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Reviews of Britannia Bournemouth

3 out of 5
Britannia Bournemouth
Meyrick Road, East Cliff, Bournemouth, England

Reviews

5.6
Rating 10 - Excellent. 62 out of 714 reviews" "
Rating 8 - Good. 167 out of 714 reviews" "
Rating 6 - Okay. 192 out of 714 reviews" "
Rating 4 - Poor. 137 out of 714 reviews" "
Rating 2 - Terrible. 156 out of 714 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Phil

Stayed 1 night in May 2022

4/10 Poor

Nick

Stayed 2 nights in Aug 2021

4/10 Poor

Rachel

Disliked: Cleanliness, room comfort
Never again for me
The hotel was very ‘tired’ looking. Our room had condensation on a large window that wouldn’t go, it looked awful! Broken window in the bathroom. The bed!!!! On wheels with spindly little legs, every turn was accompanied with squeaks and springs going. The room had a ‘smoky’ smell, clearly it had been smoked in. The paint in the room was patchy and NOTHING like the photos on line. How is this a 3 star hotel????? 2 at best and that’s being generous. Hideous loud talking neighbour. 10am chuck out time, usually 11 in most others these days. £141 for one night in late September, one dog and a car park space. Absolute rip off, I don’t mind paying for nice hotels, this definitely was not that, it felt ‘dirty’ old and smelly. You’ve been warned (and you would think those with dogs would be given low floor rooms)???
Stayed 1 night in Sep 2021

6/10 Okay

Ashok

Liked: Room comfort
Good for students
This Brittania hotel is more suited for students as decor is all white and tired, furniture is old and during this period the hotel does not clean the room during guest stay. The room size was good and had attached bathroom and the shower was functional. Breakfast was reasonable and limited and very small choices for vegetarians
Stayed 2 nights in Sep 2021

8/10 Good

Gerald

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Sep 2021

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and relaxing
The stay was relaxing and we really enjoyed the break away from our busy household
Stayed 2 nights in Sep 2021

6/10 Okay

Nicolae Vlad

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

4/10 Poor

Mr K

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs a lot of paint work ie inside corridors going up the stairs and on the corridors going to the rooms . Can not get any internet connection anywhere in the building.
Stayed 4 nights in Sep 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem in the heart of Bournemouth
I really enjoyed my stay here Just wished i had longer Clean room, great bed and bathroom facilities Tea and coffee Just what you need
The veiw from outside
Comfortable bed
Tea and coffee
Clean towels
Stayed 1 night in Sep 2021

8/10 Good

Amanda

Liked: Cleanliness, staff & service, room comfort
Budget hotel.
This is a budget hotel and youget what you pay for. Saying that, this place exceeded expectations. We had a biggish room with everything required bar a fridge. The room was pretty warm but a good fan was provided. We were woken by a 5am alarm caused by some idiot smoking. The buffet breakfast lacked variety but was ok. All the staff we lovely and the only unpleasantness was with a few guests who should maybe pay a little more. Rudeness to overseas staff isn't acceptable in my book and Brittania might consider racists.
Stayed 1 night in Sep 2021

6/10 Okay

Maria

Liked: Room comfort
Stayed 5 nights in Sep 2021

6/10 Okay

Raymond

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The parking is nightmare! Why should you have to pay? We stayed for 4 days and did not see anyone cleaning. The facilities is terrible. Would not return. The bed is very uncomfortable.
Stayed 4 nights in Sep 2021

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Eric a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star Eric A Widdowson
The hotel was clean and tidy with a bath and over bath shower the bed was comfy breakfast was very good the staff where brilliant and very polite will not hesitate to go there again thank you
Stayed 1 night in Sep 2021

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Cheap and cheerful
Stayed 1 night in Sep 2021

2/10 Terrible

Mr Desmond channing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the mony and out of date and dirty
Stayed 1 night in Sep 2021

8/10 Good

Carol

Liked: Cleanliness, staff & service
One night stay
The flooring in our bathroom was not pleasant making the rooms smell of urine. It was a bit too warm even with windows open . Bed mattress quite hard. The entrance carpet along with the stairwell carpet lets the hotel down however cleanliness was good in most areas. Paid £18 to park at BIC
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2021

