It is a very grand hotel to stay in..
Rooms are big and nice.. prices are reasonable for such a size
Only down side is the location of the hotel. Although it is only 5 mins walk to Pavilion, it is thru some back alley which few might find uncomfortable and unsafe to walk in at night
Overall, it was a great weekend stay in a grand hotel.
Definitely going back there again.
Traveller from Singapore
Located downtown in the Golden Triangle business district, enjoy convenient access to upscale shopping, dining and …More
Stayed in July for 2 nights. My first time at JW Marriott in KL and it definitely won't be my last. From check in to check out the staff were so welcoming and friendly. Even in the lifts, staff would always acknowledge you, smile or have a friendly chat. I would like to commend two staff in particular - bellmen Ainuddin and Zaini. Both were very professional and genuinely helpful and friendly towards my Mum and I. We really appreciated this.
Room was lovely and spacious - just the shower handle was a bit tight and difficult to adjust.
The only thing I can think of that needs improving is probably the breakfast at Shook. It took a while to get someone's attention for tea/coffee or water and when asking staff questions they seemed to be in a rush.
Also the hotel is being refurbished so was a bit difficult to have a nap in the afternoon. However I was made aware of this upon check in so wasn't a shock when I heard the drilling noises.
These are just minor though and certainly wouldn't affect my decision to stay here again in the future.
Traveller from Perth, Australia
Located in Bukit Bintang, this luxury hotel is steps from Starhill Gallery and Pavilion Kuala Lumpur. Petronas Twin Towers …More
Overall, it was a good stay. Room was pleasant with basic amenities. There were slight problems with the lift regarding the hotel card i.e. card was not very sensitive. Breakfast was good, services were good. Would come again.
This hotel is in Kuala Lumpur, within one-half kilometer of Low Yat Plaza, Sungei Wang Plaza, and Times Square. The Petronas …More
good overall.....but Hotel charged extra money for just 2 hours pre check in which is not good & never faced anywhere this kind of rudness....I must say if you are check in @ 2pm then do check in @ 2 PM other wise they will charge you one full day extra ....so not recommnded for those who are going to check - in before 2 PM.
Located in Bukit Bintang, this hotel is within a 10-minute walk of Kottu Malai Pillayar Temple and Petaling Street. Jamek …More
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