Owner hard to reach. Dirty linens. Very warm.
Posted 13-Feb-2018 on Orbitz
We really wanted to like this place. The location, size & parking were great. Sadly, the positives end there. We booked the house at 3pm for a same day reservation. We tried calling the owner several times & left messages but never got a call and there is no office on site. We occupied ourselves in town, hoping we’d hear from her. Around 9pm I returned to the house, hoping a miracle would happen & we’d have the beds we paid a lot of money for. Another guest was there, also trying to check in, but had problems. He was finally able to reach the owner & kindly handed me his phone so I could get the lockbox code to finally enter the house (again — after 9pm). I really wish the owner either made it clear on Orbitz that you can’t just book, pay & check in—or be diligent & send guests the lockbox code.
Almost 8 hours after check in time, we entered a very warm house. It’s listed as having A/C but it’s only in the living room FYI. None of the bedrooms. There are fans but it took several hours for the house to get cool.
Many of the towels & some pillowcases had stains, and the bathroom still smelled of urine.