okay

ANTONIA

Liked: Cleanliness, property conditions & facilities, room comfort
Servicio genial menos una persona
Stayed 1 night in May 2023

8/10 Good

paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy pintoresco y tranquilisimo.
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

sory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindo el hotel
Stayed 1 night in Sep 2022

10/10 Excellent

azucena

Stayed 5 nights in Sep 2022

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Insonoro y muy tranquilo. Lo que menos que esté en la misma plaza que un ayuntamiento independentista.
Stayed 4 nights in Sep 2022

10/10 Excellent

Maria Cristina Ibáñez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una buena experiencia. Repetiremos
Stayed 2 nights in Aug 2022

10/10 Excellent

Naara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuve muy comoda y tranquila, el personal es muy amable y el balneario con mucho encanto.
Stayed 1 night in Aug 2022

4/10 Poor

Georges

Stayed 1 night in Aug 2022