Ratings based on 48 Verified Reviews

4.1 out of 5
80% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Norfolk, England

Right on the beach.

Posted 10-Dec-2016
Pros: Carolina the receptionist. The iced coffee in the cafe
Cons: The spa facilities could be bigger and openly available. A pool would be great
Location: Very good location. Buses (no 7) good service down to the citi centre in 15 minutes.
When we arrived we were instantly upgraded at no extra cost from a two bed room to an apartment. This was great except the cleaner kept forgetting to leave the tea/coffee every morning as the apartment was self catering. If anything it gave us too much room. Carolina on reception was the most helpful person we have come across, she was extremely knowledgeable and booked various activities for us, even sorting out a taxi at the last minute to get us to the airport because our original transport let us down. The spa was a little disappointing in that we thought we could just go down at any time any use the facilities - these had to be pre-booked and at a seperate cost. The massage was just O.K. We would definately stay again.
5out of 5
Recommended
for Families
by A verified traveller

Posted 17-Oct-2016
Proche de la plage et de restaurants divers offrant une cuisine variée.
Comment from Hotel Management
18-Oct-2016 by Gerente, Hotel Management
Merci beaucoup, Miora!!
4out of 5
by A verified traveller

Posted 22-Sep-2016 on Hotels
Comment from Hotel Management
17-Oct-2016 by General Manager, Hotel Management
Muchas gracias por su valoración!. Esperamos que lo hayan pasado bien
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Sep-2016
Would have liked the hotel bar to be open more later etc
Comment from Hotel Management
20-Sep-2016 by Manager, Hotel Management
Thank you very much for your opinion.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Sep-2016
Está cerca de la playa ..:....:...............................................
Comment from Hotel Management
21-Sep-2016 by Gerente, Hotel Management
Gracias, efectivamente estamos frente al módulo central de la playa Victoria. Esperamos que lo hayan pasado bien en nuestra ciudad.
4out of 5
by A verified traveller

Está cerca de la playa

Posted 25-Aug-2016
El servicio es encantador y las habitaciones están muy bien,pero faltan detalles , en el baño por ejemplo hay pocos botecitos de gel y champú ya que no se usa el mismo nunca. Siendo un hotel con Spa deberían poner en el baño un albornoz, y ya que no hay piscina la toalla para la playa deberían darla como servicio del hotel y no a 3 € AL día. No tenían un bar para tomar una copa acondicionado. Por lo tanto no considero que está dentro de la categoría de 4* yo lo bajaría a 3* Gracias.
Comment from Hotel Management
21-Nov-2016 by Gerente, Hotel Management
Muchas gracias! Tomamos nota de sus sugerencias para mejorar dia a dia. Un saludo
4out of 5
Recommended
for Everyone
by A verified traveller from Colombia

room too tiny

Posted 09-Aug-2016
Pros: location
Cons: the towels for ther beach should be included in the rate
Location: great location,next to the beach, the beach is wonderful!!!
very close to the beach, and it is a beach hotel, but you have to rent the beach towels.., it is ridiculous, we booked a triple room, but it was a double room with a extra bed, so we did not have enough space to walk inside the room. The breakfast was too expensive, 15 euros, it was not worth it.
Comment from Hotel Management
20-Sep-2016 by Gerencia, Hotel Management
Thank you Margarita. Our breakfast never have costed 15€. We have buffet for 10€ and antoher part where you can have a breakfast as an usual cafeteria in the street (Coffee & toast 2,5€). Anyway, we hope that you have enjoed in our fantastic city!
3out of 5
by Sandra from Ciudad de Mexico

Playa Victoria al lado.

Posted 07-Jul-2016 on Hotels
Bien. Vimos la Playa Victoria
Comment from Hotel Management
17-Oct-2016 by General Manager, Hotel Management
Muchas gracias Sandra, por habernos elegido durante su estancia en nuestra ciudad. Esperamos que lo hayan disfrutado
5out of 5
by A verified traveller

By the beach

Posted 23-Jun-2016 on Hotels
Really nice hotel with super location! The beach is nextdoor! Friendly and helpfull staff, big room with nice view.
Comment from Hotel Management
20-Sep-2016 by General Manager, Hotel Management
Thank you for your opinion!
4out of 5
by A verified traveller

Confortable y buen servicio.

Posted 20-Jun-2016 on Hotels
El personal de recepción muy amable y eficaz. El desayuno abundante y variado. La habitación muy confortable y agradable.
Comment from Hotel Management
20-Sep-2016 by General Manager, Hotel Management
Muchas gracias por su opinión! Esperamos verles en otra ocasión ;)