Outdoor pool, pool umbrellas, pool loungers
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Reviews of Iberostar Pinos Park

4 out of 5
Iberostar Pinos Park
Avinguda Canyamel 33, Capdepera, Mallorca

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 138 reviews" "
Rating 8 - Good. 56 out of 138 reviews" "
Rating 6 - Okay. 13 out of 138 reviews" "
Rating 4 - Poor. 2 out of 138 reviews" "
Rating 2 - Terrible. 1 out of 138 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Dining options in the buffet all good, nice range of options. Definite family hotel, but not too loud or crazy. Pool area good, beach very near, warm and calm. Not much around the hotel, but it didn't matter. Really friendly, and thoughtfully set up hotel. Would definitely consider for a relaxing week.
Stayed 3 nights in Oct 2023

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not generally someone who provides reviews but felt needed to provide one here. As most holiday hotels are busy places they will show some wear and tear after being in use for years. I would not however be critical of the accommodation although the air conditioning seemed to be set independent of the room thermostats but despite this the rooms always felt comfortable. Everywhere was kept clean inside but perhaps jet washing around pool area could be more regular. The all inclusive food and drinks were excellent with good variation and choice available. The cakes were so much better than I had experienced before on a Spanish holiday. No bar queues to speak of. Lots of varied activities and entertainment throughout the day. Evening entertainment great for adults and children. Entertainment staff were fabulous and enthusiastic. Other staff members friendly, happy and keen to please. Overall we really enjoyed our stay and felt money was well spent.
Stayed 7 nights in Aug 2023

10/10 Excellent

Martin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2022

6/10 Okay

JAN, BLUFFTON

Travelled with partner
Liked: Staff & service
We had no idea that this hotel catered to families with young children. There were babies everywhere and our room was dark with our small patio across from a cement wall. Very few rooms had a view and those were reserved for families!
Stayed 2 nights in May 2022

6/10 Okay

Josefine

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is very much a young family facility which makes a relaxing vacation very difficult Smoking is a real issue for us and mostly the German guests surprised us by smoking in front of young children Also we were promised twin beds which were not available on arrival It cost us an extra Euros 350 to upgrade. The flight out of Palma was canceled despite on 21st June Travelocity confirmed by email it was okay. All in all it has cost us over Euros 700 extra because of these errors. We expect Travelocity to reimburse us with these costs in full or in part On a brighter note the food at the Hotel was great
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of fun stuff to do for my four year old. Everything so well kept. Friendly staff and just a lovely destination to go on holiday.
Stayed 8 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 9 nights in Jul 2018

8/10 Good

irene, philadelphia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Inconvenient
The area looks beautiful and the hotel itself however not there are many issues. Big problem the times for meals only open for a short time and interferes with vacationing. Maybe perfect for Germans but not everybody else. Meals are very good though. All inclusive wine list is very limited only one kind of wine in white, pink and red, everything else you pay for. No hotel umbrella on the beach or chairs. If you only care about the pool this hotel for you but not for beach since you have to bring everything else yourself. Very far from Palma. They only have one option for car rental 3x more expensive than any other renal places and priced per 11 hours not 24 or even 8. Staff many times doesn't know the answers to simple question just smiles and gives wrong information especially younger ones. The show for kids is at very bad times st 8:15 ruins your time for dinner, have to leave beach at 7:15 to shower and get ready for dinner show which is the best time for swimming. What saves the hotel is nice location the view of the beach and mountains and the sea. Not enough entertainment for adults at all no place for dance, or sit around. If you're late for meals almost no food to be found just a couple sandwiches at the bar. I don't think they understand the notion of all inclusive meals. There should be meals 24/7. No Americans at all, just Germans(90percent), some French and Russian and Scandinavian. The food is good and room is quiet and nice bathroom. That's all :)
Stayed 10 nights in Jul 2017

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel, fantastic staff
Just back from holidays yesterday and we had a fantastic stay at Iberostar Pinos Park. The staff were extremely friendly, going out of their way to say 'ola' and checking if you need anything regularly. Something to do for everyone as there's activities throughout the day, kids disco's, baby clubs, football for dads. beach volleyball, mini golf, aqua aerobics for mums and kids etc etc. The list goes on. Only down side is that we found it hard to sleep on our last night as our neighbours were making a lot of noise and we could hear everything. They were up chatting and laughing until late and we could hear it all. If rooms were a little more sound proof it would have been better. Overall a fantastic stay and we will definitely be back next year.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for families with children, staff very kind, and extremely helpful

8/10 Good

Anatoli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family resort with a lot of activities
Spent 3 nights in August. Overpriced, without free WiFi family hotel in a very quiet village. A lot of sport activities for children. Most visitors are German speaking. However there are some visitors from Spain, Eastern Europe, Italy, France, UK, etc. The ticket on bus costs 1.85 euro to most local destinations. Most staff apart from receptionists does not understand English and the kitchen staff could be a bit nicer.

