Ratings based on 132 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
84% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from QLD

FAmily and friends night away

Posted 06-Sep-2016 on Hotels
The room was good but 1 fill of the Spa and no one got a hot shower, the kids wanted the pool and gym, inconvenient to get a key from BR but Sunday morning no access at all, room keys need to open it. Otherwise comfy, and nice to stay.
4out of 5
by A verified traveller

Nice hotel on the river

Posted 31-Jul-2016 on Wotif
Pros: Location was key in the middle of town
Cons: Refurbishment
The hotel experience matched the small town(slow paced) feel and every thing in the room worked and was clean.
4out of 5
by A verified traveller

Nice hotel

Posted 26-Jul-2016 on Wotif
Lovely reception from front desk Shame that the restaurant isn't open Monday nights or by 7 Tuesday morning.a nice hotel
5out of 5
by A verified traveller from Brisbane

Clean and comfortable

Posted 23-Jul-2016 on Wotif
Lovely hotel with great outdoor area and river view. Easy walk to beach and lovely tapas bar on ground floor. Would definitely stay again
5out of 5
by A verified traveller

Posted 06-Jul-2016 on Wotif
Hotel facilities are very new, the room is very clean, the scenery outside the window is very beautiful
4out of 5
by A verified traveller

This traveller left a rating score only Posted 11-Jun-2016 on Hotels
4out of 5
by A verified traveller

Posted 23-Feb-2016 on Hotels
A great view of the river and great places to walk
Comment from Hotel Management
28-May-2016
Thanks for your comments, and your appreciation of our beautiful river. Hope you did get to see some dolfins. Look forward to welcoming you on your next visit to Ballina and Riverside.
4out of 5
by A verified traveller

Nice clean rooms, kids loved the pool.

Posted 07-Feb-2016 on Lastminute
A good place to stay. Very reasonably priced, clean rooms, comfy beds and friendly staff.
Comment from Hotel Management
23-Mar-2016 by Rohan, Hotel Management
Sorry for the late reply. Things get a bit hectic running the property and ensuring that it is clean and presentable. Look forward to seeing you the next time you visit Ballina
1out of 5
by A verified traveller

The room was nothing like that advertised!!

Posted 01-Feb-2016 on Lastminute
Room water views, negative, rather out the back over back of shops! Room furniture was filthy. Pool could not get entry, locked. Car park, other vehicles parked in allocated spot! Advertised as deck chairs and water views. Crap would never recommend or stay there again and may never use last minute again either!!!
4out of 5
by A verified traveller from SYD

worth a look

Posted 27-Jan-2016 on Wotif
Very enjoyable, clean and close to everything. Great staff.