Ratings based on 147 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from langhorne,pa

Buffalo,family visit

Posted 28-Aug-2016
Pros: Quiet rooms with comfortable beds!
Cons: Free coffee in lobby for quests ! With lots of hotels offering breakfast feel your quests should be able to get coffee or hot water for tea in lobby
Location: Near buffalo and not far from niagrara falls
Comfortable beds and pillows for a good night sleep! Quiet rooms!
5out of 5
by Becca

Posted 24-May-2016 on Hotels
Second time Ive stayed. Great hotel with a great staff
4out of 5
by Floria from ny

Posted 04-May-2016 on Hotels
One night stay for a trip NY to Georgia
4out of 5
by A verified traveller

Nice experience

Posted 02-May-2016 on Hotels
We stayed in this hotel for a night on weekend. Price was very reasonable and the room was in very good condition. Service was good, and new experience living in the first floor (which has a side door connecting to the parking lot). Will stay here again when we have chance.
4out of 5
by A verified traveller from cincinnati, ohio

Convenient hotel half an hour from Niagara Falls

Posted 02-May-2016
Nice facility. Very friendly and courteous staff. Rooms were good. Convenient location to Niagara Falls.
5out of 5
by Geraldine

Posted 01-May-2016 on Hotels
Nice rooms, comfortable. Wish it had free breakfast
4out of 5
by A verified traveller from Nazareth PA

One night stay!

Posted 25-Apr-2016
Pros: Everything!
Cons: Not sure that I could?
Location: University of Buffalo is nearby with many locations to shop. Niagra Falls in close by and a beautiful place to visit!
My wife and I stayed overnight in Buffalo. This place is a great place to stay. Very clean, friendly staff and helpful with directions! Would recommend this to anyone!
1out of 5
by A verified traveller from Brantford, ON

One thing can ruin a stay.....

Posted 24-Apr-2016
Pros: Rooms outside of the bathroom are spacious. It was very quiet, despite the nearby freeway.
Cons: Service level is terrible in their restaurant area.
Location: Walden Galleria is about 5 miles down the highway. Airport is close. Plenty of shopping everywhere. University is nearby
Overall a decent stay. Front check in staff were great, room was nice enough, the bathrooms are weirdly small considering the generous overall size of the room. You have to straddle the toilet to use the sink. It was really strange they decided to go with the layout they did. My major quibble is the service my wife got at the coffee bar downstairs. Walk up to order a coffee at 10:55am... Get ignored by the staff for 2-3 minutes while we stand there waiting for them to clean. They finally come to the counter at 10:58 and inform us "we close at 11am for coffee service". I check my phone again... Yup it's before 11. My point is this... If you're open till 11am, stay open. Don't make people stand and wait by not servicing them, then claim you're closed. Secondly, why would a hotel stop coffee service at 11am when it has a 12pm check out time? That's just dumb, especially on a Saturday morning. It's a cup of coffee, not a 4 course steak dinner I'm asking for. Because of this poor customer service, we will not be returning to this hotel.
5out of 5
by A verified traveller from Toronto

Very clean Hotel rooms

Posted 18-Apr-2016
Cons: shampoo and conditioner bottles don't look too professional or appealing and very small.
Location: Very close to all the shops and restaurants in Amherst
Very clean hotel rooms good layout for the king room. Convenient location next to highway. Hotel has a bar open in the evenings and you can also order food. Excellent experience.
5out of 5
by A verified traveller

Very inviting decor.

Posted 19-Mar-2016
I found the atmosphere of the facility to be comforting and elegant. The service was excellent also. It is a very convenient location. The restaurant food was good also