As a family of four, we were looking to spend some quality time together during the school holidays, however didn't plan to fly overseas. Fortunately we don't live far from the Crown and decided to book our luxury getaway experience for a couple of days. Not only are the facilities perfect, but we enjoyed the relaxed atmosphere of the Atrium Buffet restaurant in the evening and were welcomed by the friendly staff throughout our stay. Whether we spoke with the concierge, guest room services or the pool kiosk / spa it was a pleasant experience around every corner. We were made to feel very welcome, which is not always the case when you have a young family and children are still learning their Ps and Qs.