Ratings based on 1,954 verified reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller from Nagpur

Posted 15 Nov 2019
Good location. Nice spacious room , staff was courtious and efficient. Value for money
Comment from Hotel Management
18 Nov 2019 by Islam, Hotel Management
Dear Valued Guest, Thank you so much for your review of our hotel. It was indeed a pleasure to have been of service to you. We look forward to welcoming you to our Golden Sands Hotel Apartment, your home in Dubai. Kind Regards, Islam Bekheet Director of Operations
4 out of 5
by a verified traveller

Posted 12 Nov 2019
Comment from Hotel Management
12 Nov 2019 by Islam, Hotel Management
Dear Valued Guest Thank you for choosing the Golden Sands Hotel Apartments and for giving us a positive rating. It was indeed a pleasure to have been of service to you. We hope that your experience will encourage you to return for another stay, and we look forward to welcoming you back again here at Golden Sands Hotel Apartments, your home in Dubai.  All the best, Islam Bekheet Director of Operations
4 out of 5
by a verified traveller

Posted 11 Nov 2019
Comment from Hotel Management
11 Nov 2019 by Islam, Hotel Management
Dear Valued Guest Thank you for choosing the Golden Sands Hotel Apartments and for giving us a positive rating. It was indeed a pleasure to have been of service to you. We hope that your experience will encourage you to return for another stay, and we look forward to welcoming you back again here at Golden Sands Hotel Apartments, your home in Dubai.  All the best, Islam Bekheet Director of Operations
5 out of 5
by a verified traveller

Posted 6 Nov 2019
My family of 6 have just returned from a fabulous 10 days in Dubai. We stayed in an extremely spacious 3 bedroom apartment (1 Queen and 2 twin rooms). There was a spacious lounge, dining room, galley kitchen with door to the balcony (not the greatest view but didn't matter to us), a shower room and two bathrooms (one en-suite) as well as a laundry room with washing machine and tumble dryer. The property is a 5 min walk from the nearest Metro station and a large supermarket and is close to plenty of shops and restaurants. The pool area is clean but as it is enclosed on all sides by the 7 storey building, it isn't in the sun all day. The best bits: the staff are wonderful and nothing is too much trouble. Salah, the lifeguard, gave us some great tips of things to do and Joshua, the concierge, organised four fabulous excursions. We went on the desert safari and on our way home, he called the driver to check we had had a good time. The apartment was very comfortable, beds were made every day and tea/coffee etc were replenished. Could be improved: the bathrooms and kitchen could do with being refreshed as they were a little tired. A table and chairs for the balcony would be a good addition. PLEASE NOTE: the check-in information on Expedia is wrong - you don't need to check-in at Golden Sands 3 as Golden Sands 10 has its own reception desk. We arranged our airport transfer to 3, then had to spend AED25 on two taxis to take us to 10.
Comment from Hotel Management
7 Nov 2019 by Islam, Hotel Management
Dear Valued Guest, Thank you so much for sharing your recent experience at the Golden Sands Hotel Apartment and highlighting what you enjoyed the most, as well as areas where we can do better. We would like to inform you that we are now under the upgrading of our facilities to be able to provide more comfort to our guests. We hope that we will have an opportunity to welcome you back to our hotel. Sincerely, Islam Bekheet Director of Operations
5 out of 5
by a verified traveller

Posted 2 Nov 2019
Very friendly staff. Good value for money. Very clean.
Comment from Hotel Management
3 Nov 2019 by Islam, Hotel Management
Dear Valued Guest, Thank you for choosing the Golden Sands Hotel Apartments and for giving us a positive rating. It was indeed a pleasure to have been of service to you. We hope that your experience will encourage you to return for another stay, and we look forward to welcoming you back again here at Golden Sands Hotel Apartments, your home in Dubai.  All the best, Islam Bekheet Director of Operations
5 out of 5
by a verified traveller

Posted 25 Oct 2019
We loved the hotel we have been going there for the last 12 years staff is good and polite
Comment from Hotel Management
28 Oct 2019 by Islam, Hotel Management
Dear Valued Guest, We are so pleased to know that your experience with us at Fairmont Waterfront was exceptional and truly memorable. Your praises for our guest rooms, staff, service are sincerely appreciated. We look forward to welcoming you back for a seamless, and another remarkable stay! All the best, Islam Bekheet Director of Operations
4 out of 5
by a verified traveller

Posted 18 Oct 2019
Good location close to Burjuman close to metro station close to a mosque
Comment from Hotel Management
20 Oct 2019 by Islam, Hotel Management
Dear Valued Guest Thank you for choosing the Golden Sands Hotel Apartments and for giving us a positive rating. It was indeed a pleasure to have been of service to you. We hope that your experience will encourage you to return for another stay, and we look forward to welcoming you back again here at Golden Sands Hotel Apartments, your home in Dubai.  All the best, Islam Bekheet Director of Operations
4 out of 5
by a verified traveller

Posted 4 Oct 2019
The attention provided by the staff was really good, very helpful and joyful. If we needed anything they would provide in short time. What was somehow lacking was tea spoons and towels. The latest was a problem since the first day and just the last day we got enough towels for everybody. They would send towels everytime we asked for, but the cleaning staff would take them the next day and wouldn't replenish them.
Comment from Hotel Management
6 Oct 2019 by Islam, Hotel Management
Dear Valued Guest, Thank you so much for sharing your recent experience at the Golden Sands Hotel Apartment and highlighting what you enjoyed the most, as well as areas where we can do better. However, we are glad that this particular situation did not take away from your overall experience. We hope that we will have an opportunity to welcome you back to our hotel. Warm Regards, Islam Bekheet Director of Operations
5 out of 5
by a verified traveller

Posted 1 Oct 2019
Staff really helpful and friendly. Nothing was to much trouble.
Comment from Hotel Management
2 Oct 2019 by Islam, Hotel Management
Dear Valued Guest, Thank you so much for your review of our hotel. It was indeed a pleasure to have been of service to you. We look forward to welcoming you to our Golden Sands Hotel Apartment, your home in Dubai. Kind Regards, Islam Bekheet Director of Operations
2 out of 5
by a verified traveller

Posted 14 Sep 2019
Comment from Hotel Management
15 Sep 2019 by Islam, Hotel Management
Dear Valued Guest, We thank you for taking the time to share your recent experience at our hotel where it seems that we did not meet your expectations. We apologize for the disappointing experience. We truly hope you will consider giving Golden Sands a second chance, to redeem your trust. Sincerely, Islam Bekheet Director of Operations