Interior

Reviews of Hotel Duque De Najera

4 out of 5
Hotel Duque De Najera
Calle Gravina 2, Rota, Cadiz

Reviews

9.0

Wonderful

Rating 10 - Excellent. 148 out of 248 reviews" "
Rating 8 - Good. 77 out of 248 reviews" "
Rating 6 - Okay. 16 out of 248 reviews" "
Rating 4 - Poor. 6 out of 248 reviews" "
Rating 2 - Terrible. 1 out of 248 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosalinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved waking up to the sound of the ocean!
Stayed 1 night in Mar 2024
Response from Marina Bernal on 16 Mar 2024
Hello, we have received your rating and we are very grateful and happy that your stay was excellent, we hope to receive you again at our hotel.Thanks and best regards,Marina Bernal.

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Patricia Fernandez Jefa de Recepcion on 2 Nov 2023
Estimado cliente,Le agradecemos que haya valorado su estancia. Nos complace que haya disfrutado de la misma y esperamos volver a recibirles de nuevo en otra ocasión.Reciba un cordial saludo,

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed here for the long weekend and enjoyed every moment. The place was very clean and the staff was friendly. Loved that it was by the beach and walkable to all the places in Rota. Highly recommend and can't wait to go back!
Stayed 6 nights in Jun 2023
Response from The hotel management on 26 Jul 2023
Dear Mr. Evans,Thank you very much for your reply. It is a pleasure for us that you enjoyed it. We hope to welcome you again on another occasion.Best regards,

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from The hotel management on 20 May 2023
Thank you very much for your reply.We look forward to welcoming you again.Best regards,

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation Vibe
Great location.
Stayed 2 nights in May 2023
Response from Patricia Fernandez Reception manager on 18 May 2023
Dear Mr. Brewer, Thank you very much. We hope you enjoy your stay with us. If you have any questions, please do not hesitate to contact us. Have a nice day, The hotel management

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, safe location
Stayed 4 nights in May 2023
Response from The hotel management on 15 May 2023
Dear Mr Carr,Thank you for your positive review. We are glad you enjoyed your stay with us. We look forward to welcoming you back to our hotel. Best regards,

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love - love - love this hotel. Quiet, beautiful, great location, friendly, clean, the bathroom has everything, pool & sundeck both nice for when beach too windy. Breakfast lots of options, sometimes eggs bit cold but I should have gotten there before the end. I would recommend & definitely come back!! The room views awesome, bathroom & rooms have everything you need. Thank you for an amazing visit!
Stayed 11 nights in Apr 2023
Response from PATRICIA FERNANDEZ on 4 May 2023
Dear Mrs. Wells, Thanks for staying with us. We work hard to make our guest happy and appreciate your feedback! Best regards, Hotel Management,

10/10 Excellent

Doyle

Travelled with family
Great location in Rota. Parking excellent and within walking distance to many excellent restaurants and bars. Hotel very nice and clean.
Stayed 2 nights in Apr 2023
Response from PATRICIA FERNANDEZ on 4 May 2023
Dear Mr. Doyle, Thanks for staying with us. We work hard to make our guest happy and appreciate your feedback! Best regards, Hotel Management,

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing we didn't like, beach location beautiful, pool and sundeck very nice, clean. Staff super friendly, breakfast food with lots of variety. Highly recommend!!
Stayed 3 nights in Apr 2023
Response from Patricia Fernandez Reception manager on 13 Apr 2023
Dear Mrs. Wells,Thank you very much for your comments. We are glad you enjoyed your stay with us. We look forward to welcoming you back to our hotel. Best regards,

10/10 Excellent

Julito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always come back.
Stayed 7 nights in Apr 2023
Response from Patricia Fernandez Reception manager on 13 Apr 2023
Dear Mr. Enriquez,We thank you for your positive review and look forward to welcoming you once again in our hotel. It is a pleasure for us that you enjoyed your stay with us. Best regards,

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel right on the beach with excellent access to Rota Naval Base.
Stayed 1 night in Mar 2023
Response from The hotel Management on 30 Mar 2023
Dear Guest, Thank you for your lovely comments, we are very pleased you enjoyed and look forward to seeing you soon

2/10 Terrible

Manuel

Disliked: Property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023
Response from Patricia Fernandez - Front Desk Manager on 27 Feb 2023
Dear Guest,From the Management of the Hotel Duque de Nájera we invite you to contact us and share your experience to see how we can improve to make your stay with us better.You can write your comments to the following email addressdireccion@hotelduquedenajera.comSincerely,

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very good location in the town Staff friendly food fine Very happy with hotel but then transferred to Playa de la Luz as they were closing during the week which I hadn’t expected
Response from Hotel Duque de Nájera on 3 Dec 2022
Dear Madam ,We thank you for understanding the unexpected change of your reservation.We are glad to know that you had a pleasant stay at our other hotel in the chain.We look forward to seeing you at Hotel Duque de Najera soon!Best Regards,The Hotel Management.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, highly recommend it.
Stayed 9 nights in Sep 2022
Response from The hotel Management on 28 Oct 2022
Dear Madam, Thank you so much for choosing us. We are very pleased to know you had a wonderful stay. Needless to say we wish to welcome you back in the future. Kind regards,The Hotel Management.

