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We arrived early before check-in time and requested if we could have an early check-in. It happens that the hotel had a room available and we checked in. On arrival, we were served welcome drinks at the reception (a nice touch). The staff (from the porter to the reception) were friendly and made ...
Everything is basic given the price level - room, comfort level, cleanliness, service. This is expected. Bring your own toothpaste and toothbrush. Only things unexpectedly better are the breakfast and the lady who serves breakfast. She is welcoming, helpful, polite and full of smiles. Guys in reception ...
The check in process were fast done by the frontline manager Santa. The bell boy carry our bag quick and fast.The technician repair our aircond even when it is in the middle of the night. Then security guard quickly get our uber car to come. Everyone being so efficient fast and do not expect anything ...
Overall enjoyed a wonderful stay, restaurants and shopping a step away, very convenient. Very comfortable bed, not a sound heard although hotel renovation is on-going, complimentary car-park during stay. Everything was fine except one thing, wi-fi doesn't work.
Exceptional and high standard hotel located in the heart of the city. Amazing staff and spotless rooms. Has very nice restaurants and located besides the Pavilion shopping mall and bustling cafes. Definitely visit the Mandarin Grill Bar with it's cigar and champagne room too.
good location is next to train station "plaza ..." and easy to find but room is fine. hotel provide all is needed.
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