Outdoor pool, pool loungers

Reviews of Glen Villa Resort

2.5 out of 5
Glen Villa Resort
80-86 Butler Street, Byron Bay, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 355 out of 828 reviews" "
Rating 8 - Good. 336 out of 828 reviews" "
Rating 6 - Okay. 91 out of 828 reviews" "
Rating 4 - Poor. 30 out of 828 reviews" "
Rating 2 - Terrible. 16 out of 828 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff, Acacia Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here a few times now because they offer awesome value for money, in my experience and opinion. I have searched for a place to stay around Byron for the last 5 years and in my opinion Glen Villa has offered the best bang for $$$. It offers numerous options which are generally relatively cheap when compared to other options. Having stayed there now over the course of 4 different years, I really appreciate just how convenient and what good value for money they are.
Stayed 4 nights in Mar 2024
Response from Glen Villa Resort on 12 Mar 2024
Dear Jeff, thank you so much for your loyalty. We are always trying to offer the best deal to all our guests, while being in the centre of Byron Bay, and offering an extremely quiet environment! We are looking forward to welcome you, once more again. Kind regards, Glen Villa Resort

8/10 Good

John

Travelled with partner
Liked: Amenities
Great location within walking distance to the main area and beach.
Stayed 2 nights in Mar 2024
Response from Glen Villa Resort on 12 Mar 2024
Dear John, thank you for choosing Glen Villa. You are right, our location is really interesting, right in the centre of Byron Bay, but still away from the noise, and surrounded by nature! We hope you had a lovely stay and that we will see you soon, again. Kind regards, Glen Villa Resort

8/10 Good

Amelia

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Jan 2024
Response from Glen Villa Resort on 28 Jan 2024
Dear Nicole, thank you so much for your nice review. We hope to see you soon again. Kind regards,

6/10 Okay

Daryl, West Haven

Travelled with partner
Liked: Cleanliness
Stayed 3 nights in Jan 2024

6/10 Okay

Matthew, Lara

Liked: Staff & service
Nice holiday park but for the price the property needs some work. Basic things like flywire screens for the cabins, & umbrellas for the pool area for sun protection really short be included for basic traveller comfort & safely.
Stayed 4 nights in Jan 2024
Response from Glen Villa Resort on 22 Jan 2024
Dear Matthew, thank you for choosing Glen Villa Resort. We are sorry for the inconvenience. Our prices are reflecting the current market in Byron Bay, including our location, the service provided and the season. Every cabin is equipped of mosquito screen. Only entrance door for the cabins are not equipped with a mosquito screen for safety reasons. You are absolutely right for the sun umbrellas. We will try to implement that before your next visit. We still hope you had a lovely stay. Kind regards,

10/10 Excellent

Aisling

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

peter

Liked: Cleanliness, staff & service, room comfort
Another great stay the room could do with a bit of maintenance ….curtains falling of tracks etc ,but a great place to stay
Stayed 4 nights in Dec 2023
Response from Glen Villa Resort on 28 Dec 2023
Dear Peter, thank you for choosing Glen Villa Resort. We are glad you enjoyed your stay. We are trying to work on the cabins currently. Thank you for your nice review and we hope to see you soon again. Kind regards, Glen Villa Resort

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Sarah

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Got the share bathroom cabins. Listed as having aircon and it doesn’t- was exceptionally hot with limited airflow. Cabin also only has a lockable screen door and curtain. Property is not as advertised. The shared bathroom and kitchen facilities are good but 0 pressure in the ladies showers, could barely have a shower. General facilities are good, but advertising air conditioning and having not even a fan was NOT acceptable. Asked for an iron and ironing board as well - didn’t get it (was on request).
Stayed 2 nights in Nov 2023
Response from Glen Villa Resort on 28 Nov 2023
Dear Sarah, we are sorry to read you didn't enjoy your stay at Glen Villa. Regarding the aircon, we are advertising aircon in cabins. However, you didn't book a cabin, but a hut, which is slightly different than a cabin. If you are looking online, you will see that we are not advertising huts being equipped with aircon. Huts are equipped with a fan or a heater on request. You have to contact the reception to ask for one. You are right about the iron, you requested it and our team forgot to place it in your hut, we are apologising for this inconvenience. However, when something like that happens, please feel free to contact the reception to request it. We are really sorry you encountered difficulties, but so you know in the future, our friendly team at the reception is here to provide everything you need, and to fix issues, such as the pressure in the shower. We will talk to the maintenance team today to fix the issues in the female's bathroom. If you would like to raise more concerns, feel free to contact us via email or phone call. Kind regards, Glen Villa Resort.

