Indoor pool

Reviews of Best Western Plus Butte Plaza Inn

3 out of 5
Best Western Plus Butte Plaza Inn
2900 Harrison Ave, Butte, MT

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1006 reviews" "
Rating 8 - Good. 288 out of 1006 reviews" "
Rating 6 - Okay. 79 out of 1006 reviews" "
Rating 4 - Poor. 48 out of 1006 reviews" "
Rating 2 - Terrible. 30 out of 1006 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Travelled with family
Wonderful welcoming front desk staff and a beautifully reonovated room .
Stayed 1 night in Mar 2024
Response from breakfast on 25 Mar 2024
Thank you Teresa for your recent 5 out of 5 rating and review on Expedia. We are happy to hear that you found our staff welcoming and our rooms beautifully renovated.We look forward to serving you in the future.Happy Easter!LindaCustomer Services Manager

10/10 Excellent

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to dining.
Stayed 1 night in Mar 2024
Response from Jackie G. on 20 Mar 2024
We appreciate the 5 out of 5 rating. We're really glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 1 night in Mar 2024
Response from breakfast on 4 Mar 2024
Thank you Michael for your recent 5 out of 5 rating and review on Expedia. We are happy to hear that you found our hotel clean and convenient. We look forward to serving you the next time you are in our area.Sincerely,LindaCustomer Services Manager

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff. Great Breakfast.
Stayed 2 nights in Feb 2024
Response from Breakfast on 26 Feb 2024
Thank you Linda for your 5 outof 5 rating and comments on Expedia. We are happy to hear that you found our staff friendly and efficent and that you had a great breakfast.We look forward to serving you in the future.Sincerely,LindaCustomer Services Manager

10/10 Excellent

Diana

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Nice to have many amenities right at the hotel!!
Stayed 4 nights in Feb 2024
Response from Jackie G. on 24 Feb 2024
Thanks for the 5 out of 5 rating. We're really glad you enjoyed your stay. We hope to see you again soon.

8/10 Good

Evan

Stayed 1 night in Feb 2024
Response from Jackie G. on 20 Mar 2024
We're really glad that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a remodelled room . It was great
Stayed 1 night in Feb 2024
Response from breakfast on 19 Feb 2024
Thank you Ben for your recent 5 out of 5 rating and your review. We are happy to hear that you had a geat stay. We look forward to serving you the next time you are in the Mining City area.Sincerely,LindaCustomer Services Manager

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We want to give a shoutout to Piper, the receptionist. She was efficient, friendly, and very helpful. The hotel was in the midst of renovations, yet they all did their best to make you feel welcomed and comfortable. The property is well maintained, clean, and comfortable. A Perkins restaurant is directly associated with the hotel, for easy access.
Stayed 1 night in Jan 2024
Response from Jackie G. on 23 Jan 2024
We appreciate the 5 out of 5 rating and great comments. We're really glad that you enjoyed your stay and hope to see you on your next trip to Butte.

10/10 Excellent

Miranda

Travelled with partner
Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from breakfast on 22 Jan 2024
Thank you for your recent 5 out of 5 rating on Expedia. We look forward to serving you the next time you are in the Mining City area.Sincerely,Linda Customer Services Manager

8/10 Good

Regan

Stayed 1 night in Jan 2024
Response from Jackie G. on 8 Feb 2024
We're really glad that you enjoyed your stay. We hope to see you again soon. Have a great day.

10/10 Excellent

Lisa

Stayed 1 night in Jan 2024
Response from Jackie G. on 8 Feb 2024
Thanks for the 5 out of 5 rating. We're really glad that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Brittney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jackie G. on 12 Jan 2024
Thanks for your response. We're really glad that you enjoyed your stay. Hopefully we'll see you again on your next trip to Butte. Have a great day!

8/10 Good

Leonard

Travelled with partner
Convenient location off of the hi way. Excellent shower and cool lights on floor surrounding the bed. Homeless camp behind hotel.
Stayed 1 night in Dec 2023
Response from Jackie G. on 5 Jan 2024
Thanks for the feedback. We're glad that you enjoyed your stay. We hope to see you on your next trip to Butte.

10/10 Excellent

Wagner

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was excellent
Stayed 1 night in Dec 2023
Response from Alison Sharkey-Hines on 1 Jan 2024
Thank you! I am pleased you enjoyed your stay!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alison Sharkey-Hines on 1 Jan 2024
Thank you! I am pleased you enjoyed!

10/10 Excellent

Brittany

Stayed 1 night in Dec 2023
Response from Jackie G. on 12 Jan 2024
We appreciate the 5 out of 5 rating. We hope to see you again on your trip to Butte.

8/10 Good

Michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jackie G. on 18 Dec 2023
We hope to see you on your next trip to Butte.

