Ratings based on 184 Verified Reviews

3.7 out of 5
84% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from vancouver

Good location

Posted 14-Sep-2017
Pros: Location
Cons: Just general updating of rooms and the bulding
Good location very close to the cathedral and museum. Front desk staff were very helpful and knowledgeable
5 out of 5
Recommended
for Everyone
by A verified traveller from boise idaho

Great location across street from cathedral entran

Posted 30-May-2017
Hotel is great. I was on the top floor in a non renovated dated room. Very clean. Very quiet. Great buffet breakfast. Very very good price on Expedia the night before.
2 out of 5
by A verified traveller

In a good location

Posted 26-May-2017
Pros: Rooms nice and breakfast was good
Cons: Service
Location: Close to tourist areas
Internet in room was terrible and virtually didn't exist Very warm 2 days and no A/C. Asked several times if it was being looked at... Answer was no Couldn't sleep as very hot
2 out of 5
by Stephen

Not a four star experience

Posted 21-Apr-2017 on Hotels
The condition of the hotel was so, so. The internet was awful. The front desk was of little help. I was charged twice for checkin. It was not handled quickly, or professional. I will not stay again. The breakfast was great
5 out of 5
by A verified traveller

Posted 29-Mar-2017 on Hotels
Lovely hotel, close to bus station and centre of town
4 out of 5
by A verified traveller

Excellent hotel for a mini break

Posted 12-Nov-2016 on Hotels
The hotel was easy to find(we arrived by car) excellent locationeasy walk to the cathedral etc. Lovely and clean city. Highly recommend a visit.
1 out of 5
by A verified traveller

Posted 27-Sep-2016 on Hotels
Not happy, didn't match description at all
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice and very close to cathedral

Posted 21-Sep-2016
The hotel was nice for my 2 day break from the Camino, it was very close to everything. A relatively comfortable! Not the comfiest bed, but this was minor given other satisfactions.
4 out of 5
Recommended
for Everyone
by A verified traveller from NC

Central location great price

Posted 17-Sep-2016
Aging elegance and a little shabby, this centrally located gem is delightful. Our room had a huge bath tub! Wonderful!
4 out of 5
by A verified traveller

One Niggt stay in Burgos

Posted 08-Sep-2016 on Hotels
Quiet hotel with very limited parking but has public parking nearby