Ratings based on 179 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
60% of guests recommend
4.2 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from melbourne

Posted 08-Nov-2015
Pros: location
Cons: clean under the bed
Location: very close to centre of town and beach
air conditioner outside our window the next room had it on day and night very noisy drinking cups stained told not to put cases on beds to store place under bed which we did when we pulled them out the bases were covered in human hair and fluff don't think they cleaned under bed
3 out of 5
for Everyone
by A verified traveller

Posted 28-Sep-2015 on Lastminute
The room had a nice boutique feel to it, however, the room was deceiving small.
2 out of 5
by A verified traveller from Sydney

Small, over priced room

Posted 25-Sep-2015
Pros: Fixtures and fittings tasteful. Comfortable bed.
Cons: Remove shower door. Tea towel provided. More teabags.
Location: Good location, close to restaurants, beach, shops.
Very impersonal because we saw no staff, only received a phone call with codes for front gate and the room. We found the room very small being mostly filled by the bed. No lookout except the window behind the bed looking out on a corrugated iron fence. Fittings were all new and modern. Shower, although a nice design, had an awkward door which meant when you came out of the shower it prevented you reaching any towels so it was necesary to then step into the main room in order to close the shower door! No towel changes or replenishment of supplies such as teabags. No fridge in the room, only a shared one in common area. No on site parking. Could clearly hear noises from other rooms.
2 out of 5
by A verified traveller from Brisbane


Posted 22-Sep-2015 on Lastminute
Location: close to restaurants etc
Very disappointing, the room was very small and cramped to say the least. The whole place just had a weird feel and hated the code system to get into the room. The website is not a true representation of the actual accommodation. The communal living was invasive and only suitable for a couple with no where for anywhere else to sit or talk. The walls were like rice paper, to the point where my husband and I were whispering. We could hear the people in the next door room talking. I would never stay there again and wouldn't recommend it to any of my friends. It was also very expensive for the standard of accommodation we received. Also, not even any milk in the fridge for a cup of tea.
1 out of 5
by A verified traveller


Posted 09-Sep-2015 on Wotif
Didn't even end up staying here because it was too invasive, booked another place. Didn't get any sort of refund and it was NOT cheap, would not reccomend
4 out of 5
for Couples
by Matthew from Gold coast

Nice and modern

Posted 03-Sep-2015 on Hotels
Close to everything.
4 out of 5
for Couples
by A verified traveller from Warwick Qld

Cosy room

Posted 31-Aug-2015 on Wotif
Pros: The quaint room
Cons: bar fridge
Location: Within walking distance of some excellent cafes, bars and coffee shops. Walking distance to unique shops
the Bay Haven Lodge is a unique, cosy accommodation option for a quiet weekend getaway. We arrived quite late but the checking in process was quick and easy. Just a phone call from the gate had us inside in minutes and discovering the quaint aspect of the room. The bed was comfortable, the room well lite and the bathroom, though small, was adequate. One disappointing discovery was the absence of a bar fridge as we had bought some wine which we would have liked to have kept chilled.
5 out of 5
for Everyone
by A verified traveller from canberra

Great room so close to town

Posted 30-Aug-2015
The room was beautiful and comfortable. I had a small issue with wifi connection in my first room and after notifying the owner I was quickly moved to a room with a better connection. The owner and the manager were both super lovely people. Perfect location, so close to town and the beach. Always free parking out the front. I would not hesitate to stay again on my next visit!
4 out of 5
for Everyone
by A verified traveller

great place close to everything perfect location

Posted 22-Aug-2015 on Wotif
great location could walk to everything, away from the main strip so not noises either. friendly owners and staff. very clean room and communal area. spa was nice. would stay here again.
2 out of 5
by A verified traveller from Brisbane

Do your research before booking!

Posted 18-Aug-2015 on Wotif
Pros: Well maintained and clean property and friendly staff
Cons: Accuracy of information on facilities
We booked this property as our regular Byron accommodation was not available at the time of our stay. Our Deluxe Suite was advertised as "overlooking the garden", with "free parking" and a "rainfall showerhead". Our room had a window overlooking a fence, the free parking was outside on the street and the showerhead was a standard model. We were not able to use any kitchen facilities and these facilities, the property carpark and the spa on site was reserved for those in the more expensive accommodation rooms. The property is clean and the staff friendly but we feel somewhat misled by the advertised features and the fact certain facilities are not accessible.