Dear Guest,Thank you for taking the time to leave us a review. We are always looking for ways to improve our guest experience, and your feedback is invaluable. We really appreciate that.RegardsFront Office Staff

Dear Grant,We thank you for the positive review on Expedia, following your stay and for the kind words spent in favor of our Hotel.We hope to see you again soon at the Sardegna Hotel.Sincerely,Nicola F.

Dear Mr Jasonthank you for kind feedback.Best regards.

Dear Mr Hernan,thank you for your kind feedback.Best regards.

Dear Mr William,Thank you for taking the time for us.Kindest regards.

Dear Simon,thank you for the positive feedback, we really appreciate. We hope to see you for a next stay at Sardegna Hotel, Suites & Restaurant - Cagliari.Best regards.

Dear Meh,We thank you for your review it will be helpful in understanding where to improve in the future.Please, we are particularly keen to better understand what happened, if you would like write us directly at our email reference economato@sardegnahotelcagliari.it With regret we find out about the crooked evening at our restaurant La Scala, we take special care in our cuisine and service. Our staff, is particularly considerate of our guests and reading this is a point of reflection, had we been notified of such an incident we would have undoubtedly sought a solution. We apologize for disappointing your expectations moreover in several aspects: what you describe is not normally part of our standards, which as you can read in other reviews, is definitely not this.With our apologize

Dear Guest, We are really sorry to hear your complaints via Expedia. Everything seemd fine during your stay! We want to dedicate few second on your feedbacks, starting from your check in when you claimed a free upgrade. In this time of the year the temperature is quite cold during the evening/night and the aircon of the hotel is set to blow hot air. Switching it to cold will not give an immediate answer and it takes up to 4 hours to blow fresh air. This big machines in all the hotels work the same way as ours. The immediate solution was of course to switch off the aircon and open the windows to let the fresh air to come in, for about 10/15 minutes. We also could have changed your room if we knew about your discomfort. Speaking about our restaurant, we take seriously the strict rules about food and food storing and we costantly invest on it. All perishable goods are being controlled before selling to restaurants and hotel restaurants, also before beeing cooked. There’s absolutely no correlation between food and the sick you felt, which we are very sorry again to hear about it only now. We want to leave one last mention for the breakfast. The reservation states: “The buffet breakfast is available daily from 7:00 AM to 10:00 AM”, but you asked it at 4:30AM. Despite your request for a packet breakfast, we even proposed you to open the breakfast room with packaged goods (because of food rules under COVID19) and automatic machine for cappuccino, tea, coffee and latte macchiato only for you, but you asked only 2 bottles of orange juice to go. We treat every guest the same way we want to be treated when we travel . Ask for a compensation after all the efforts made to let you spend a wonderful stay, doesn’t fit our standards. Kind regards Customer Care SH ****

Gentile Signor Silvano, la ringraziamo per il suo gentile feedback. Saluti dal Sardegna Hotel!