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt spacious Parking tree occupied most of space
Stayed 1 night in Nov 2023
Response from Glen Villa Resort on 20 Nov 2023
Dear Barbara, thank you for choosing Glen Villa. You are right, we are offering free parking spots in front of the cabins or directly on the camping sites. We are trying to provide as much space as possible for people to park and enjoy their space. Trees can take a bit of space on some spots, but they are bringing shades that our guests are particularly happy to have during the summer. If you are coming to Byron, don't hesitate to book with us again. Kind regards, Glen Villa Resort

10/10 Excellent

Francis

Liked: Amenities
Spacey cabin with all the basics required
Stayed 1 night in Nov 2023
Response from Glen Villa Resort on 20 Nov 2023
Dear Francis, thank you for your nice review. We are delighted to read you enjoyed your cabin. We are trying to provide everything our guests could need or want during their stay with us. And if by mistake, we are forgetting something, our guests are more than welcome to contact the friendly team to request more kitchen utensils for example, an extra blanket or fans and heaters. Kind regards, Glen Villa Resort

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, easy walk to beach and shops, lovely pool.
Stayed 7 nights in Nov 2023
Response from Glen Villa Resort on 9 Nov 2023
Dear Rosalie, thank you very much for choosing to stay with Glen Villa Resort. It is, indeed, a really nice spot, so quiet and surrounded by nature, while still being in the centre of Byron Bay. Practical during holidays when we don't want to drive too much. Everything in Byron Bay is accessible by walking, including the beach. But having a swimming pool is also a nice option when our guests want to relax in a quiet environment. Kind regards, Glen Villa Resort.

10/10 Excellent

Susan, Belleville

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Easily accessible to all Byron Bay has to offer but secluded and tranquil. Very well run and great place to stay
Stayed 1 night in Nov 2023
Response from Glen Villa Resort on 6 Nov 2023
Dear Susan, thank you very much for your review. You are right, we are directly in the centre of Byron Bay, everything is in a walking distance, which our guest appreciate a lot, leaving the motorhome and roaming around by walking. Still, we are making a point of honour to provide the most quiet environment to our guests. If you come back to Byron Bay, please don't hesitate to come back to visit us. Kind regards, Glen Villa Resort.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the best
Not really worth the money. Had this place been $120 a night I could have ignored the dated cabin and dirty crockery (we had to wash everything up ourselves). I’d expect better for the price, even in Byron Bay. The bed was comfy and the location is good, but still not justifiable. Have stayed in much better for less.
Stayed 3 nights in Oct 2023
Response from Glen Villa Resort on 6 Nov 2023
Dear guest, we are sincerely sorry about the dirty cutlery. We have high standards in terms of cleanliness. We'll talk about it to our cleaning team, this is not acceptable. If you would like to talk more about your experience at Glen Villa Resort, we are inviting you to send us an email so we can talk more in details about it. Kind regards, Glen Villa Resort.

10/10 Excellent

MG

Liked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Glen Villa Resort on 22 Oct 2023
Hi MG,Thank you very much for your review.Kind regards,

10/10 Excellent

Lizandra

Stayed 1 night in Sep 2023
Response from Glen Villa Resort on 6 Nov 2023
Dear Lizandra, thank you so much for staying with Glen Villa Resort, please come back to visit us. Kind regards, Glen Villa Resort

10/10 Excellent

Graeme, Taigum

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the town and the office staff friendly and informative a true haven in an otherwise busy and hectic world will be back sometime
Stayed 2 nights in Sep 2023
Response from Glen Villa Resort on 22 Oct 2023
Hi Graeme,Thank you very much for your review.Kind regards,

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean and convenient to everything in Byron. Definitely will come back.
Stayed 4 nights in Sep 2023
Response from Glen Villla Resort on 22 Oct 2023
Hi Michelle,Thank you very much for your review.Kind regards,

