Ratings based on 25 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by Gregory from Maryland

Less than average

Posted 22-Feb-2016 on Hotels
I called ahead to confirm room reservations. The day manager was very nice and made arrangements for my family to have adjoining rooms. However, when we arrived, the night manager had given one of the rooms away and blamed the day manager for not making the correct adjustment in their system. There was snow/ice overnight, but no discernible effort was made to salt/clear the parking lot or sidewalks. Rear wheel drive vehicles had much difficulty making out of the lower parking area. The rooms were barely tolerable: bowl mattresses, cobwebs/dust collections on ceilings, and door latches that didn't function correctly. Certainly NOT quality from a Quality Inn.
5out of 5
by Connie from Frederica, DE

Great stay

Posted 28-Oct-2015 on Hotels
Great customer service. Comfortable clean room. My only complaint was the gravy at breakfast was a little thin. So great visit.
5out of 5
by Corliss B. R.

Awesome Game Day Weekend

Posted 14-Oct-2015 on Orbitz
The Customer Service was the BEST I'VE EVER EXPERIENCED. The Front Desk Manager, Kimberly is an amazingly KIND and Professional SWEETHEART. The bedding was AWESOME! The most, away from home, EXTREMELY COMFORTABLE nights sleep. The Breakfast was Delicious. If you're ever in Bulls Gap, Greenville or the surrounding areas do yourself a favor and spend your night, weekend or week with these AMAZING PEOPLE. Tell Kimberly I said hello
3out of 5
by A verified traveller from Virginia

old hotel, remodeled but still shows its age.

Posted 24-Sep-2015
Pros: Breakfast was very good. Staff was pleasant.
Location: Bulls Gap has no restaurants within 17 miles and not very good there. Lots of trucks at night using station right next door.
Bathroom had problems due to its age. Water sprinkerlers in room not set in wall very well.
5out of 5
by melissa

This traveller left a rating score only Posted 18-Mar-2015 on Hotels
4out of 5
by john m.

Great stay

Posted 15-Mar-2015 on Orbitz
Great breakfast bar ,backon,sausage, eggs,country gravey , biscuits,toast, coffee, milk, tea, did I mention bacon
3out of 5
by A verified traveller

Hotel ok bathroom could have been nicer.

Posted 30-Dec-2014 on Hotels
Countertop in bathroom was dirty. Ceiling in shower was peeling off. Bed was comfortable and micro fridge was nice.
4out of 5
by Patricia from Alabama

An okay hotel

Posted 17-Nov-2014 on Hotels
It was an older hotel but decent for an overnight stay. The breakfast area was pretty small and cramped and the selection wasn't great but overall it was okay. I would stay there again if i needed to.
5out of 5
by Sara from Johnstown, Pa

Happy travelers

Posted 28-Oct-2014 on Hotels
We were in town for the weekend for a family function. It was very clean and our room was in hood confition. The breakfast was minimally satisfying, but overall an excellent value. Would definitely stay there again
4out of 5
by Pat P. from Sterling, VA

Good Find

Posted 23-Oct-2014 on Hotels
This hotel was comfortable, convenient, and a fair value.