Outdoor pool, open 7:00 AM to 5:00 PM, pool umbrellas, pool loungers
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Reviews of Kempinski Nile Hotel Cairo

5 out of 5
Kempinski Nile Hotel Cairo
12 Ahmed Ragheb Street, Cornish El-Nile, Garden City, Cairo, Cairo Governorate

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1000 reviews" "
Rating 8 - Good. 261 out of 1000 reviews" "
Rating 6 - Okay. 92 out of 1000 reviews" "
Rating 4 - Poor. 27 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leann

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing!! It was beautiful and the food was amazing. The staff were great and felt very safe.
Stayed 2 nights in Apr 2024
Response from Kempinski Nile Hotel Cairo on 7 Apr 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Saria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly professional
Stayed 3 nights in Mar 2024
Response from Kempinski Nile Hotel Cairo on 24 Mar 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Wael

Stayed 5 nights in Mar 2024
Response from Kempinski Nile Hotel Cairo on 2 Apr 2024
Dear Mr Wael, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Carolyn

Stayed 4 nights in Feb 2024
Response from Kempinski Nile Hotel Cairo on 24 Mar 2024
Dear Ms Carolyn, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Aadil

Stayed 6 nights in Feb 2024
Response from Kempinski Nile Hotel Cairo on 24 Mar 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Very well managed and maintained
Stayed 1 night in Feb 2024
Response from Kempinski Nile Hotel Cairo on 28 Feb 2024
Dear Mr Omar, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities
Your staff are amazingly helpful and friendly. The room was clean and well decorated. The bathroom needed updating
Stayed 3 nights in Feb 2024
Response from Kempinski Nile Hotel Cairo on 22 Feb 2024
Dear Ms Darren, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

8/10 Good

Gisele

Stayed 2 nights in Feb 2024
Response from Kempinski Nile Hotel Cairo on 24 Mar 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Sachen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kempinski hotel was beyond my expectations. Absolutely clean and quiet. The food was 10/10. Close to everything. All tourist areas was 20-25 minutes away including airport. Would recommend anyone and everyone to stay here.
Stayed 7 nights in Jan 2024
Response from Kempinski Nile Hotel Cairo on 8 Feb 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Xin, Sunnyvale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kempinski Nile Hotel Cairo on 28 Jan 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Husamaldin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and friendly staff, many lounges and areas to sit in, the gym is decent. The location is a walking distance from a lot of local shops and restaurants. Overall I recommend this to anyone visiting Cairo!
Stayed 5 nights in Jan 2024
Response from Kempinski Nile Hotel Cairo on 17 Jan 2024
Dear Mr Husam, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Reem Hassan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
الفندق هادي و مافي زحمة و الغرفة نظيفة
Stayed 3 nights in Jan 2024
Response from Kempinski Nile Hotel Cairo on 17 Jan 2024
Dear Ms Reem, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros : it is a nice hotel in a good location , right by the Nile and close to the Egyptian museum . The breakfast buffet was excellent Cons - a bit expensive . Failure to respond to me when I tried to contact them by e mail and phone regarding some items I accidentally left in the safe . No reply to 3 e mails and when I tried to phone reception put me through to somebody who didn't speak English and who then cut me off
Stayed 2 nights in Dec 2023
Response from Kempinski Nile Hotel Cairo on 9 Jan 2024
Dear Ms Rebecca, Greetings from Kempinski Nile Hotel, Thank you for bringing your concerns to our attention. Can you please share with us more details regarding your missing items and we assure you that we will do our best and look for them. Please accept our sincerest apologies for the inconveniences occurred. We relish the opportunity to welcoming you back to Kempinski Nile Hotel so you can experience the true Kempinski service. Warm regards, Henri Ruiz, General Manager

10/10 Excellent

Celine

Stayed 1 night in Jan 2024
Response from Kempinski Nile Hotel Cairo on 9 Jan 2024
Dear Ms Celine, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Loic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Very good location. Room very comfortable. Great view from the pool roof top bar . Very nice breakfast.
View from the roof top
Stayed 1 night in Jan 2024
Response from Kempinski Nile Hotel Cairo on 9 Jan 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