10/10 Excellent

Kerrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was delightfully surprised by this property. It was perfectly located within quick walking distance of shops, restaurants, beach, etc. The staff were so friendly & helpful & the entire property was immaculately clean & well kept. I will definitely be staying here again!
Stayed 2 nights in Sep 2023
Response from Glen Villa Resort on 22 Oct 2023
Hi Kerrie,Thank you very much for your review.We are very pleased to read you had such a good experience and hope to see you again.Kind regards,

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2023
Response from Glen Villa Resort on 22 Oct 2023
Hi Phil,Thank you very much for your review!Kind regards,

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2023
Response from Glen Villa Resort on 22 Oct 2023
Hi Peter,Thank you very much for your review.Kind regards,

6/10 Okay

Julie Guler

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location, neat and tidy site. It was nice to have a table and chairs outside on the verandah. Most of the staff were lovely and helpful. The cabin size was good but furniture wasnt right for the size of it. The 2 beds were so old and the mattresses sagged all the way down to the floor. I am a petite person so it wasnt due to my weight. The beds need to be replaced, as do the pillows and covers.
Response from Glen Villa Resort on 5 Sept 2023
Hello Julie,Your response has worried us and upon looking for the booking we found out you stayed with us over a year ago.This is why we think this review might not be directed to us?Kind regards,

8/10 Good

Auden

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and close to town. It’s look old but still tidy and clean.
Stayed 1 night in Aug 2023
Response from Glen Villa Resort on 5 Sept 2023
Hi Auden,Thank you very much for your review.Kind regards,

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy location, great staff - easy check in and check out process - clean grounds - good amenities and nice vibe
Stayed 1 night in Sep 2023
Response from Glen Villa Resort on 5 Sept 2023
Hi Adrienne,Thank you very much for your review.We are happy you appreciated our team's efforts and the great location.Kind regards,

10/10 Excellent

Mark

Stayed 2 nights in Aug 2023
Response from Glen Villa Resort on 2 Sept 2023
Hi Mark,Thank you very much for your review.Kind regards,

10/10 Excellent

Sanh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bad policy for cleaner to trash our belonging, when we left behind, should have kept for us to retrieve it. Not happy as the wife nagged me about this $50 Obagi face cleaner bottle.
Stayed 1 night in Aug 2023
Response from Glen Villa Resort on 2 Sept 2023
Hello Sanh,Thank you for your review. We are sorry that your facial cleaner got thrown out, but normally we only safeguard things like clothes, electronica and jewellery.Kind regards,

6/10 Okay

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Overpriced
It was ok. Expected at least a toilet and shower in the hut for $111 a night. No aircon and door was just a fly screen, so the birds will have you up by 5 am.
Stayed 1 night in Aug 2023
Response from Glen Villa Resort on 19 Aug 2023
Hi André,Thank you very much for your review.The huts are our most budget option, the studio cabins would be better suited because they do have a bathroom, kitchenette and more space in there.Kind regards,

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most affordable, convenient accommodation in town
Stayed 1 night in Aug 2023
Response from Glen Villa Resort on 13 Aug 2023
Hi Jennifer,Thank you very much for your review!We hope to see you here again in the future.Kind regards,

10/10 Excellent

Mandy

Stayed 1 night in Jul 2023
Response from Glen Villa Resort on 23 Jul 2023
Hi Mandy,Thank you for your 10/10 review!We hope to see you again at Glen Villa.Kind regards,

8/10 Good

Julianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant two night stay on our road trip. Cabin was comfortable and well equipped.
Stayed 2 nights in Jul 2023
Response from Glen Villa Resort on 9 Jul 2023
Hi Julianne,Thank you very much for your positive feedback. We really try hard to make our cabins comfortable and appreciate the fact you enjoyed this!Kind regards,

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Great cabin. Great place to stay
Stayed 1 night in Jun 2023
Response from Glen Villa Resort on 9 Jul 2023
Hello Bradley,Thank you very much for your 5/5 rating!We are pleased to read you have enjoyed your stay and hope to welcome you back in the near future.Kind regards,

