Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from Devon, England

Ideally sited.

Posted 19-Mar-2016
Pros: Ideally sited for return journey to ferry at Santander
Cons: As dogs are welcome remove processionary caterpillar nests from fir trees in garden.
Location: On main road rout.
Room comfortable, clean and food excellent. Dogs not a problem
Comment from Hotel Management
20-Mar-2016 by Jorge. Community Manager., Hotel Management
Hello, Dave. Many thanks for your time and for your comments. We are glad to know that you enjoyed your stay at our hotel. We were already aware of the caterpillar nests and contacted the apropiated enterprise to get rid of them. They shall be coming one of these days. Thank you onace again. We hope to see you back again whenever you may need a hotel room in this area. Best Regards,
4 out of 5
by Eva from Svenshögen

Posted 25-Jan-2016 on Hotels
Dålig mat
Comment from Hotel Management
10-Feb-2016 by Front Desk Manager, Hotel Management
Hej, Eva. Tack så mycket för era kommentarer och för din tid. Vi beklagar att du inte gillar Hotell livsmedel. Vi hoppas att nästa gång du tycker om maten förbättras. Vi ses snart!
5 out of 5
by Patrick from Tours

Une étape impeccable

Posted 24-Jan-2016 on Hotels
Tout s'est passé de façon parfaite. Le personnel est d'une grande amabilité et à la réception, on parle un français impeccable. J'y séjournerai à nouveau si je repasse dans la région.
Comment from Hotel Management
10-Feb-2016 by Front Desk Manager, Hotel Management
Salut, Patrick. Merci beaucoup pour votre temps et de vos commentaires, et de se rappeler en particulier le personnel. Il est toujours bon de savoir que nos clients apprécient leur séjour avec nous. Nous espérons vous voir bientôt.
5 out of 5
by A verified traveller

Great place to break a journey

Posted 12-Jan-2016
Pros: Staff
Cons: No
Location: D/K
Excellent staff, who go that extra mile to make sure your stay is perfect.
Comment from Hotel Management
10-Feb-2016 by Guest Experience Manager, Hotel Management
Many thanks for your comments and for your time. We are glad to know that you enjoyed your stay at our hotel, but most specially that our staff did their job so right. See you soon!
3 out of 5
by Not Provided from Hailsham UK

Uncontrollable guests!

Posted 11-Nov-2015 on Hotels
I have been staying at this HOTEL on a regular basis since about 1997 and have been pleased with the service. On this occasion we were hoping to get an early night and an early start to continue our journey south o the Algarve. There was a large group of teenagers staying there who were making so much noise shouting ans screaming and running all over the hotel. At 0130, as we had no sleep we gave up and checked out to continue our journey
Comment from Hotel Management
19-Nov-2015 by Front Desk Manager, Hotel Management
Dear guest, We regret all the inconviniences you've had. Unfortunately we cannot control other people behaviour. Many thanks for spotting this. We will try to find out what happened and who was the responsible. Hopefully on your next stay everything will goback to normal.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 07-Oct-2015 on Hotels
4 out of 5
by Cédric

This traveller left a rating score only Posted 05-Oct-2015 on Hotels
4 out of 5
by MARTINE

This traveller left a rating score only Posted 23-Sep-2015 on Hotels
3 out of 5
by Rita from NRW

Super für die Durchreise

Posted 19-Sep-2015 on Hotels
Hotel liegt direkt an der Autobahn. Super für einen Aufenthalt bei Durchreise von Portugal nach Deutschland. Abend´s im Hotelbistro lecker Essen.
3 out of 5
by A verified traveller

Posted 30-Aug-2015 on Hotels
hotel grande, situado muy próximo a la nacional y autopista y a los yacimientos de Atapuerca, requiere una actualización de las habitaciones