Outdoor pool, pool loungers

Reviews of Cove Studios

4 out of 5
Cove Studios
10 Kendall Street, Byron Bay, NSW

Reviews

9.6

Exceptional

Rating 10 - Excellent. 195 out of 243 reviews" "
Rating 8 - Good. 37 out of 243 reviews" "
Rating 6 - Okay. 7 out of 243 reviews" "
Rating 4 - Poor. 2 out of 243 reviews" "
Rating 2 - Terrible. 2 out of 243 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Cassandra

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great little guest house, clean and very quiet location, yet an easy 10 min walk into town. Would have been better if pool was cleaned at least twice a week, they clean it on Monday, so by Saturday it was a little murky, but fine enough. And also provide additional garbage bags as you had to take out your own rubbish.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Quiet, clean, convenient, close to everything. Walked to town via beach.
Stayed 3 nights in Jun 2023

6/10 Okay

Anne

Stayed 2 nights in Nov 2022

6/10 Okay

marcus

Travelled with partner
Liked: Staff & service
The location is fairly quiet considering you are close to the main road coming in to Byron. Cleanliness was ok, ac was pretty flirty it needs to be cleaned, smell of mould and visible on blades. the reliance on guests taking trash out and cleaning glasses etc probably isn’t the best thing, drinking glasses were filthy and clearly relying on the previous persons quick clean up before going doesn’t work. We did have rain, but can imagine it would be nice hanging around the pool if it was sunny. Check in was seamless and easy. Cleanliness wasn’t amazing and if this was improved then would change the whole place, as first impressions count right? Price was up there considering the distance out of Byron. If the small things were improved I would definitely stay there again, otherwise I would probably stay somewhere more central for a similar price. All the best!
Stayed 2 nights in Mar 2022

2/10 Terrible

Verified traveller

Stayed 1 night in May 2021
Response from Cove Studios on 31 May 2021
Unfortunately we are unable to respond to this review as there are no comments/feedback.

2/10 Terrible

Rachael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Byron Cove now called Cove Studios
We were emailed the day before our stay, that there was a change of management and that the included breakfast and daily housekeeping was not included during ‘half’ our stay. (It ended up being for the duration of our stay). Just a bit late to find anything else. These things would have made a difference especially being a 15 min walk from the cbd and not driving. It is only one room and I thought for the price it was definitely overpriced and not worth the money. I am hearing impaired and phoned management to ask how to activate the ‘closed captions’ but they never got back to me with a solution. It is the little things that go a long way. It did seem to me this was a place that was taking advantage of Byron being a in-demand tourist destination. They definitely need to improve!!!!
Stayed 4 nights in Mar 2021
Response from Richelle - Property and Operations Manager on 26 Apr 2021
Hi Rachel, thank you for staying with us back in March and for taking the time to write this review. We sincerely apologise for such late notice of the change in management. We understand how frustrating this must of been and we are so sorry that no one from the management team got in touch with you on how to activate closed captions. We certainly see a need for improvement in our communication and failed in this regard to provide you with the service we strive for. It is worth noting that you chose to stay with us for only one night and we happily refunded you the remaining nights you booked in full. As a small and passionate team we take feedback very seriously and have taken all of your comments on board.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
false advertising. Breakfast supposed to be included, but told that no longer provided when we arrived. No hot water in the morning - had to leave without a shower When we arrived, someone told us we would be contacted for a discount because of no breakfast Not happened
Stayed 1 night in Mar 2021
Response from Richelle - Property and Operations Manager on 26 Apr 2021
Thank you for taking the time to write this review. We contacted you prior to your arrival and informed you of the change in management. Unfortunately mid-way of this explanation you did not allow our management team to continue speaking or even give us the opportunity to offer any sort of compensation. We received no email correspondence or another call from you in the lead up to your check in in regards to the changes. We were never notified of no hot water. Had we been aware, we certainly would have arranged our maintenance team to respond at their earliest convenience. We are so sorry you had to leave without this. We understand that pleasing everybody is not always possible and regret that we were not able to meet your personal requirements on this occasion. We can only offer you our sincerest apologies.