8/10 Good

Lynette

Travelled with partner
Liked: Cleanliness, staff & service
Clean. Quiet area. Close to everything. Only thing I didn't like was no exstracta over stove top. Nice stay very happy. Would stay again if I liked the hustle and bustle of tourism.
Stayed 1 night in Jun 2023
Response from Glen Villa Resort on 14 Jun 2023
Hi Lynette,Thank you for staying with us!We are excited to read your review and look forward to welcoming you again in the future.Kind regards,

10/10 Excellent

Georgia, Echuca

Travelled with partner
Liked: Cleanliness, staff & service
Perfect and quiet location
Stayed 1 night in Jun 2023
Response from Glen Villa Resort on 14 Jun 2023
Hi Georgia,Thank you very much for staying with us!Kind regards,

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
excellent in every point ! Will definitely come back !
Stayed 2 nights in May 2023
Response from Glen Villa Resort on 11 Jun 2023
Hi Sophie,Thank you very much for your review!Kind regards,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot very central to the beach
Stayed 1 night in May 2023
Response from Glen Villa Resort on 9 May 2023
Hi Mark,Thank you very much for reviewing us.Great to read you have enjoyed your stay.Kind regards,

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had enjoyed n met deaf couple same area. Service was nice staffs . Thank you . Chrissy
Stayed 2 nights in May 2023
Response from Glen Villa Resort on 9 May 2023
Hi Chrissy,Thank you for staying with us!Hoping to welcome you back somewhere in the near future.Kind regards,

8/10 Good

Craig

Business traveller
Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in May 2023
Response from Glen Villa Resort on 9 May 2023
Hi Craig,Thank you for your review.Kind regards,

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Glen Villa Resort on 9 May 2023
Hi Duncan,Thank you very much for staying with us!Kind regards,

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Excellent Location
Great location, chalets clean but dated
Stayed 1 night in Apr 2023
Response from Glen Villa Resort on 20 Apr 2023
Hi Andrew,Thank you very much for your review!Kind regards,

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times over the years. It’s a great place. Walking distance to everything and very quite.
Stayed 7 nights in Apr 2023
Response from Glen Villa Resort on 16 Apr 2023
Hello Graham,Thank you very much for your review!Looking forward to your next visit.Kind regards,

10/10 Excellent

AGNES

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice and welcoming. Easy to find and park
Stayed 2 nights in Apr 2023
Response from Glen Villa Resort on 15 Apr 2023
Hi Agnes,Thank you very much for your review!Kindest regards,

10/10 Excellent

Marzia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was so close to the bus exchange and everything else and was quiet.
Stayed 5 nights in Apr 2023
Response from Glen Villa Resort on 15 Apr 2023
Hi Marzia,Thank you very much for reviewing us. Hoping to welcome you again in the future.Kind regards,

8/10 Good

David

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2023
Response from Glen Villa Resort on 7 Apr 2023
Hi David,Thank you very much for staying with us!Kind regards,

8/10 Good

Glenette

Stayed 1 night in Mar 2023
Response from Glen Villa Resort on 2 Apr 2023
Hi Glenette,Thank you very much for your review.Kind regards,

10/10 Excellent

joanne

Stayed 2 nights in Mar 2023
Response from Glen Villa Resort on 25 Mar 2023
Hello Joanne,Thank you very much for your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet rooms, peacuful location
Nice little cottage, very silent, just herd birds singing in the night. Center, market place, grocery store and bus stop enough close.
Stayed 2 nights in Mar 2023
Response from Glen Villa Resort on 19 Mar 2023
Good afternoon,Thank you very much for your review!Kind regards,

10/10 Excellent

CHRISTOPHER

Travelled with group
Liked: Cleanliness
Met our needs, good location
Stayed 1 night in Mar 2023
Response from Glen Villa Resort on 16 Mar 2023
Hi Christopher,Thank you for taking the time to review our Resort. We are glad you enjoyed your stay and hopefully will return again in the future.Kind Regards,Glen Villa Resort

10/10 Excellent

Steven and Jackie

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Glen Villa Resort on 2 Apr 2023
Hi Steven and Jackie,Thank you for staying with us!Kind regards,

8/10 Good

Laura

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023
Response from Glen Villa Resort on 19 Mar 2023
Hi Laura,Thank you for reviewing us!Kind regards,