8/10 Good

Steven, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good family hotel
Very good food, buffets lovely. Rooms comfortable, but basic, however you do get a large empty fridge which was really useful and there is a good cheap supermarket nearby, so we used it. The room safe must be paid for. Entertainment and hotel facilities all good. Only downside is that it is almost impossible to sit by any of the swimming pools, except the young children's pool (the one with the slides - which is situated behind the hotel in the entertainment area, not in the centre of the hotel where the other 3 pools are; small round baby pool, large childrens pool and main pool) because guests get up early to put towels on sunbeds to reserve them, even though the hotel state that this isn't allowed - this rule isn't enforced, and it should be! This is mainly a German hotel, only heard one other English family here in the whole 10 days of our stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iberostar Pinos Park
Highly recommend the Pinos Park, lovely location amongst pine trees. Grounds and property very well kept. Great food, excellent facilities for families. Crystal clear sea at the beach just below the hotel.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location,
It took us three hours to find the hotel. GPS could not locate it. The address listed was not the correct one. It took forever to check us in And we did not get the room we had booked. Room was tiny and the sheets had holes in them. Definitely not a four star hotel more a motel standard. The only good thing about the hotel was the staff. They were all very friendly and polite. Would never go back and not recommend to anyone.

6/10 Okay

Verified traveller

Liked: Cleanliness
Very clean
Decent hotel plus entertainment very close to beach

8/10 Good

Paulo Martins, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very good in every respect, except for two: 1) not very comfortable for a family stay, since the "family room" only has one room and therefore the kids or, in our case, the couple (since our 3-year old twins are too energetic to be left alone in the living room at night) will have to sleep in the living room; and 2) the surroundings are quite noisy until 23:00 or midnight, so for a family with small kids that is not the best, although the windows are well sound-proofed.

10/10 Excellent

Bligh, Surrey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality family hotel
Simply a brilliant place for families to holiday. Hotel has 3 pools plus beach right next door - down a few steps. Lovely courtyard setting with buildings a max. 3 stories high. Beats the other 2 hotels in the resort hands down. Varied range of evening entertainment available. Some very good, some pretty average but they are attempting to cater to a wide range of tastes. Kids always able to be involved somehow. Hotel quietens down about 11pm. Some noise interference from hotels across road but this generally over by midnight and couldn't hear anything once our apartment door was shut. Rooms cleaned every day, linen/towels changed as often as you like. Facilities maintained to high standard - saw pool being hoovered every morning. Gorgeous pine tree and manicured garden surroundings. Over 200 sun beds surrounding pools each within touching distance of one another. Excellent selection of food available including for children. We went half board but wish we'd gone AI. Will definitely return to this hotel. Only other thing is guests are mainly German/French but we quite enjoyed the peace & quiet!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-maintained hotel, lovely room and service
We were promised a quiet room and were delighted with it. Lovely setting amidst pines, palm trees and flowers. Staff from reception to housekeeping extremely courteous and solicitous . Wide variety of choices at buffet dinner but not particularly to our taste. Perfect for sun and swimming (pool and sea) and total rest and relaxation . We'll be back.

10/10 Excellent

LC, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, will go back
Lovely hotel, very well maintained and designed. Location ideal with the bay and two small beaches at the back of the hotel. Stunning views. Expect to see a lot of kids around !! Staff very pleasant and spontaneous. We were there in May, sea was still a bit cold but ok for a swim. Food is fine, anyway not that many options around unless you are ready to drive to the next town (10min). Two things we didn't like:the room were very cold the night we arrive, not ideal for a baby. You might want to ask them to turn the heating on if you arrive late. Also the pool was freezing as it was not heated ! So nice to look at but we didn't use it.... That was in May obviously so I doubt this would apply during the warmer season.

