Ratings based on 149 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Standard Hotel

Posted 24-Apr-2017
Pros: parking
Cons: Advertise the room with views or no views, my room has looking at a tatoo place and carpark
Location: good
The staff in reception (guy) was not very friendly. no views no heated pool
3 out of 5
Recommended
for Everyone
by A verified traveller from Brisbane

Hotel close to water and amenities

Posted 19-Apr-2017
Upon check in the hotel smelt of smoke. Not sure if it was the manager smoking in the back office or not. The apartment seemed pretty clean but the bathroom ammenities looked ordinary. The shampoo and conditioner were different brands and had been used and the shower cap boxes were old and damaged so I wondered if they had been reused. I even saw a pubic hair on the shower cap box. There were no spare tissues or toilet paper in the cupboards. Hotel room had a nice view of the water. Very close to shops and next door to Woolworths so that was convenient. The street was a little noisy. Very large apartment. Paid for a 3 bedroom apartment even though there were only 4 of us, as it was the last apartment available on our specific date and they blocked off the 3rd bedroom which I was not happy about.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Jan-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Coolum Beach

hotel overlooking the river

Posted 09-Jan-2017 on Wotif
Pros: The location and view of the river.
The 2 bedroom apartment was very spacious: very large kitchen, dining and lounge area as well as a large balcony overlooking the river. We were able to enjoy the view of the river, relaxing on the outdoor lounge. We were even lucky enough to see dolphins swim by. The main bedroom also overlooks the river, with a large ensuite and wardrobe. You can watch the fishing boats returning in the morning from bed! There is a supermarket across the road, and many cafes and restaurants nearby. We enjoyed our stay at Riverside.
4 out of 5
by Michael

Spacious and convenient.

Posted 02-Jan-2017 on Hotels
Second time here and again enjoyed a spacious apartment. It was well equipped, everything worked and whilst showing early signs of ageing it suited our purpose to have a family Christmas with 8 sleeping there and 11 sharing the festivities. Close to shops, reserved parking and a friendly atmosphere.
Comment from Hotel Management
05-Jan-2017 by General Manager, Hotel Management
Hi Michael, We are glad to hear that you and your family enjoyed you festive gathering at our property. Look forward to seeing you again at Riverside/
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 22-Dec-2016 on Wotif
Great location with extensive views of the river Nice unit with plenty of space, large balcony The apartment is close to a number of good restaurants for both breakfast and dinner
Comment from Hotel Management
05-Jan-2017 by Manager, Hotel Management
Glad you enjoyed the views and our local restaurants.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 11-Dec-2016 on Hotels
3 out of 5
by A verified traveller

Way overpriced, money better spent elsewhere

Posted 11-Dec-2016 on Lastminute
Smelly and outdated, not worth the money, way overpriced
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely views over river

Posted 04-Dec-2016 on Wotif
Pros: The position overlooking the river, the large balcony and living area.
Cons: There needs to be a soap on tap dispenser in the shower or a ledge for the soap and the beds need better quality mattresses.
Location: Great location with shopping centre and restaurants adjoining it.
Had a lovely night with staff enjoying the great views on the balcony.
5 out of 5
Recommended
for Everyone
by A verified traveller from Brisbane

Relaxing

Posted 27-Nov-2016 on Wotif
Great location overlooking beautiful Richmond River . Well laid out , great size , cafes & restaurants line the board walk . Highly recommend