8/10 Good

Kimberly

Stayed 12 nights in Sep 2022
Response from The hotel Management on 7 Oct 2022
Thanks for staying with us. We work hard to make our guest happy and appreciate your feedback!Best regards,

8/10 Good

Dimo, Lauderdale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Housekeeping staff and front desk staff are wonderful. Only questionable item. For the beach you had to pay for chairs and umbrella. At 15€ a day… we just ended up buying our own out in town. Did not get why same chairs and umbrella you get at the pool are free but have to pay on the beach.
Stayed 6 nights in Jul 2022

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Duque de Najera is a delightful and magnificent hotel on the beautiful beach in Rota, Spain. Everything from the beautiful exterior & interior to the breakfast and dinner buffet, a well-run bar, front desk staff! You could not ask for more!! Wow!
Stayed 9 nights in May 2022

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 😊
Amazing location,stunning beach,family friendly
Beautiful beach bar
Stunning views
Lots of places to sit & take in the views
Great food
Stayed 3 nights in Apr 2022
Response from HOTEL DUQUE DE NAJERA on 29 May 2022
Dear guest, Thank you for choosing our hotel for your stay in Rota and for your reviews. We will be happy to welcome you again on a next occassion. Best regards, Hotel Managemente.

8/10 Good

ALEJANDRO

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Nicholas

Stayed 2 nights in Jan 2022
Response from Hotel Duque de Nájera on 3 Mar 2022
Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best Regards, Patricia Fernández- Jefa de Recepción

10/10 Excellent

Michael

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class and friendly.
Stayed 1 night in Dec 2021
Response from Hotel Duque de Nájera on 19 Dec 2021
Dear guest, Thank you for choosing Hotel Duque de Nájera for your stay in Rota and for your feedback. We will be happy to welcome you again on a next occassion. Best regards, The Hotel Management.

10/10 Excellent

Kumar, Houston

Stayed 11 nights in Nov 2021

10/10 Excellent

CHRISTOPHER JOEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Duque de Najera is a great place to stay in Rota, it’s has it all. Unbeatable location, friendly efficient staff, cleanliness… we had a GREAT experience!
Stayed 9 nights in Nov 2021
Response from HOTEL DUQUE DE NAJERA on 24 Nov 2021
Good evening, Thank you for choosing the HOTEL DUQUE DE NAJERA for your stay in Rota and for your feedback. We will be happy to welcome you again at a future time. Regards, The Hotel Management

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming stay.
Stayed for three weeks, nice clean hotel, helpfull staff. Breakfast buffet very good.
Stayed 13 nights in Oct 2021
Response from HOTEL DUQUE DE NAJERA on 24 Nov 2021
Good evening, Thank you for choosing the HOTEL DUQUE DE NAJERA for your stay in Rota and for your feedback. We will be happy to welcome you again at a future time. Regards, The Hotel Management

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Claire

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room met my needs. Never 100 percent figured out the ac. If off for a bit it would be cold, off would evetually be too warm for me. The street noise near my room was louder than i would like but wasnt constant. Comfortable stay.
Stayed 6 nights in Jul 2021
Response from Patricia Fernández on 27 Jul 2021
Dear guest, Thank you for your recent stay at HOTEL DUQUE DE NAJERA. We hope we have exceeded your expectations and look forward to serve you again in your next visit to Rota. Sincerely,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness and helpfulness of staff, truly wonderful. Ease of accessing hotel
Stayed 6 nights in Jul 2021
Response from Patricia Fernández on 27 Jul 2021
Dear guest, Thank you for your recent satay at HOTEL DUQUE DE NAJERA. We hope we have exceeded your expectations and look forward to serve you again in your next visit to Rota. Sincerely,

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Agradecimiento on 5 Sept 2020
Dear guest, Thank you for staying with us! We appreciate your feedback. Regards, The Hotel Management.

8/10 Good

Hannah

Liked: Cleanliness, property conditions & facilities, room comfort
Good view
The hotel is in a convenient spot. The view is amazing. I had a WiFi issue and they gave me a new room.
Stayed 2 nights in Jul 2020
Response from Patricia Fernández on 7 Aug 2020
Dear Guest, Thank you so much for choosing us. We are very pleased to know you had a wonderful stay. Needless to say we wish to welcome you back in the future. Kind regards, Then Hotel Management.

