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Reviews of Transcorp Hotels

4 out of 5
Transcorp Hotels
10 Murtala Mohammed Highway, Cross River State, Calabar

Reviews

4.6
Rating 10 - Excellent. 0 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 4 out of 13 reviews" "
Rating 2 - Terrible. 4 out of 13 reviews" "

6.0/10

Cleanliness

5.2/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

OLIVER

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not impressed,
Stayed 1 night in Sep 2021

8/10 Good

WIlson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Ade, Lagos

Business traveller
Disliked: Staff & service
I was denied my already paid reservation and had to go pay for another Mega-hilton hotel and my money is yet to be refunded even now...!!!
Stayed 2 nights in Dec 2020

4/10 Poor

Verified traveller

Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

Fidel (USA)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, clean room and environment
Hotel is well located for Business and leisure. Accessible to everywhere, secured and clean. Breakfast is rich and staff are good and kind

2/10 Terrible

jessica

Disliked: Staff & service, property conditions & facilities, room comfort
nothing works
Basically nothing works in this hotel. They will come and fix things if you ask but it's a struggle and will take hours. Plus they don't want to honor Expedia reservations and payments.

2/10 Terrible

jessica, new york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
beware!
they don't like to honor Expedia bookings!!! Beware!! We booked this hotel and paid for 2 nights at different points during our stay before arriving. Problems with both. We paid to avoid using credit cards in Nigeria and carrying cash and wanted to book through a reliable service like Expedia but Rooms were not ready and staff was rude. Manager unavailable. After a hassle, they eventually gave us rooms on the ground floor in an extremely stuffy mildew smelling room. If you book through Expedia you will be lucky to get a room and will be harassed during your stay. Also room service is terrible. All around awful for a lot of money for this area. Thumbs down!!

8/10 Good

hakeem

Liked: Staff & service, room comfort
Not well maintained
My stay was amazing only that hotels.com still has a great booking issue with Nigerian hotels, you can do a last minute booking. You are more likely going to be turned down

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Deceptive Description
The description of the hotel and rooms made it sound like it was one of their best views. However, when we arrived we were taken outside the main hotel in the rain to a much less desirable room and location. We paid cash separately for one of our team members who came to visit for only one night. After we left, they tried to charge him again. This was very disappointing.

8/10 Good

Edmund, Benin City

Liked: Cleanliness, staff & service, room comfort
It was worth it!
The Transcorp is probably one of the older hotels in Calabar. Although I experienced a bit of delay in getting my reservation confirmed, the staff were quite polite. I was also impressed that the hotel's facilities were still in good order. Overall, I am glad I decided to stay there.

6/10 Okay

Edmund, Benin City

Just okay
The hotel is centrally located with courteous staff. The hotel's food is great. I was a bit disappointed with the gym's location, seems pretty off. Overall, it's one of the best in the Calabar town.

4/10 Poor

Helen, Baltimore, MD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A shadow of its old self
I made reservations online from the US through Travelocity. Upon arriving at the hotel, they could not locate my reservation. After almost 30 minutes, they stated that they could not honor the rate I was charged and for which I had paid Travelocity already and tried to charge me more. I spoke to the Manager and after almost an hour, I placed an international call to Travelocity, USA and they called the hotel and straightened things out. It took over an hour to sort this out and check in. This hotel and staff are unprepared to do business online.