Beach nearby

Reviews of Hotel Eden Mar

Hotel Eden Mar
Calle Mediterraneo, 19, Guardamar del Segura, Alicante

Reviews

9.0

Wonderful

Rating 10 - Excellent. 141 out of 261 reviews" "
Rating 8 - Good. 92 out of 261 reviews" "
Rating 6 - Okay. 24 out of 261 reviews" "
Rating 4 - Poor. 2 out of 261 reviews" "
Rating 2 - Terrible. 2 out of 261 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities
The location of the hotel is its best aspect. Just over five minutes walk to the main beach, a Mercadona two minutes away and plenty of restaurants and bars close by. Free on street parking is all around. Check in was very straightforward and we had a room on the first floor overlooking the street, with a small balcony. The room was a decent size, with adequate storage space and a bathroom with walk in shower along with toilet and sink. The water pressure in the shower was a bit weak but adequate. The double bed was comfortable. The bed linen had a few stains and the towels were rather thin. Due to the structure of the hotel, we found there was a lot of noise from inside the hotel as well as from traffic passing outside. We stayed four nights over a weekend and were disturbed each night. Some places are just like that. The staff here are both professional and friendly. The hotel is fully accessible from the street with a lift running from the lobby to all floors. The main doors are not automatic though. The hotel has its own bar and restaurant as well as a spa which is 10€ per person and is on the top floor. We didn’t use these facilities so can’t comment about them. Like everywhere else in the region the water isn’t recommended to be drunk so we bought water from Mercadona. As a result there’s no in room hot drinks facilities. We had a pleasant enough stay , just wish it had been a little more peaceful at night.
Stayed 4 nights in Nov 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Barbara-Ann

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Cafe food was fantastic
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great stay
Great hotel , staff very friendly , couldn’t fault the hotel, location great, had a lovely week would recommend this hotel to friends.
Stayed 7 nights in Sep 2023

10/10 Excellent

Kenneth Alastair

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, super helpful staff. Great value.
Stayed 4 nights in Sep 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, room comfort
Excellent hotel
Very friendly staff, great location, immaculately clean. Will definitely be back
Stayed 1 night in Aug 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All staff very friendly, parking excellent, room simple but clean and bathroom excellent.
Stayed 5 nights in Jul 2023

10/10 Excellent

Kelly

Liked: Cleanliness, room comfort
Reception staff so welcoming, especially the man who works the afternoon/late shift, always cheerful and making an effort to chat. Rooms were a good size, had a mini fridge, tv and air con. Excellent for the price
Stayed 2 nights in Jul 2023
Response from Recepción on 4 Aug 2023
Thank you very much for your evaluation and comment, it helps us to continue improving

10/10 Excellent

Pat

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, room comfort
Best Hotel in town.
This was an amazing place to stay. The people working were kind and polite. The location was fantastic just a few blocks from the beach. I will recommend Edan Hotel to everyone I know.
Stayed 13 nights in Jun 2023
Response from Recepción on 2 Jul 2023
HelloGood afternoonThank you very much for your evaluation and comment.We are looking forward to welcoming you back to the hotel.The Eden Mar Team

8/10 Good

Paul

Liked: Cleanliness
Bed a little uncomfortable but ok for a short break,, food was really good,, very nice bar and staff, rooftop terrace is clean and spacious,, use of the jacuzzi spa is a plus as no pool,, overall nice hotel
Stayed 4 nights in Jun 2023
Response from Recepción on 27 Jun 2023
HelloGood NightThan you very much for your evaluation and comment, it helps us to contionue improving

8/10 Good

Sirlon

Liked: Cleanliness, property conditions & facilities
The staff was very friendly. The rooms were cleaned on time. The area was quiet, but there were enough stores around, if you needed anything in case of an emergency
Stayed 7 nights in Apr 2023
Response from Recepción on 6 Jun 2023
HelloGood afternoonThank you very much for your evaluation and comment.It has been a pleasure having you as guests. We hope to see you againThe Eden Mar team

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All staff in the hotel were very welcoming.
Stayed 5 nights in Apr 2023
Response from Recepción on 10 May 2023
Good morning,Thank you very much for your comments about your stay at the Hotel Eden Mar.We are glad that you enjoyed a pleasant stay with us. We will continue to strive so our guests have the best experience during their stay.We sincerely hope to be your first choice when planning your next vacation to Guardamar del Segura to once again offer you an experience where every guest feels special.See you soon! Hotel Eden Mar Team

10/10 Excellent

Friðbjörn

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023
Response from Recepción on 23 Apr 2023
HelloGood afternoonthank you for your assessmentHelps us to keep improvingEdenmar Team

10/10 Excellent

Janet

Liked: Cleanliness, room comfort
Good stay
Very pleasant and great price. Only problem was breakfast. We had breakfast every day in the cafeteria - tostadas and coffee, perfect and around 4 euros. The day before we left we went to the restaurant and had the worst breakfast we have ever had - €17 euros for 2. I can’t describe how bad it was, what little was on offer was inedible.
Stayed 7 nights in Apr 2023
Response from recepcion on 22 Apr 2023
Good morning,Thank you for choosing to visit Hotel Eden Mar. It has been a pleasure having you as guests.We are sorry that you are not satisfied with your experience here but your feedback is important to us. We will look into your concerns and make improvements for our future guests.Sincerely,Hotel Eden Mar Team

10/10 Excellent

Craig

Stayed 2 nights in Mar 2023

10/10 Excellent

James

Liked: Cleanliness, room comfort
The staff is the greatest….. hard working, knowledgeable and friendly. Couldn’t ask for more
Stayed 7 nights in Sep 2022

10/10 Excellent

Ronald

Liked: Cleanliness, room comfort
Very clean and all staff extremely helpful
Stayed 3 nights in Jun 2022