8/10 Good

Hanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and convenient
Excellent location near many attractions yet in a relatively calm area. Service by staff was very good although too many were offering help which was a bit overwhelming. Breakfast was varied and good. Hotel is not very big so it made it more peaceful than other larger hotels. Rooms are on the small side but adequate enough, the cost is higher than reasonable for the quality of room, double door for toilet needs to lock better as there’s a gap. The room décor needs some updating, at least a carpet deep machine wash so does the corridors. Would recommend and return.
Stayed 4 nights in Dec 2023
Response from Kempinski Nile Hotel Cairo on 9 Jan 2024
Dear Ms Hanan, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

8/10 Good

ronald G.

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Kempinski Nile Hotel Cairo on 26 Dec 2023
Dear Mr Ronald, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

LESLIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Kempinski Nile Hotel Cairo on 26 Dec 2023
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Wafaya

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very courteous! Beds are super comfortable
Stayed 2 nights in Oct 2023
Response from Kempinski Nile Hotel Cairo on 24 Oct 2023
Dear valued guest, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

Joey

Stayed 5 nights in Oct 2023
Response from Kempinski Nile Hotel Cairo on 22 Oct 2023
Dear valued guest, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

mustafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
رحلة ممتعة
استقبال رائع و وموظفين في مستوى خدمة ممتاز و غرفة نظيفة بمساحة جيدة و اطلالة رائعة
Stayed 3 nights in Oct 2023
Response from Kempinski Nile Hotel Cairo on 16 Oct 2023
Dear Mr Mustafa, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Concierge Mohammed (?) very helpful. My husband needed some medicine. He got me in contact with a pharmacy. When the pharmacy failed to deliver, he called our tour director and the medicine was procured. Scary to be in a foreign land with a problem…really appreciated his help.
Stayed 2 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 12 Oct 2023
Dear Ms Patricia, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

trond

Stayed 4 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 8 Oct 2023
Dear valued guest, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

8/10 Good

Damien

Stayed 2 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 1 Oct 2023
Dear valued guest, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

JUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old but service is good
Stayed 5 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 27 Sept 2023
Dear valued guest, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

Flora

Very nice and clean and safe area
Stayed 3 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 1 Oct 2023
Dear Ms Flora, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

8/10 Good

Nishit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for an overnight stay as it had a roof top bar & swimming pool. The offical photo makes the pool and roof area look bigger, in fact it is fairly small, it has about 4 sun loungers and 6 tables. The pool lenght is about 10 meters. The tables are virtually on the edge of the pool, so do expect to get shoes wet. The view over the river are nice, any other direction is not. Our room was comfortable, but it lacked detail. As an example, they appeared to have forgotten to remove the dead flowers and replace them. The staff is this hotel seemed more formal than the other places i stayed in my recent trip. Overall, i would say it is a OK hotel for a 24 hour stay, 15 min walk to the main sqaure.
Stayed 1 night in Sep 2023
Response from Kempinski Nile Hotel Cairo on 31 Oct 2023
Dear valued guest, Greetings from the city of Pharaohs! Thank you for bringing your concerns to our attention. Your feedbacks have been shared with the respective departments, and we will take necessary measures to improve guest experiences. We relish the opportunity to welcoming you back so you can experience the true Kempinski service. Warm regards, Philippe H. Charraudeau, General Manager

10/10 Excellent

Dave, Worcester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff
Stayed 5 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 24 Sept 2023
Dear Mr Dave, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kempinski Nile Hotel Cairo on 24 Sept 2023
Dear Mr Mohamad, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

Francine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality Extraordinaire
Stayed 4 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 13 Sept 2023
Dear valued guest, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

8/10 Good

Joel, Aurora

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and on the river. Pool is small.
Stayed 3 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 12 Sept 2023
Dear valued guest, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

