Ratings based on 269 verified reviews

3.8 out of 5
81% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 21-Aug-2019
It was warm and welcoming on arrival, the staff were very friendly and helpful. For a 3star hotel it was really good, very clean and everything you needed for an overnight stay. The restaurant is set in a lovely part of the hotel with windows on 2 sides and the breakfast was excellent.
Comment from Hotel Management
21-Aug-2019 by Reception, Hotel Management
Dear Sir/Madam, Thank you for taking the time to leave us a review following your stay with us here at the Priory Hotel. I am so pleased to hear that the team worked hard to ensure a smooth visit and that you had a wonderful and enjoyable visit to the Priory! We look forward to welcoming you back to us in the future. Kindest regards Reception
4 out of 5
by a verified traveller

Posted 19-Aug-2019
Have stayed there a quite few times and all was fine.
Comment from Hotel Management
19-Aug-2019 by Reception, Hotel Management
Dear Sir/Madam, Thank you for taking your time to review your stay with us. I am very glad you enjoyed your stay and we look forward to welcoming back in the future. Kind Regards Reception
4 out of 5
by a verified traveller

Posted 13-Aug-2019
We would have liked a simpler (hence cheaper) breakfast option. Neither of us eat much at breakfast hence we found an alternative outside. The food at evening was excellent and the staff very friendly and helpful. hotel very convenient for Bury and routes to other sites we visited.
Comment from Hotel Management
13-Aug-2019 by Linda, Hotel Management
Thank you for your comments. We are very glad you enjoyed your stay at The Priory Hotel and hope to see you again soon.
2 out of 5
by a verified traveller

Posted 28-Jul-2019
Rooms okay but dated, needs new shower and bathroom updated and redecoration .
Comment from Hotel Management
30-Jul-2019 by Priory, Hotel Management
Dear Anonymous, Thank you for taking the time to leave us a review following your stay with us here at the Priory Hotel. I am sorry to hear that your visit was not as relaxing as you had hoped. Please be assured that your comments have been taken to our management team for a full review. Kindest regards, Reception
5 out of 5
by a verified traveller

Posted 09-Jul-2019
I've stayed in various hotels in the area and this is my preferred one.
Comment from Hotel Management
09-Jul-2019 by Reception, Hotel Management
Dear Anonymous, Thank you for taking your time to review your stay with us. I am very glad to hear we are your preferred hotel in the area and look forward to welcoming you back soon. Kind Regards Reception
4 out of 5
by a verified traveller

Posted 01-Jul-2019
Generally quiet. Convenient for getting into the town centre. Has been pleasantly renovated and has attractive gardens.
Comment from Hotel Management
01-Jul-2019 by Reception, Hotel Management
Dear Anonymous, Thank you for reviewing your stay with us, I am glad you had a pleasant stay and we look forward to welcoming you back in the future. Kind Regards Reception
4 out of 5
by a verified traveller

Posted 24-Jun-2019
Comment from Hotel Management
24-Jun-2019 by Reception , Hotel Management
Dear Anonymous, Thank you for reviewing your stay with us. If you would like to contact us directly at the hotel with any advice for a 5 out of 5 that would be great. We are always striving to improve our service for our guests. Kind Regards Reception
5 out of 5
by a verified traveller

Posted 16-Jun-2019
Nice grounds so great for the summer. Bar is slightly small
Comment from Hotel Management
16-Jun-2019 by Reception, Hotel Management
Dear Anonymous, Thank you for taking the time to leave us feedback. We're glad that you enjoyed the grounds of the hotel, And we Apologise that the bar was not totally to your liking. We do hope that you will choose to stay with us again. We look forward to Welcoming you back. Kind Regards, Reception
2 out of 5
by a verified traveller from Essex

Posted 01-Jun-2019
Room 3 (main building) The ‘shower’ water pressure was a dribble and either dangerously hot or freezing cold. The bathroom light switch was a hole in the ceiling with a cardboard patch over which you had to reach up and press ... a total health and safety breach & hazard which could result in water to electric death. The breakfast was poor; lack of available food, poor quality products, insipid coffee not fit for consumption...bad service if any, etc. The only positive was the pretty grounds but we don’t sleep or spend anytime there !
Comment from Hotel Management
03-Jun-2019 by General Manager, Hotel Management
Dear Craig, Thank you for taking the time to leave us a review following your stay with us here at the Priory Hotel. I am sorry to hear of your concerns during your visit; I believe it was myself you spoke with on Reception during your check out. I look forward to your email as discussed at the time -please be assured that as soon as this is received your concerns will be taken forward. Kindest regards, Kim David
4 out of 5
by a verified traveller

Posted 27-May-2019
Comment from Hotel Management
27-May-2019 by Reception, Hotel Management
Dear Anonymous, Thank you for taking the time to leave us a review following your stay. We are pleased to see that you enjoyed your visit and we hope to be able to welcome you back again in the future. Kindest regards, Reception