10/10 Excellent

Ioan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Suzanne

Stayed 1 night in Apr 2022

10/10 Excellent

Gillian

Stayed 1 night in Apr 2022

10/10 Excellent

James

Excellent service here. The employees work hard and do I great job. Not the fanciest hotel but great for my needs
Stayed 14 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Liked everything. The room was large and very clean, plenty of fresh smelling towels and a clean bathroom. Staff were very friendly and helpful. Position of the hotel is about 5 minutes walk from the beach.Breakfast was very good and plentiful. Only had a 2 night stay as we had builders in our villa, but would definitely stay there again for another mini break.
Stayed 2 nights in Jul 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Great location and service
Stayed 4 nights in Dec 2019

10/10 Excellent

Graham

Stayed 8 nights in Dec 2019

10/10 Excellent

Graham

Stayed 7 nights in Oct 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Great choice for a hotel if you are looking for value, comfort and to be close to the beach area. The service was excellent and very welcoming. Room was cleaned daily to a high standard. Happy to recommend.
Stayed 2 nights in Oct 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Spanish great location
Clean , friendly and great location
Stayed 1 night in Jul 2019

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carlos and the staff were excellent,great hotel.we will stay again
Stayed 15 nights in May 2019

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly clean and comfortable
An overnight stay on route to holiday rental a warm welcome received from Carlos despite the late flight arrival. Lovely comfortable room spotless bathroom will definitely stay again
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly,clean.excellent value for money.Centrally located.
Stayed 1 night in Dec 2018

10/10 Excellent

Susan, Gloucestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend hideaway
A gem of an hotel which is situated close to all amenities and the beach. Comfy beds with a lovely bathroom and a solarium with hot tub on the roof terrace all for a great price. I will keep returning all year round.
Stayed 4 nights in Nov 2018

10/10 Excellent

Frances

Lovely friendly welcome, comfortable and clean bedroom
Stayed 3 nights in Nov 2018

10/10 Excellent

Mrs.Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very friendly staff. Towels daily
Stayed 4 nights in Nov 2018

10/10 Excellent

Julie&GlennJone, Birmingham

Liked: Cleanliness, property conditions & facilities, room comfort
We booked this hotel by the good reviews it already had and boy we were not disappointed. The hotel is a little outdated but immaculately clean. The excellent maid Laressa cleans your room daily and even folded my Pyjamas! Carlos was exceptionaly helpful and we could not ask for a better host. So nice and kind to us both that we missed him when we left !! Roque, Anti and the rest of the staff were very friendly and although we have visited many areas in Spain we were happy to be treated the same as the Spanish customers (very well). The hotel is in a great location and is a 5 minute walk to the beach and the hotel bar is always busy but shuts at 11 so you can catch up on your rest. It also has a porter overnight.
Stayed 5 nights in Oct 2018

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly welcome from Carlos , we had a wonderful stay .
Stayed 2 nights in Oct 2018

10/10 Excellent

Mark, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carlos the main man
We have stayed here about 6 times now and I have to say the staff are amazing Carlos what a guy never sleeps I’m sure
Stayed 7 nights in Sep 2018

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carlos was fantastic, helpful friendly & made our stay pure quality
Stayed 7 nights in Sep 2018

10/10 Excellent

Billy&Dee, GB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to shops, bars, restaurants and beach
Very friendly staff, very good restaurant and cafe
Stayed 6 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The stay was great. I was a bit apprehensive as we haven't had a hotel holiday in years but the staff here were very friendly and accommodating. The beds were really comfortable and the rooms really clean. Overall the hotel was really good but it could do with some upgrading. That wouldn't stop me going back though.
Stayed 11 nights in Jul 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2018

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, room comfort
I have stayed here before and I love the place although it could do with a bit of a face lift
Stayed 4 nights in May 2018

8/10 Good

Stuart

Liked: Cleanliness, staff & service
Warm welcome to a dated hotel
Overnight stopover as travelling through after late flight. Very warm welcome to an old but adequate hotel in town. Dated throughout but clean & the friendly staff made it a pleasure to stay for a few hours.

6/10 Okay

Keith

Liked: Staff & service
Airport stopover
This was the last stop in our trip and was as expected, food, welcome, all excellent and it's a popular spot with locals which is also a good sign. It's a two star aiming higher but on a budget. 30-40 mins to Airport.
Stayed 1 night in Oct 2017

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful long weekend
What a super place to stay, staff friendly and courteous, location near enough to walk to wherever you wanted to in Guardamar and the cleanliness was spot on. Will definitely stay again - we’ll done Eden Mar
Stayed 3 nights in Oct 2017

6/10 Okay

Ann

Liked: Cleanliness, staff & service
Disliked: Room comfort
Mixed Feelings about this hotel
The staff were very friendly and the hotel was clean. All rooms had free wifi. There was a free safe but this was situated near reception not in your room.The location of the hotel was good, about 5 minute walk from the beach and just across the road from the local supermarket, with a good Irish bar which did meals only a couple of minutes walk away. You can pay 5 euros for the cold buffet breakfast and I sometimes had meals in the cafe which were always excellent and good value. Unfortunately my first room was at the front of the hotel across the road from a noisy bar which did not close until well after midnight and on Saturdays it was 2 am. Add to this the mattress on my bed was so uncomfortable and should be replaced so I did not sleep well. I requested a room change and after 5 days got a quieter room with a more comfortable bed. I think I paid too much for a 2 star hotel but there are not many hotels in the area so I suppose it is supply and demand. I think the hotel is best suited to shorter breaks and that my 14 day stay was too long. If I could be be sure I would get a good room I would stay there again because it was a good location and it was clean and the staff were friendly.
Stayed 14 nights in Jun 2017

8/10 Good

Nidal

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2017