8/10 Good

Sriram

Stayed 2 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 1 Oct 2023
Dear valued guest, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is state of the art! Very secure, professional, but personable, inviting and thorough. They supported all of my requested accommodations and remained friendly, inviting and professional when there was a need to negotiate changes with my stay. I'm glad I got a chance to experience an Awesome hotel along with an Amazing city.
Stayed 7 nights in Aug 2023
Response from Kempinski Nile Hotel Cairo on 7 Sept 2023
Dear Ms Karen, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

2/10 Terrible

KATHRYN

Stayed 2 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 6 Sept 2023
Dear Ms Kathryn,Greetings from the city of the Pharaohs! Thank you for bringing your concerns to our attention. Can you please share with us more details regarding your stay in order to improve our quality of service as feedback like yours will help us improve as we always aim to deliver exceptional guest experience. We relish the opportunity to welcoming you back to Kempinski Nile Hotel so you can experience the true Kempinski service. Warm regards, Philippe H. Charraudeau, General Manager

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was incredible and service was superb in our stay
Stayed 1 night in Aug 2023
Response from Kempinski Nile Hotel Cairo on 4 Sept 2023
Dear Mr Luis, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

ghassan, burr ridge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, elegant clean , great friendly staff and great location
Stayed 4 nights in Aug 2023
Response from Kempinski Nile Hotel Cairo on 30 Aug 2023
Dear Mr Ghassan, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

Christopher, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property
Stayed 2 nights in Aug 2023
Response from Kempinski Nile Hotel Cairo on 27 Aug 2023
Dear Mr Christopher, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

Nasser

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positioned on the Nile river with the view of riverboats and yachts floating by. The Kempinski hotel welcomes you with a real feeling of warmth and hospitality. The friendly staff especially Abeer the guest relations manager who oozes warmth, all make you feel at home. The hotel has all the facilities that you could ask for, the restaurants, the lounges, the pool, the spa and wellness Centre, combined with a fantastic team of attentive and caring staff all positioned within a grand 5 star establishment make this the ideal home away from home.
Stayed 5 nights in Aug 2023
Response from Kempinski Nile Hotel Cairo on 20 Aug 2023
Dear Mr Nasser, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

6/10 Okay

KHILNA

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice pool bar and spa, not enough dinning options and extensive menu. Food was average especially at the rooftop pool bar, we had ordered sandwiches which came quite cold and rubbery considering it was a toasted sandwich. Need to definitely up the food.
Stayed 2 nights in Aug 2023
Response from Kempinski Nile Hotel Cairo on 20 Aug 2023
Dear valued guest, Greetings from the city of the Pharaohs! Thank you for bringing your concerns to our attention. Allow us to apologize for not living up to your expectations. Please note that we have noted your comments regarding food quality and we assure you that we will take the appropriate actions to remedy the same. Please accept our sincerest apologies once again. We look forward to have the opportunity to welcome you back soon at Kempinski Nile Hotel for an improved experience at Kempinski Nile Hotel. Warm regards, Philippe H. Charraudeau, General Manager

8/10 Good

Damarias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Kempinski Nile Hotel Cairo on 6 Aug 2023
Dear valued guest, Greetings from the city of Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

6/10 Okay

nassar

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Although the name is big the rooms are tiny for the price,needs maintenance
Stayed 2 nights in Jul 2023
Response from Kempinski Nile Hotel Cairo on 6 Aug 2023
Dear Mr Nassar, Greetings from the city of Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the fresh apprarance, friendly staff, and view of the Nile. Excellent location for easy access to sites and museums. Very secure, clean, and luxurious. Breakfast option is outstanding quality and variety.
Stayed 3 nights in Jul 2023
Response from Kempinski Nile Hotel Cairo on 3 Sept 2023
Dear Mr Edward, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

8/10 Good

MUBEEN

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop was great at night but not much area to lounge or tan around the pool.
Stayed 4 nights in Jun 2023
Response from Kempinski Nile Hotel Cairo on 17 Jul 2023
Dear valued guest, Greetings from Kempinski Nile Hotel, thank you for taking the time to share your valuable rating. It was a pleasure having you at our hotel in Cairo. We are looking forward to welcoming you back to Kempinski Nile Hotel for another memorable stay. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.

