Ratings based on 170 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from buffalo ny

Posted 27-Oct-2016
Cons: I got my wallet stolen out of my room
Did not like it the service but the over all hotel is ok
5out of 5
by A verified traveller from Toronto

Great hotel

Posted 26-Oct-2016
Our second time staying there was just as awesome as the first time. Staff was amazing, room was great, location is excellent and price was good. We Will stay here every time we are in the area.
4out of 5
by A verified traveller from Denver, Co

Great hotel, Great location

Posted 19-Oct-2016
Location: The hotel was close to the airport and my event.
I wish I could have stayed longer, but for the one night, it was a comfortable stay in a great room and helpful staff.
5out of 5
by A verified traveller from US

Very nice experience

Posted 19-Oct-2016
Pros: Location, easy access to thruways, Niagara Falls, SUNY at Buffalo, airport and Main Street
Cons: Lobby
Location: Walden Galleria Mall with Macy's, Lors n Taylor... and major restaurant chains such as PF Chang's, Panera Bread, Longhorn Steakhouse...
Excellent location, less than 3 miles to airport, easy access to major roads, next to Walden Galleria Mall, renevated room was comfortable n spacious, wi-fi, hot water, HVAC worked perfect.
3out of 5
by A verified traveller

Updated but still needs work.

Posted 18-Oct-2016
Pros: good staff
Cons: The bathrooms and towels need to be top of the line if you are going to upgrade and attract the right crowd to the hotel.
Location: good proximity to the mall and other restaurants and attractions
The rooms had been updated. The comfort of the beds were ok. The showers need to have better pressure. The hotel staff was good and accommodating. (Remote needed to be switched out) They handled a room full of older teens/young 20 yr olds well. When having to remove them from the premises for noise and smoking. And, cleaned the room immediately to get rid of the smell.
5out of 5
by A verified traveller from Winchester, Stati Uniti d'America

Fall Foliage Photography Trip

Posted 18-Oct-2016
Pros: The hotel itself was very nice and the staff is great.
Location: The Walden Galleria Mall sits just by the hotel. Niagara Falls is a 35 - 40 minute drive away, with downtown Buffalo being slightly closer.
The hotel staff were all friendly and helpful. I arrived at the hotel somewhat late on my first night, and in order to accommodate my request for a king size bed, Michelle had upgraded my room. The room was clean, comfortable, and had everything that I needed. The hotel's location was excellent as I was doing a lot of travelling within the area to Niagara Falls, the Fall Festival in Ellicottville, etc. It was easily accessible from I-90; and the hotel is surrounded with options for a quick meal. Check out was quick and simple. And again the staff was very friendly. I will definitely stay here again.
5out of 5
by A verified traveller from Ottawa, ON , Canada

Fantastic hotel with a great price

Posted 18-Oct-2016
Pros: Friendly staff. Pretty much everything.
Cons: Nothing
Location: Shopping ... lots of restaurants... 20 minute to Buffalo football stadium.
Checkin was fast and friendly. Room was very spacious..bed was comfortable with no lack of pillows. Very clean...plenty of towels and hot water to go around. Great water pressure. They have thought of everything with the room renos. Hotel sports bar Twigs was a great and convenient place to eat dinner. Large mall right behind hotel. Couldn't ask for better. Didn't find anything wrong, out stay was top notch.
5out of 5
by A verified traveller from Virginia

frequent customer

Posted 15-Oct-2016
Pros: Updated rooms, convenience of travel, workout equipment new and in good shape
Cons: n/a
Location: lots of things, near the falls, the newly developed waterfront, shopping etc.
Overall another nice stay, I stay at this hotel just about every time I come to Buffalo (2-3 times/year). It is very convenient as it is right next to the thruway, also close to the airport. Great workout room and nice pool. Rooms have been updated the past couple years and it is very comfortable. Will stay there again next time I am back in the area.
4out of 5
by A verified traveller

Great location

Posted 13-Oct-2016
Location: It is close to the airport and places to eat.
The rooms are good and recently renovated; very clean.
5out of 5
by A verified traveller from long island new york

Great hotel we loved the stay great

Posted 11-Oct-2016
Location: Great location right off of I 90 both ways amazing location.
We loved this hotel great price great location staff was amazing I would give this hotel five stars they thought of everything to make you feel at home !