10/10 Excellent

David, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and it was very relaxing and breakfast was great, Staff very friendly would recommend to anyone wanting a quite relaxing place. Definitely will come back and stay again.Byron Cove Beach House is very special its not a big motel but a small warm place to stay. :) :) :)
Stayed 3 nights in Nov 2020

6/10 Okay

SG, Sydney

Travelled with partner
Isolated property however some of our sheets weren't that clean.
Stayed 2 nights in Oct 2020

8/10 Good

Errin, Newcastle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 5 beach houses so nice and private. It was a 12 minute walk into town so we could leave our car parked the whole time. The on site manager was excellent, accommodated everything we needed (which wasn’t much as everything is so well set out and provided for). Breakfast was very nice, great coffee! We will be back.
Stayed 1 night in Jul 2020
Response from Mackenzie BCBH on 27 Jul 2020
Hi Errin, thank you so much for taking the time to review your stay with us! We hope to see you again soon :) Mackenzie BCBH

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, neat room and bathroom. Loved the communal dining table, set up with daily pastries and cookies.
Stayed 2 nights in Jul 2020
Response from Mackenzie BCBH on 14 Jul 2020
Thank you so much for taking the time to review your stay with us! Excellent to hear- hope to see you in the near future!

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Response from Mackenzie on 31 Mar 2020
Hi Adam, Thank you so much for taking the time to review your stay. And thank you for the great review :) Hope to see you again next time!

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay, close to the beach, excellent service and so clean! Loved it!
Stayed 2 nights in Feb 2020
Response from Mackenzie on 4 Mar 2020
HI Sarah! Thank you so much for your amazing review! Very appreciative! See you again soon :) Mackenzie BCBH

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Such a cool place to stay. Staff great, property great!
Stayed 2 nights in Feb 2020
Response from Mackenzie - BCBH on 2 Mar 2020
Hi - Thank you so much for your response :) Greatly appriciated! Mackenzie BCBH

10/10 Excellent

Ash, Brisbane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice room and bathroom. The sauna was nice and the breakfast was simple but good.
Stayed 1 night in Feb 2020
Response from Mackenzie on 11 Feb 2020
Thank you so much for taking the time to review us :)

10/10 Excellent

Keiko

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Mackenzie - BCBH on 10 Feb 2020
Hi Keiko, thank you so much for that great review! Hope to see you again soon! Mackenzie BCBH

10/10 Excellent

cole

Travelled with partner
Liked: Cleanliness, staff & service
liked it all as staff very friendly and was comfortable
Stayed 2 nights in Jan 2020
Response from Mackenzie BCBH on 7 Feb 2020
Thank you so much for your review :) hope to see you again soon!

10/10 Excellent

Jack, Brisbane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. What you see in the pictures is what you get. Rooms are clean. The host is LOVELY. Breakfast was nice! Overall pleasant stay. Will return!
Stayed 1 night in Jan 2020
Response from Denise on 30 Jan 2020
Thank you Jack We look forward to your next stay

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020
Response from Denise on 30 Jan 2020
Thank you

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really sweet place a street away from the beach and an easy walk to main street. Highly recommend! The breaky is wonderful too.
Stayed 1 night in Dec 2019
Response from Denise on 6 Jan 2020
Thank you your review is appreciated.

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Denise on 4 Jan 2020
Thank you Warren. Your review is appreciated.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Cosy place, superfriendly host, spotless clean, breakfast outstandig. If you get the chance to book a room - make it!
Stayed 1 night in Dec 2019
Response from Denise on 26 Dec 2019
Thank you for your review Peter. it is appreciated

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, fantastic service
We loved our stay and would happily return to stay here. Loved the continental breakfast which was 5 star. Denise is an amazing host and goes the extra mile for everyone. Nothing is too much trouble. They serve real barista coffee too
Stayed 5 nights in Nov 2019
Response from Denise on 14 Dec 2019
Thank you Kathryn, we'd love to see you again.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
A little hard to find because properties in the street don’t appear to be numbered sequentially but gorgeous once you find it. Huge comfortable room with high-end fittings. Friendly, helpful welcome from Denise and generous breakfast in lovely, open room. If you own a Tesla (we don’t), there is even a charge station. Wet and dry saunas and pool : no need to leave!
Stayed 1 night in Dec 2019
Response from Denise on 14 Dec 2019
Thank you Brian for your review. It is appreciated

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Denise on 11 Dec 2019
Thank you for the rating. It is appreciated.

10/10 Excellent

Andreea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect staying!
Stayed 2 nights in Dec 2019
Response from Denise on 8 Dec 2019
Thank you, your review is appreciated

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Denise on 13 Nov 2019
Thank you for the review, it is appreciated

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Stunning room. Great pool. Close to town. Close to a.m beautiful beach. Great host.
Stayed 1 night in Oct 2019
Response from Denise on 28 Oct 2019
Thank you for your review. It is appreciated.