10/10 Excellent

BOULES

Travelled with family
Liked: Cleanliness, staff & service
Excellent service but property is not spacious
Stayed 5 nights in Jun 2023
Response from Kempinski Nile Hotel Cairo on 6 Jul 2023
Dear Mr Boules, Greetings from Kempinski Nile Hotel, thank you for taking the time to share your valuable rating. It was a pleasure having you at our hotel in Cairo. We are looking forward to welcoming you back to Kempinski Nile Hotel for another memorable stay. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.

2/10 Terrible

Anthony

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bad hotel
Bad hotel needs refurbishing pool area It’s terrible for some lounges for the full hotel staff give you fake drinks to the alcohol. They put your food inside. Terrible need to stay in Fairmount Hotel Pinski does not deserve the name.
Stayed 2 nights in Jun 2023
Response from Kempinski Nile Hotel Cairo on 3 Jul 2023
Dear Mr Anthony, Greetings from Kempinski Nile Hotel, thank you for taking the time to share your valuable feedback. Please accept our sincerest apologies for the inconvenience occurred during your stay and rest assured that we will take the proper action towards it. It was a pleasure having you at our hotel in Cairo. We are looking forward to welcoming you back to Kempinski Nile Hotel as we promise you with a better experience upon your next visit. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.

10/10 Excellent

Claudia

Stayed 1 night in Jun 2023
Response from Kempinski Nile Hotel Cairo on 3 Jul 2023
Dear Ms Claudia, Greetings from Kempinski Nile Hotel, thank you for taking the time to share your valuable rating. It was a pleasure having you at our hotel in Cairo. We are looking forward to welcoming you back to Kempinski Nile Hotel for another memorable stay. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.

10/10 Excellent

Kayla Lichelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful, updated, family friendly and accommodating. The staff was so friendly. If you needed anything all you had to do was ask. I would highly recommend staying at the property.
Stayed 3 nights in Jun 2023
Response from Kempinski Nile Hotel Cairo on 28 Jun 2023
Dear valued guest, Greetings from Kempinski Nile Hotel, thank you for taking the time to share your valuable rating. It was a pleasure having you at our hotel in Cairo. We are looking forward to welcoming you back to Kempinski Nile Hotel for another memorable stay. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Kempinski Nile Hotel Cairo on 21 Jun 2023
Dear valued guest, Greetings from Kempinski Nile Hotel, thank you for taking the time to share your valuable rating. It was a pleasure having you at our hotel in Cairo. We are looking forward to welcoming you back to Kempinski Nile Hotel for another memorable stay. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.

8/10 Good

lauren

Liked: Cleanliness, property conditions & facilities
The hotel is located a block away from The Four Seasons Hotel and sits next to the Nile. It is surrounded by historical Victorian, Art Nouveau and Art Deco ex-mansions in the Garden City neighborhood. The Turkish restaurant is good and upstairs bar has excellent views. Helpful, friendly staff.
Stayed 4 nights in Jun 2023
Response from Kempinski Nile Hotel Cairo on 21 Jun 2023
Dear valued guest, Greetings from Kempinski Nile Hotel, thank you for taking the time to share your valuable rating. It was a pleasure having you at our hotel in Cairo. We are looking forward to welcoming you back to Kempinski Nile Hotel for another memorable stay. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.

2/10 Terrible

TOUFIK

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023
Response from Kempinski Nile Hotel Cairo on 15 Jun 2023
Dear Mr Toufik, Greetings from Kempinski Nile Hotel, thank you for taking the time to share your valuable feedback. Please accept our sincerest apologies for the inconvenience occurred during your stay and rest assured that we will take the proper action towards it. It was a pleasure having you at our hotel in Cairo. We are looking forward to welcoming you back to Kempinski Nile Hotel as we promise you with a better experience upon your next visit. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.