I could not fault the Westin. Our room was large and well appointed and very clean. The staff were very friendly, attentive and courteous. The breakfast room catered for all food tastes and was of a very high quality. There was not a meal that I did not enjoy. I look forward to returning to the Westin.
Traveller from Australia
The Westin Kuala Lumpur is in the buzzing entertainment district known as the Golden Triangle. Guests can easily climb the …More
The food and staff were great. However the standard of cleanliness was a let down. The shower curtain was mouldy at the bottom seam, the bathtub could do with a good scrub and I don't think the walls around the sink or the door has ever been wiped down. It is a hotel in need of an upgrade as there were damaged power points that were hanging off the wall. I didnt mind that the place looks tired and dated. It's a shame really....with its history and location and a bit of renovation and cleaning staff retraining, this place can rival some of its 4.5 star neighbours.
Traveller from L
Located in Bukit Bintang, this hotel is within a 10-minute walk of Low Yat Plaza and Pavilion Kuala Lumpur. Petaling Street …More
We were pleased about this hotel. Good location, close to Jalan Ayor and other restaurants.
Room cleaniess: need to improve.
Facility: room size is good but facility is aged.
But overall we are satisfied with the hotel with a reasonalble price.
No room free wifi provied (2nd to10th floor). Bot having a wifi in the room was very inconvenient.
Traveller from Maryland, United States
Located in Bukit Bintang, this hotel is within a 15-minute walk of Jalan Alor and Pavilion Kuala Lumpur. Petronas Twin Towers …More
I took my wife and her mother to Kuala Lumpur for a surprise weekend break from Jakarta . I am British but my wife and her mother are Indonesian so we knew there would be no language problems as Indonesian and Malay are virtually identical languages..
I chose this hotel mainly on the location being a few minutes by taxi [taxi less than £3] from the railway station so with the express train from the airport the hotel is less than an hour from the airport.
I knew what to expect from this type of hotel and first impressions were better than expected as was the standard of English at check in, the foyer was clean and friendly with somebody permanently on the door to open it for you.
Whereas that may not be a big thing to some people being welcomed with a smile means a lot to some people.
We had rooms 209 and 210 which was quite adequate for our needs being reasonably equipped with wall mounted flat screen TV, refrigerator, hair dryer and the all important kettle, bottles of water, tea coffee etc, the hotel provides powdered milk but there is a 7/11 next door if you want the real stuff. There was only one cup in our room but we only needed one and I am sure another would have been provided if I asked.
Most importantly the room and bathroom were clean and the bed was comfortable and the vital air conditioning was excellent, we had 2 good nights sleep.
Breakfast was what I expected with the usual array of options my only criticism is that breakfast does not start until 07.00.
Traveller from UK
Located in Bukit Bintang, this hotel is within a 10-minute walk of Kottu Malai Pillayar Temple and Petaling Street. Jamek …More
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