10/10 Excellent

Sergios

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The boss
Overall good value for money the room smelt of clean when entered.The staff polite some can say too polite yes value for money.
Stayed 1 night in Sep 2021

6/10 Okay

Mohammed

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2021

6/10 Okay

Neal

Liked: Property conditions & facilities
Post pandemic break
Hotel was ok but 3 with same name was confusing.room was ok. Went to bar for drink having had meal elsewhere,and it was chaos there were children running riot !! Amanager had words and it eased off but they closed the bar early as a result which was disappointing , felt sorry for barman he didnt know what was going on and obviously didnt have any backup as was probably nervous of reaction to children being reprimanded so left it. People who behave like ths ruin it for the rest of us and should be removed we all paid money out so should be able enjoy our stay without any problems, unfotunately whn bookings are made you cant see whos booking ,these people know that as they lnow would not be accepted and rightly so !! I left a dress behind and went back to see if it was still there, luckily it was, manager kindly let me go to lost property and look for myself which i appreciated, they were nice on reception and decent about parking which was horrendous due to lack of space and there being a festival on and bank holiday with lovely weather as well lots of people about so on the hole experience not too bad ,cant choose their guests so not their fault .
Stayed 1 night in Aug 2021

4/10 Poor

Demi

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Awful stay
I have just spent the weekend at the britannia hotel, and i must say i was not impressed, i paid £500 and it definitely was not £500 worth. The shower was so hot on the coldest setting that it burned so much and was unenjoyable. The toilet flush was permanently pushed in and hard to flush therefore i snapped my nail off doing so. The floor wasn’t very well hoovered, there was no bath mat to put on the floor, and the room absolutely stank of stale cigarettes and the furniture was dirty. This is absolutely ridiculous and i refuse to pay £500 for this. I am requesting something to be done about this. Please email me - demi.maloney22@gmail.com
Stayed 3 nights in Aug 2021

10/10 Excellent

Tadeusz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found someone’s pants in our bed.
Initially we thought that the hotel was pretty standard for a budget hotel and that things would be fine. There is very little information available about the hotel in general for example had no info regarding when last check in would be and no one would answer the phone when tried to find out. We then get to our room and again everything is a little run down however we weren’t expecting amazing things. We get into bed and there is a pair of someone else’s boxers tucked between the mattress and the side of the bed. My boyfriend went to reception to complain about this and they said they would check with house keeping. After they spoke to house keeping they then proceeded to tell us that we were lying and that there were no boxers there, they refused to give any sort of compensation for this and also didn’t clean the room after we had found them, I have attached a picture of said boxers and could honestly say to anyone do not waste your money staying here it was horrendous overall and the front desk staff were very rude and unhelpful throughout our whole stay. There was no apology at all for having some random persons boxers In our bed and after finding those we were scared to think what else could be in the room and how dirty it must be.
Stayed 3 nights in Aug 2021

8/10 Good

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

8/10 Good

Vijayalata

Travelled with family
not bad
It was clean and well managed in a great location but with slightly didnot meet my expectations as compared to the price. esp lifts are too tiny.
Stayed 2 nights in Aug 2021

2/10 Terrible

Jolanta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel from nightmare
When I was booking this hotel I saw nice pictures of the room, tidy, clean….and the price seemed fair. On arrival I could not believe what I saw. This building is falling apart. I wanted to run away but it was to late for me to cancel and I thought “ ok, maybe it will not be that bad” , walked in, checked in - girl at the reception was friendly.Got room on 4th floor so used the lift. Jesus, that lift was made for some tiny people. If you are claustrophobic don’t use it. Finally got to the room - omg the smell of sweat killed me! The furniture was ugly, dated and damaged! Chair was ripped and broken and there was hideous picture on the wall… I think prisoners got better cells. Bathroom was ok except there was some hair on the towel. Good I had my own towel with me. At night someone was making so much noise, it was so hard to get any sleep. Banging on the wall, at some point I thought someone is fighting in the kitchen throwing things around. Walls are so thin I could hear everything. Overall my stay at the hotel was horrible and will never book this hotel again. Also I have parked my car at hotel car park and guess what … my car ended up with a nice scratch on the side! The only good thing was that the hotel is quiet close to the beach.
Stayed 1 night in Aug 2021