8/10 Good

Lindsey

Stayed 1 night in Dec 2023
Response from Jackie G. on 18 Dec 2023
We're glad that you enjoyed your stay. We hope to see you on your next trip to Butte.

10/10 Excellent

Bryce

Stayed 2 nights in Dec 2023
Response from Jackie G. on 5 Jan 2024
Thanks for the 5 out of 5 rating. We're really glad that you enjoyed your stay.

2/10 Terrible

Aegis

Stayed 1 night in Dec 2023
Response from Jackie G. on 5 Dec 2023
On behalf of our entire team, we're sorry you didn't enjoy your stay. I would be interested in knowing about your experience at our hotel. If you would like to give me a call back I'd really appreciate it. I hope you will give us another chance to exceed your expectations.

10/10 Excellent

JAYNE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jackie G. on 4 Dec 2023
Thanks for the 10 out of 10 rating. We're really glad that you enjoyed your stay. We hope to see you again on your next trip to Butte.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
From our room it was a very long walk to the office.
Stayed 1 night in Nov 2023
Response from Jackie G. on 30 Nov 2023
Our hotel is a large property. We're more than happy to room you closer to the Lobby on your next stay if that works better for you. You'll just need to make that request when you book your next stay. We hope to see you again soon. Have a great day.

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast selection with updated rooms. Great value all around.
Stayed 1 night in Nov 2023
Response from Jackie G. on 30 Nov 2023
Thanks for the 5 out of 5 rating and great comments. We're really glad that you enjoyed your stay. Have a great day.

10/10 Excellent

Ramona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious with good counters space and excellent placement of charging stations! Also excellent breakfast!!
Stayed 1 night in Nov 2023
Response from Alison Sharkey-Hines Front Desk Manager on 28 Nov 2023
I am pleased you enjoyed!

10/10 Excellent

Desirae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located off interstate, next to a store for any shopping needs, breakfast provided, staff was very nice
Stayed 1 night in Nov 2023
Response from Alison Sharkey-Hines Front Desk Manager on 28 Nov 2023
I am pleased you found us convenient! I hope you will stay again!

8/10 Good

Sheryl

Stayed 1 night in Nov 2023
Response from Jackie G. on 18 Dec 2023
Thanks for your response. We're glad that you enjoyed your stay.

10/10 Excellent

Leonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jackie G. on 15 Nov 2023
Thanks for the out of rating. We're really glad that you enjoyed your stay.

10/10 Excellent

PATRICK, MEDICAL LAKE

Stayed 1 night in Nov 2023
Response from Jackie G on 30 Nov 2023
We appreciate the 5 out of 5 rating. We're really glad that you enjoyed your stay. Hope to see you again soon. Have a great day.

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveller
Good hotel with excellent breakfast.
Stayed 1 night in Oct 2023
Response from breakfast on 6 Nov 2023
Thank you Veronica for your recent rating and review on expedia group. We are happy to hear that you thought our breakfast was excellent and our hotel good. We look forward to serving you in the future.Sincerely,LindaCustomer Services Manager

6/10 Okay

Michael, Gig Harbor

Travelled with partner
Not what I experienced with Best Western. The property is not in good condition.
Stayed 1 night in Nov 2023
Response from breakfast on 6 Nov 2023
Michael, on behave of our entire team I would like to apologize for not meeting your expectations. We hope you will give us another chance to provide you with an exceptional stay. Sincerely,LindaCustomer Services Manager

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is clean and meticulous.. the breakfast was amazing.. best we have ever had. Staff friendly and professional
Stayed 1 night in Oct 2023
Response from Jackie G. on 1 Nov 2023
We appreciate the 5 out of 5 rating and great comments. We're really glad that you enjoyed your stay.

8/10 Good

Lyle

Stayed 1 night in Oct 2023
Response from breaskfast on 13 Nov 2023
Thank you Lyle for your recent rating on expedia group. We look forward to serving you the next time you are in our area.Happy Holidays!Linda

10/10 Excellent

Mike

The room was roomy and very comfortable b The free breakfast was awesome and the staff was huggable. Fido was very welcome! We will stay with BW for now on.
Stayed 1 night in Oct 2023
Response from Jackie G. on 18 Oct 2023
Thanks for the 5 out of 5 rating and great feedback. We're really glad that you and Fido enjoyed your stay. See you on your next trip to Butte.

2/10 Terrible

Daniel

Stayed 1 night in Oct 2023
Response from Jackie G. on 17 Oct 2023
On behalf of our entire team, we're sorry that you didn't enjoy your stay. I would appreciate hearing your feedback. Please feel free to call me at the hotel if you would like to discuss your stay. I hope you will give us another chance to exceed your expectations.

