Ratings based on 425 Verified Reviews

4.8 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Blue Mountains NSW

Great servive

Posted 23-Oct-2017
Pros: Friendly helpful staff
Cons: The path to the beach was flooded but being outside the hotel boundary not sure what could be done.
Location: Wonderful
The hotel staff were very eager to please, Olivier the concierge went out of his way to help us on our elopement. Due to inclement weather we needed to change our ceremony and the staff helped us make our day memorable, The room was outstanding better than we were expecting and in a very secluded area. The meals at the restaurant were well priced and wonderful. Would love to stay here again and recommend anyone else to stay here.
Comment from Hotel Management
14-Nov-2017 by bianca , Hotel Management
thank you very much for your review
5 out of 5
Recommended
for Everyone
by A verified traveller from melbourne

Fantastic resort - close to a 7k beach

Posted 26-Sep-2017
Staff were amazing and interesting that most have been at the resort for a few years and get on so well. Rooms were fantastic we have rivergum 87 and was perfect position in the resort.
Comment from Hotel Management
14-Nov-2017 by Bianca , Hotel Management
Thank you for your feedback and review
4 out of 5
by A verified traveller from melbourne

relaxing place

Posted 21-Aug-2017
Pros: the stuff the massage
Cons: the keys to rooms the price is over priced and should include breakfast!!
Location: to far away from the beach !!
the hotel is very pleasant in a very relaxing surrounding. Al tough very expensive to what you get .... we paid $430 a night in winter time , not including breakfast !!!! the walk to the beach is very long , if you need to carry stuff with you its ridicules.... the keys are loosing their magnets every few hours because of your mobile phone ...Halloooo its 2017!!! if its not working just change the system !!! the massage was great !! the stuff was very friendly !! very good service .
5 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne

stylish relaxing accomodation

Posted 29-Jul-2017 on Wotif
Quiet stylish accommodation offering peaceful relaxation or a choice of activities such as tennis, golf, yoga, bike riding, swimming, sauna and spa treatments. Everything you could wish for as well as a restaurant on site. Very enjoyable stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jul-2017 on Wotif
Great service, friendly staff and beautiful gardens
5 out of 5
by Bruce

Posted 23-Jul-2017 on Hotels
loved the room and the location. best breakfast where they treat you like royalty. jacuzzi bathtub a plus. only negative is the beach a little distance yet it looked close on hotel map
2 out of 5
by A verified traveller

Disappointed

Posted 18-Jul-2017 on Wotif
Pros: pleasing surrounds
Cons: maintenance to ensure that appliances in the room work
Television didn't work. Maintenance man arrived promptly to fix it. Happened again shortly after he left. Attempted to wash clothes -after 3 calls to house keeping to receive further instructions they also arrived promptly to confirm that it didn't work. Appliances that don't work is what you might expect from a cheap motel not a 5 star resort.
5 out of 5
Recommended
for Everyone
by A verified traveller from Canberra

Great location

Posted 17-Jul-2017 on Wotif
Fantastic - only drawback we liked the white wine that was served at happy hour but we were not able to buy the same wine (even at a premium) after happy hour
5 out of 5
Recommended
for Everyone
by A verified traveller from Qld

5 star all the way

Posted 12-Jul-2017 on Wotif
Loved the ambience so peaceful and quiet. Room was fantastic and amenities top notch.
5 out of 5
Recommended
for Couples
by A verified traveller from Sydney

A fantastic relaxing experience

Posted 04-Jul-2017 on Wotif
Pros: Very relaxing and peaceful. Sitting by the fire at night having a glass of wine was superb.
Cons: The room we were in was starting to look a little tired. It was clear there was previous water or mould damage in the kitchen and wardrobe.
Location: Great location and easy access into Byron. The beach is readily accessible. Tennis court also available.
We have just spent one week at this wonderful resort. It was very relaxing in the beautiful surroundings. Hotel staff were very helpful and the restaurant was a stand out.