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Reviews of Headlands Hotel

3 out of 5
Headlands Hotel
10 Hill Terrace, Llandudno, Wales

Reviews

8.6

Excellent

Rating 10 - Excellent. 246 out of 543 reviews" "
Rating 8 - Good. 225 out of 543 reviews" "
Rating 6 - Okay. 44 out of 543 reviews" "
Rating 4 - Poor. 15 out of 543 reviews" "
Rating 2 - Terrible. 13 out of 543 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Shaun

Liked: Staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, nice breakfast and easy parking. Some things are in need of replacing. Like the kettle, some mirrors and beds bases. Its is on a hill, didn't bother us but if you find it hard to walk may struggle.
Stayed 1 night in Apr 2024

6/10 Okay

David

Travelled with partner
Liked: Staff & service, amenities
Although the property is old, it was comfortable. It is however at the top of a hill.You do need to be fit if not using your car, it can be tiring at the end of the day scaling the heights.
Stayed 3 nights in Mar 2024

4/10 Poor

Sean

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Llandudno is a lovely town and we visited in March for a weekend break Unfortunately our room (32) was disappointing. The shower did not work properly and barely had any pressure or temperature control, the hot tap on the bathroom basin was loose and looking out of the window the fantastic views were rather spoiled by cigarette ends and an old discarded towel on the window balcony. The breakfast was nice and the views from the dining area were lovely. The on site car parking is limited and we found ourselves blocked in by another vehicle. I would recommend parking nearby on the road. The hotel is a lovely old building and has character but our room definitely needed some tlc.

10/10 Excellent

Karol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic sea view from the room. Very friendly and helpful staff. Beautiful room.
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Feb 2024

10/10 Excellent

Margaret

Travelled with family
The hotel is really nice the staff are very helpful and polite, the breakfast was lovely and will be booking again soon, the room was clean and spacious
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was old worldy excellent.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

MR Anthony J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Carmelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A faultless stay with the perfect host
We were very fortunate to get a room with a sea view, which was amazing, being able to look out of the window upon Llandudno beach. The room was nicely decorated, well presented, the bed was very comfy and the bathroom was satisfactory, if maybe a little small. But the shower system more than made up for it. At breakfast, a superb range of options were available, including a good selection of fruit, cereals and porridge, toast, pastries and the good old full English, which was well prepared and very tasty. A coffee machine provided a choice of hot beverages, but there was also juice on offer. The bar, which we did make use of on a couple of occasions during our stay, was very well stocked with beer, wine, spirits and snacks. Prices were very reasonable. Now, I have to give credit to Alex the manager, who was very attentive to us during our stay and genuinely could not do enough for you. If he wasn't manning reception, he was in the bar. If he wasn't serving breakfast, he was cleaning rooms. This man's endless talents had no limits. But most of all, you didn't feel like he was a host, you felt he was a friend. Such an amazing hard working guy and a real credit to this business. My only criticism is the parking could be problematic but again Alex was quick to resolve the issue.
Stayed 3 nights in Dec 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Headlands Hotel was a lovely place to stay in Llandudno , the staff was very friendly, lovely breakfast comfy clean room. The only negative thing would be it would be hard for less mobile people because of the hill up to the hotel.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could do with a little updating and parking a bit difficult as not many spaces and the road got full quickly. Extremely clean and breakfast amazing.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in. Warm room, comfy bed. Lovely breakfast. Ideal location.
Stayed 1 night in Nov 2023

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cracking oldy worldy entrance/lounge area. Modern Dining and modern rooms. Mattress a little u comfy for me. Used to a foam mattress. Staff friendly and helpful. Cooked Breakfasts good though a little small for my appetite. But plenty of other bits available. Pastries yoghurt. Toast cereal. Room 41 has a cracking view. A little cool at night being at the top but heater is provided. Will be back thoroughly enjoyed the hotel and Llandudno
Stayed 2 nights in Nov 2023

