Gorgeous location with rainforest and beach
Lovely location, slightly out of town if you like it more quiet. Shuttles into town provided. Public areas of hotel are gorgeous but rooms are very basic and do not match the design of all other areas. Staff is very friendly but did too many small mistakes with room (we booked/paid for superior and ended up in standard), check-in/check-out, no personsl intro to hotel, spa booking, room wasn‘t properly cleaned, ... For a 5 star hotel, I would expect a little more, definitely complimentary water in room or turn down service. BUT overall a fantastic place due to the stunning location and property with rainforest walks and beach access as well as great pool area. A real escape!