10/10 Excellent

Sarah, Adelaide

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Quiet. Beautiful rooms. Excellent breakfast. Easy walk into town. Denise was a lovely hostess. The only thing was the pool was a little bit too ‘refreshing’! Thank you for a lovely stay x
Stayed 3 nights in Oct 2019
Response from Denise on 26 Oct 2019
Thank you for your review. It is appreciated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Denise on 23 Oct 2019
Thank you for the review.

10/10 Excellent

Lucy G.

Liked: Cleanliness
We loved this place so much we booked an extra night!
A gorgeous and tranquil place to stay in a beautiful part of Byron. Close enough to the town to walk in each evening but far enough away to escape the crowd! Our host Denise was lovely and our experience was so wonderful it was exceptionally hard to leave.
Stayed 3 nights in Sep 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Trip to Byron Bay
Stayed 1 night in Sep 2019
Response from Demise on 30 Sept 2019
Thank you Kevin for your great review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and close. I hate when being asked for my time to complete a survey IU have to write more than I want to
Stayed 1 night in Sep 2019

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Denise on 12 Sept 2019
Thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Denise on 12 Sept 2019
Thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Denise on 12 Sept 2019
Thank you for your review

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and very thoughtfully set up and styled.
Stayed 1 night in Aug 2019
Response from Denise on 21 Aug 2019
Your review is appreciated

10/10 Excellent

Verified traveller

Liked: Cleanliness
The accommodation was amazing, what a wonderful place for couples. Nice quiet location
Stayed 1 night in Aug 2019
Response from Denise on 5 Aug 2019
Thank you for you review. It is appreciated.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location, beautiful decor and excellent staff!
Stayed 1 night in Aug 2019
Response from Denise on 5 Aug 2019
Thank you for your review, It is appreciated.

10/10 Excellent

Teerawat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than you expected !!
We got the warm welcome even though we reached late. In the room so clean and more comfortable, valued amenities. Superb Breakfast really excellent fresh&healthy.
Stayed 1 night in Jul 2019
Response from Denise on 12 Jul 2019
Thank you Teerawat. We appreciated your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel that’s very convenient to everything in Byron Bay. Great place! You will not be disappointed it’s lovely
Stayed 1 night in Jun 2019
Response from Denise on 6 Jul 2019
Thank you for your review

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in walking distance to town centre
Great place to stay overall however, located close to a busy road so if you're a light sleeper this might affect you. We found the bed not very comfy (too hard) but again, we might be fussy. Sauna was a plus and breakfast was nice. Welcoming managers.
Stayed 2 nights in Jun 2019
Response from Denise on 19 Jun 2019
Thank you for your review. We are happy your overall stay was great. The wet and dry saunas are popular and we pride ourselves in our fresh breakfasts. We will look into the bed as it is quite new and we haven't had any other comments.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small Boutique property a short walk from town centre with an extremely personalised stay
Stayed 1 night in May 2019
Response from Denise on 5 Jun 2019
Thank you for your review. It is appreciated

10/10 Excellent

Ilya K.

Very cozy place
Small place, 6 rooms or so. Not crowded, great hosts and good location. Design very modern. Bed very comfortable. Definitely would love to come back.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Denise on 22 May 2019
Thank you.Your review is appreciated.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach holiday
Beautiful place, close to the beach and town.
Stayed 3 nights in May 2019
Response from Denise on 18 May 2019
Thank you for your feedback. It is appreciated.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can not fault it at all. Excellent. Warm friendly staff and away from the busyness of Byron but still enjoying the wonderful location
Stayed 1 night in May 2019
Response from Denise on 14 May 2019
Thank you for your review. It is appreciated.

10/10 Excellent

Vaughan, Surrey

Liked: Cleanliness, staff & service
Everything was really good from the room to breakfast. Staff were lovely. Wish we were staying longer
Stayed 1 night in May 2019
Response from Denise on 7 May 2019
Thank you for your reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I felt it had a lovely family feel staff were great
Stayed 2 nights in Apr 2019
Response from Denise and Greg on 7 May 2019
Thank you for your review. Glad you enjoyed your stay.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Fantastic place to stay spacious bedroom and huge ensuite very clean also lovely decking area outside where we could relax proprietor could not be more helpful or courteous even looked after us when mosquitos were around also offered us a packed lunch when we were leaving
Stayed 1 night in Apr 2019
Response from Denise on 10 Apr 2019
Thank you Richard for the great review. Look forward to seeing you again.