6/10 Okay

Patricia

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 6 nights in Feb 2020
Response from The Hotel Management on 5 Mar 2020
Dear guest, Thank yuo for your review. We hope to see you soon. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great former duke’s palace converted into a nice hotel. The only complaint is that i booked it thinking that it was near Cadiz and it is actually 45 minutes west of it.
Stayed 1 night in Feb 2020
Response from The Hotel Management on 24 Feb 2020
Dear Sir, Thank you for your visit and hope to see you soon. Best regards,

10/10 Excellent

GoHoos2019, Norfolk, VA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Included breakfast and Dinner were amazing. Definitely will return to Hotel Duque De Najera
Stayed 11 nights in Feb 2020
Response from The Hotel Management on 20 Feb 2020
Dear Guest, We are pleased to know that you had a nice stay with us. Thank you for your nice review and hope to see you soon. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Rota
Hotel itself was amazing, location was excellent. The room was wonderful, high ceilings, marble floor. The only downside was that the noise carried and I needed ear plugs at night.
Stayed 10 nights in Dec 2019
Response from The Hotel Management on 16 Jan 2020
Thanks for your review. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Starting with the positive, this hotel sits right next to the beach. On a quiet night, you can hear the waves from some of the rooms. Housekeeping also has done a terrific job o keeping the room squeaky clean. But that's as good as it gets. The downside of the place, for starters, begin with the maintenance of the hotel. The room I stayed in needs some desperately needed maintenance such as water-logged doors. Then there is the added cost of parking - surprise, it's not free! There is parking out along the street if you can find it - at the risk of being vandalized! It almost feels like a conspiracy that the hotel has with the town, forcing hotel guests to pay the extra parking fees... The messy, paper-littered, poor excuse of a front desk is a small hole in the wall, that it is obvious they forgot to include one when the building was designed. But the worst part about the place are the front desk staff - they're some of the meanest I have ever dealt with. Instead of treating hotel guests in a professional, courteous and friendly manner, they have this maligned attitude and belief that guests owe them a favor! It's no wonder that they would not assign me to the bigger size room I clearly paid for, even after showing them my reservation, insisting I take the smallest room they could find!
Stayed 1 night in Dec 2019
Response from The Hotel Management on 11 Jan 2020
Dear Guest, We appreciate your time to let us know how you feel about HOTEL DUQUE DE NAJERA. Your comments will be considered for an improvement of the service

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great service and perfect location.
Stayed 10 nights in Dec 2019
Response from Sophie DeClerck on 7 Jan 2020
Dear Guest, Thank iyou so much for choosing us. We are very pleased to know you had a wonderful stay. Needless to stay we wish to welcome you back in the future. Kind regards, The Hotel Management,

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019
Response from La Dirección del Hotel on 16 Jan 2020
Estimado cliente, Gracias por su estancia y su valoración. Estaremos encantados de que nos visite próximamente. Atentamente,

8/10 Good

V.Martin, Bahrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff. Check in was easy, but the approach road to the service desk is typically European...super narrow cobblestone street and if you overshoot...well, figure out how to go around and hit the road again. Excellent location. A stone's throw from the ocean on one side and the Castillo de la Luna and Cathedral on the other. Easy walking distance (5 minutes) to the main plaza with bars, shops and restaurants.
Stayed 2 nights in Nov 2019
Response from The Hotel Management on 12 Dec 2019
Dear Mr. Martin, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

SHARON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family only stayed one night but it was very good. The rooms are large with m
Stayed 1 night in Nov 2019
Response from The Hotel Management on 9 Dec 2019
Dear Sharon, Thank you for your stay. We hope to see you soon. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Location
Great location right on the beach and within walking distance of many shops and restaurants. Spacious room with view of the ocean. Friendly staff.
Stayed 2 nights in Nov 2019
Response from Hotel Management on 28 Nov 2019
Dear guest, Thank you for staying with us. we will be pleased to welcome you again. Best regards,

8/10 Good

Dee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019
Response from The Hotel Management on 25 Nov 2019
Dear Dee, Thank you for your visit. we hope to see you soon. Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019
Response from Sophie DeClerck on 15 Nov 2019
Dear Guest, Thank you so much for choosing us. We are very pleased to know you had a wonderful stay. Needless to say we wish to welcome you back in the future. Kind Regards, Hotel Management

10/10 Excellent

Cebastien

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact the hotel was in walking distance of all the essentials.
Stayed 6 nights in Nov 2019
Response from Sophie DeClerck on 15 Nov 2019
Dear Sir, Thanks for staying with us. We work hard to make our guest happy and appreciate your feedback! Cordially yours, The Hotel Management

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2019
Response from The Hotel management. on 11 Nov 2019
Dear guest, Thank you so much for choosing us. We are very pleased to know you had a wonderful stay. Needless to say we wish to welcome you back in the future. Kind regards.

10/10 Excellent

Jen, Virginia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large, clean and staff was very helpful. Views are amazing.
Stayed 4 nights in Oct 2019
Response from The Hotel Management on 25 Oct 2019
Dear Jen, Thank you for your lovely comments. We work hard to make our guests happy and we really appreciate your feedback! Best regards,