The checkin desk and cleaning staff were great. The restuarant staff were unfriendly so we only had breakfast not evening meal. The hotel is generally good with plenty of easy, free parking which was easy to access. The location, while not near the old town is fine as it is off a main route into the town, near a bus stop with a ticket booth, and taxi rank. The taxis are cheap and plentiful so we used them mostly (cheaper for 4 people anyway). We used the hotel bar when we first arrived and sat in the sunshine in front of the hotel, the lady who checked us in brought drinks and was friendly and helpful. During the evening we attempted to use bar, after a long wait one of the resturaunt staff came downstairs to do the drinks, this was obviously a lot of bother for him, he plonked our drinks down, we drank them in the otherwise empty bar (I wonder why) and didn’t bother again. Overall a good value, clean and comfortable place to stay in Brasov, just a shame about some of the service.