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great holiday
The room was clean and the bed was comfortable. Would of been better if we could of checked in earlier, this was not an option, which is a shame as 4pm is quite late. Staff were friendly. Location is fantastic, short walk to beach and town. Swimming pool was not available, again a shame as it would of been nice to use it. Major problem was the parking, it was horrendous! Parked at the sister hotel, which was down the road. Was lucky to get a space as that was also full. Went out in the car for the day, returned and there was no parking available at either hotel. Paid for 4 days only parked for 3. Found a space on the road, free 5pm-9am. Decided to leave it on the road and paid for the hours that weren't free, £8. Would possibly stay again as the hotel was adequate for the price paid, however the parking is a major issue.
Stayed 4 nights in Aug 2021

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
:)
Was a cracking stay in Bournemouth this hotel was a minute walk from the beach! Friendly staff and good service! Room was good! You get what you pay for!!
Stayed 4 nights in Aug 2021

4/10 Poor

Laura

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel staff were very friendly and helpful. The parking was an absolute joke no where near enough parking spaces for the amount of rooms. The bed was like sleeping on a slab of concrete, all the carpets needs ripping up & replaced as they were so discussing & dirty. No hand soap in the bathroom (we have just come out if a pandemic & hand washing is important). Rooms needs a bigger TV.
Stayed 1 night in Aug 2021

2/10 Terrible

Rebecca

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful do not stay!
Beds hard, soundproof awful, tired decor, tiny tv
Stayed 2 nights in Aug 2021

2/10 Terrible

Jason

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possibly the worst experience ever, I booked in good faith only
Stayed 2 nights in Aug 2021

6/10 Okay

Mohammad

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Aug 2021

2/10 Terrible

Delwar

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor quality hotel
Room was old and very smelly, really run down Hotel, poor quality
Stayed 1 night in Aug 2021

8/10 Good

Patrick

Liked: Room comfort
Stayed 3 nights in Aug 2021

4/10 Poor

Linda

Disliked: Property conditions & facilities, room comfort
Disappointing
Arrived early for our 3 night stay. Parking is not free and is £5 per day, limited spaces, lucky to find a space. We had a dog and that was an extra £25. Our room was clean but the furniture was dated and the chest of drawers that had the tv on it didn’t close without adjusting. Bed was uncomfortable as the mattress was very hard. No bath mat provided. Walls quite thin as you could hear people talking in the next room during the night. Fire alarm went off one night around 11.30pm. Guests were up and moving around, turned out someone had smoked in their room and set the smoke alarm off which then triggered the fire alarm system. The hotel bar was unstaffed so you had to buy your drinks from the main reception, dated decor, needs updating. Burnt carpet in corridor leading to our room. Breakfast was nice with lots of choice. Overall we found the hotel disappointing, dated. It needs maintaining and redecorating.
Stayed 3 nights in Aug 2021

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Aug 2021

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Enjoyed the location and the Friendly staff were very helpful.
Stayed 4 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is worst hotel I stayed.Very small room toilet is not good condition no hand wash. We had to buy our own hand wash. Yellow stain in bath.Room was not cleaned three days we stayed. Furniture need to mordern touch. I would not recommend this hotel. We had amazing time at beaches.
Stayed 3 nights in Jul 2021

6/10 Okay

Charanjit

Travelled with family
Stayed 1 night in Jul 2021

10/10 Excellent

EYITONI

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second short-stay at the Britannia in Bournemouth. I would say it is a brilliant hotel for the price, with friendly staff, clean rooms and everything you need. I was there during the hottest few days of the year, and the rooms were a little hot even at night, but fans are provided in the rooms, which made a big difference. Well recommended for short stays and a great location for the beach and public transport.
Stayed 2 nights in Jul 2021

4/10 Poor

Vasilii

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Nasiru

Travelled with group
Liked: Cleanliness, staff & service
Great location to East cliff
The location in relation to the beach and Friendly staff are the pros for this hotel.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The well known saying, "you get what you pay for" is certainly true. That said, I didn't pay much and found this hotel to be great value for money. The rooms were clean and spacious, the staff were friendly and the beds were comfortable. Can't really go wrong for short stays close to Bournemouth Beach.
Stayed 3 nights in Jul 2021

6/10 Okay

Jason

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2021