One thing can ruin a stay.....
Overall a decent stay. Front check in staff were great, room was nice enough, the bathrooms are weirdly small considering the generous overall size of the room. You have to straddle the toilet to use the sink. It was really strange they decided to go with the layout they did.
My major quibble is the service my wife got at the coffee bar downstairs. Walk up to order a coffee at 10:55am... Get ignored by the staff for 2-3 minutes while we stand there waiting for them to clean. They finally come to the counter at 10:58 and inform us "we close at 11am for coffee service". I check my phone again... Yup it's before 11.
My point is this... If you're open till 11am, stay open. Don't make people stand and wait by not servicing them, then claim you're closed. Secondly, why would a hotel stop coffee service at 11am when it has a 12pm check out time? That's just dumb, especially on a Saturday morning. It's a cup of coffee, not a 4 course steak dinner I'm asking for.
Because of this poor customer service, we will not be returning to this hotel.