10/10 Excellent

Guest67783

Liked: Cleanliness, staff & service, room comfort
Super relaxing and fun!
This hotel is really fun and i recommend it to anyone! Super fun for anyone, shows every night, right by the beach. I WOULD LOVE TO GO AGAIN!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Mar 2024

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing great.
Stayed 1 night in Oct 2023

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Nur "durschnittliches" Familienhotel
Für Paare ungeeignet. Als Familienurlaub sicherlich okay, aber 4 Sterne und den Preis nicht wert! Das Restaurant/Buffet hat eher Kantinen- statt Urlaubscharakter. Die Bilder geben einen schöneren Eindruck als die Realität vor Ort.
Stayed 2 nights in Oct 2023

8/10 Good

Sebastian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Ideales Hotel für einen Familienurlaub.
Stayed 12 nights in Sep 2023

10/10 Excellent

Roman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Essen, sauber, familiär und sehr freundliches und zuvorkommendes Personal. Für uns mit Kindern die perfekte Wahl.
Stayed 28 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super ferie
Stayed 14 nights in Jul 2023

8/10 Good

Emanuel

Travelled with family
Liked: Cleanliness
In die Jahre gekommen. Essen durchschnittlich. Staff teils freundlich, teils unfreundlich. Service bei Getränken ausbaufähig
Stayed 7 nights in Jun 2023

10/10 Excellent

cedric

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons passé une semaine avec nos enfants dans une suite familiale avec vue sur la mer. Les points forts de l’hôtel sont le cadre et la restauration qui est de bonne qualité, mais surtout un personnel qui, sans exception est bienveillant, professionnel, souriant, accueillant, réactif et qui fait le maximum pour que le séjour des hôtes se passe à merveille. Un grand bravo aux équipes de cet hôtel. Un petit bémol par rapport à la salle de bain qui mériterait une maintenance un petit peu plus soutenue et la chambre qui mériterait un petit coup de rafraîchissement. Mais cela n’altère en rien la qualité du séjour que nous avons passé. Et le plus important, nos enfants se sont régalés.
Stayed 8 nights in Apr 2023

6/10 Okay

ROSSANA

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Personale alla reception molto disponibile. Posizione ottima per la vicinanza al mare e ai campi da tennis. Rapporto qualità prezzo inaccettabile. Ho pagato troppo per quello che mi è stato offerto rispetto alle strutture limitrofe. Non entro nei dettagli.
Stayed 8 nights in Oct 2022

10/10 Excellent

Michael Markus

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Sehr empfehlenswert für Familien! Gerne wieder, top Anlage, super Service - wir waren begeistert!
Stayed 4 nights in Aug 2022

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 9 nights in Aug 2022

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place for a family. Our 8 years old boy, really enjoyed the mini club and he had a lot of fun there. The structure is amazing and in a fantastic position on a bay really good for snorkeling. We had half board, and the food was extremely good. One dinner they offered lobsters!
Stayed 6 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Langt bedre end forventet.
Langt bedre end forventet. Super service - personalet var søde og imødekommende. Hurtig ekspedition ved bestilling af drikkevare mm. Maden var lækker, frisk og varierende fra dag til dag. Der var et stort udvalg af både mad, drikke og kager. Faciliteterne var pæne, rene og velholdte. Mange gode muligheder for sport og underholdning. Stort plus at den hyggelige lille strand ligger få meter fra hotellet.
Stayed 3 nights in Jul 2022

10/10 Excellent

Carolin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal. Perfekt mit Kindern, schöne Spielplätze und Pools. Animation wird angeboten, aber nicht aufdringlich. Schöne kleine Bucht direkt nebenan. Wir kommen gerne wieder.
Stayed 5 nights in Jun 2022

10/10 Excellent

sébastien

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top, ideal famille
ideal pour passer quelques jours entre amis et/ou en famille. Complexe à taille humaine
Stayed 4 nights in Oct 2021

6/10 Okay

Verified traveller

Stayed 7 nights in Oct 2021

8/10 Good

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2021

10/10 Excellent

Sylwia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for famielies. Range of activities like pony riding or archery included.
Stayed 1 night in Aug 2020

10/10 Excellent

Sylwia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super dla rodzin
Doskonale udogodnienia np. Sesja fotograficzna w cenie pobytu. All inclusive polecany, drinki i przekaski.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super und sauber, tolles Essen und Täglicher Wäschewechsel
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 14 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon séjour personnel au top Belle chambre Cadre très bien
Stayed 7 nights in Jul 2019