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
The bathroom and carpet just outside the bathroom had hair on the floor….. pretty disgusting.
Stayed 1 night in Oct 2023
Response from Jackie G. on 5 Oct 2023
On behalf of our entire team, we're sorry that you didn't enjoy your stay. That is definitely not our standard. I hope you will give us another opportunity to exceed your expectations.

10/10 Excellent

ANDREA, Old Lyme

Stayed 1 night in Oct 2023
Response from Jackie G. on 30 Oct 2023
Thanks for the 5 out of 5 rating. We're really glad that you enjoyed your stay.

10/10 Excellent

Sharlene

Stayed 1 night in Sep 2023
Response from Jackie G. on 30 Oct 2023
Thank you for the 5 out of 5 rating. We're really glad that you enjoyed your stay. We hope to see you on your next trip to Butte.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and quiet place
Stayed 1 night in Sep 2023
Response from Jackie G. on 29 Sept 2023
Thanks for the 5 out of 5 rating and great feedback. We're really glad that you enjoyed your stay.

8/10 Good

Lisa

Liked: Cleanliness, staff & service
The front desk was very helpful getting us settled around their construction.
Stayed 1 night in Sep 2023
Response from Jackie G. on 21 Sept 2023
Thanks for your feedback. I'm glad the Front Desk was helpful. We hope to see you on your next trip to Butte. Have a great day.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden jewel in Butte!
Exterior looks like original construction, but inside is top notch. From check in to housekeeping to the extraordinary breakfast offerings, this is a very well run hotel. We enjoyed the indoor pool, and it’s close proximity to food (restaurant right next door) and the tour bus for Our Lady of the Rockies.
Stayed 2 nights in Sep 2023
Response from Jackie G. on 19 Sept 2023
Thanks for the 10 out of 10 rating and great comments. We're really glad that you enjoyed your stay.

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was like new. Bed was great. Breakfast was excellent.
Stayed 1 night in Sep 2023
Response from Breakfast on 18 Sept 2023
Thank you Norman for your recent 5 out of 5 rating and review on Expedia. We are happy to hear that you liked our rooms, the bed was great and Breakfast excellent. We look forward to serving you the next time you are in the Mining City area.Sincerely,LindaCustomer Services Manager

10/10 Excellent

ryan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Parking
Stayed 1 night in Sep 2023
Response from Alison Sharkey-Hines on 12 Sept 2023
Thank you

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from breakfast on 11 Sept 2023
Thank you Kevin for your recent rating of 10 out of 10. We look forward to serving you in the future.Sincerely,LindaCustomer Services Manager

6/10 Okay

Renee

Stayed 1 night in Sep 2023
Response from Jackie G. on 2 Oct 2023
On behalf of our entire team we're sorry that you didn't enjoy your stay. If there's anything you would like to discuss about your stay please feel free to give me a call. We hope that you will give us another chance to exceed your expectations.

10/10 Excellent

Donaleanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jackie G. on 28 Aug 2023
We're really glad that you enjoyed your stay and appreciate the 10 out of 10 rating. We hope to see you again soon.

10/10 Excellent

Cynthia J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Pool, location, breakfast and room were all great. Room was renovated and asked for input.
Stayed 1 night in Aug 2023
Response from Jackie G. on 24 Aug 2023
Thanks for your great feedback and 10 out of 10 rating. We're really glad that you enjoyed your stay.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Updated and Comfortable
Pleasantly surprised at the condition of the room. Older building but updated rooms. Comfortable bed and well-appointed furnishings. Will def stay again next time driving through Butte.
Stayed 1 night in Aug 2023
Response from breakfast on 21 Aug 2023
Thank you Matthew for your recent review and 10 out of 10 rating on Hotels.com. We are happy to hear that you found our beds comfortable. We look forward to serving you the next time you are in the Mining City area.Have a great day! LindaCustomer Services Manager

10/10 Excellent

Robert

Stayed 1 night in Aug 2023
Response from breakfast on 14 Aug 2023
Thank you Robert for your 10 out of 10 rating on Hotels.com. We look forward to serving you the next time you are in our area.Sincerely,LindaCustomer Services Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from breakfast on 14 Aug 2023
Thank you for your 10 out of 10 rating on Hotels.com. We look forward to serving you in the future.Sincerely,Linda Customer Services Manager

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. Breakfast is the best I've ever had in a hotel. It's clean, the hotel smells nice, the front desk lady with the red hair was super friendly and helped us get a closer room so my husband didn't have to walk far. Everyone is very friendly. Loved it!!!!
Stayed 1 night in Aug 2023
Response from Jackie G. on 9 Aug 2023
Thanks for the 5 out of 5 rating and great comments. We're really glad that you enjoyed your stay.