Ratings based on 9,299 Verified Reviews

4.1 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

The location of the is very good facing river.

Posted 21-Jul-2017
Pros: Besides the door the room was comfortable.
Cons: Able to lock the bathroom door.
Location: Easy access to 90 min boat ride and many other water rides.
The people at front desk were very welcome. There was a cigarette butt lying on the hallway for almost two days to my room that I did not expected for nonsmoking room. The bathroom door was not able to lock from inside. I wondered if all doors were designed that way. There was McDonald that I can get fast breakfast every morning.
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

Hotel between Riverside and Edgewater hotel.

Posted 21-Jul-2017
Second time staying at this hotel and I don't regret it. Check in was easy but low on staff at the front desk; there was a long line. The room were nice and clean; no matter what room you get, you have a nice view everywhere. House keepers were friendly and attentive. The new pool was great; great staff and great drinks. The gambling section was great as well, and the buffet had me coming for more. The down payment throw us off a bit, so it would be nice if the hotel would send an estimate of down payment before hand. Other than that, highly satisfied!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Kansas

Posted 21-Jul-2017
Clean and quiet but hallway and rooms had musty odor
4 out of 5
Recommended
for Everyone
by A verified traveller from Las Vegas, NV

Nice hotel :)

Posted 21-Jul-2017
We had a great stay. Housekeeping staff was very nice. Thank you. :)
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jul-2017
The river view room was comfortable and clean. The casino area was well lit. The only suggestion would be to have more black jack tables open in the casino.
1 out of 5
by A verified traveller

Aqaurius Hotel

Posted 20-Jul-2017
This is by far the worst experience ive ever had. Horrible parking for vehicles with boats. Manager was very rude with my concerns and refused to help. And our room had bed bugs! Definately would not refer any one to this hotel!!
2 out of 5
by A verified traveller from Prescott AZ

Front Desk Treated Us Horribly

Posted 19-Jul-2017
Pros: Self-contained - about everything we needed was within the hotel so we didn't have to go outside in the awful heat.
Cons: Front desk staff need customer service training.
Location: Across from a small outlet mall.
Front desk told us Expedia messed up our reservation. She refused to help in any way and only gave us a phone number for Expedia that was a tape that confirmed our reservation. Returned to the front desk and Gina also refused to help and pointed us to a WiFi spot to contact Expedia. Returned a 3rd time and told Gina if she couldn't help us we wanted to talk to someone who could. She refused. She eventually gave us what must surely be the worst room in the hotel - next to the elevator with a close-up view of the parking structure elevator tower. From our room we were able to call Expedia. They were very sympathetic and they got us the panoramic view room that we paid for. That room was fine and other staff were lovely but by then the trip was pretty much ruined.
3 out of 5
by A verified traveller

Hair on bathroom floor .

Posted 19-Jul-2017
Not clean hair on bathroom floor. No management response
3 out of 5
by A verified traveller from las vegas

Employees with attitude!!! Rednecks.......

Posted 18-Jul-2017
My first bad impression it started with the valet guys white arrogant people 80% of them , and then at the check in I had a redneck this guy it Looks like does not like internacional people rude and never gave me a nice welcome. Thats everybody that works for the casino chasing tips!!!!! Well its not vegas wath can you espect!!!!!!
3 out of 5
by A verified traveller

Bad over crowed

Posted 18-Jul-2017
Always waiting for elevator, the elevator was over crowded. The swimming pool to small and there was a lot of people my kids where not able to enjoy it.