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!!
Great room for 3. Well stocked tea/coffee tray. Great breakfast. Well cooked and plenty of choice. Close to all attractions
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Friendly staff
The room was small but comfortable tea coffee available breakfast was very good.has a small bar but no real choice of draught beers staff very helpful and friendly.only problem was our room was at the top of the hotel 53 stairs to the top room.but fantastic views across the bay and town.
Stayed 2 nights in Oct 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
3rd visit to this hotel. Very reasonable price and excellent sea views. Breakfast good. Bed very comfortable and spotlessly clean. Dog friendly..
Stayed 2 nights in Oct 2023

8/10 Good

Willis

Liked: Cleanliness, staff & service
Very good location.
Stayed 1 night in Oct 2023

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old property with character. Our bedroom was compact but very clean, with everything needed for an overnight stay. Bed was clean and comfy. Breakfast was brilliant and set us up for the day. Parking a bit problematical, but everyone was careful. Would recommend and visit again.
Stayed 1 night in Oct 2023

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - unique interior and exterior. Amazing views over the bay and town, clean room, excellent staff, good breakfasts. Minor issue with the limited parking on site and sometimes in the street.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building. Clean and well cared for. Being on a hill it has some spectacular views. Very dog friendly. Only downside is the very tight parking spaces with cars having to double park and block each other in.
Stayed 2 nights in Sep 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stunning little hotel, made to feel very welcome, thank you
Stayed 3 nights in Sep 2023

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
September 2023
excellent location, close to town, nice sized and clean rooms, friendly staff
Stayed 1 night in Sep 2023

10/10 Excellent

Pauline

Travelled with pets, Travelled with partner
Liked: Amenities
We have stayed here before. As usual the Service was excellent. In our terms it’s the best Hotel in Llandudno.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is lovely staff excellent view magnificent but climbing the hill would be a struggle for elderly or with children
Stayed 2 nights in Aug 2023

6/10 Okay

Ann

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean in bedroom but public areas not clean dead plants dusty and very unkept
Stayed 2 nights in Aug 2023

10/10 Excellent

Richard

Stayed 1 night in Aug 2023

8/10 Good

mark

Travelled with partner
Liked: Cleanliness, staff & service
Quite different from what I usually book. Lovely, old ,quirky hotel. If you like the Addams family this is the place for you. Room 24 has a wonderful view over Llandudno it’s small clean and compact.No complaints. Parking is mainly on a very steep street and on first come basis could be an issue. Minimal staffing levels but very dedicated
Stayed 1 night in Aug 2023

10/10 Excellent

Jennie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the views.
Stayed 1 night in Aug 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Will

Stayed 1 night in Jul 2023

2/10 Terrible

Calum

Stayed 1 night in Jul 2023

10/10 Excellent

Chris salt

Stayed 1 night in Jul 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Just spent three days at this lovely hotel would highly recommend and definitely will be returning. The staff are very friendly. The breakfast was delicious
Stayed 3 nights in Jul 2023

8/10 Good

Duncan

Liked: Staff & service
nothing to dislike about the property lovely old charm about the place.
Stayed 2 nights in Jul 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Dawn

Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed and pillows feel very old and hard and small room especially in bathroom. Service was great, very friendly staff. Difficult parking situation.
Stayed 4 nights in Jul 2023

10/10 Excellent

Mark

Stayed 1 night in Jul 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
The room was clean and tidy and had everything we could need including iron, ironing board and hair dryer and the view was fantastic. The pressure was not good on the cold water tap but we could live with that, staff helpful and friendly. Lovely cooked breakfast every morning also a choice of cereals, pastries,toast and yoghurts, we were even given a sausage for our dog. Would definitely stay again.
Stayed 3 nights in Jun 2023

6/10 Okay

Susan

Stayed 1 night in Jun 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lots of character
Stayed 1 night in Jun 2023

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing The food is great and can highly recommend this hotel
Stayed 3 nights in Jun 2023