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Reviews of San Telmo Flats

3 out of 5
San Telmo Flats
Piedras 990, Buenos Aires, Capital Federal

Reviews

6.8
Rating 10 - Excellent. 20 out of 109 reviews" "
Rating 8 - Good. 29 out of 109 reviews" "
Rating 6 - Okay. 41 out of 109 reviews" "
Rating 4 - Poor. 12 out of 109 reviews" "
Rating 2 - Terrible. 7 out of 109 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Neel, Chile

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioning was on full all the time and there was no way of turning it down, the patio doors didnt close as the air conditioning has a pipe whoch sticks through it so all you hear is the cars all night and it rained very badly and the rain basically flooded the room because of this. The bathroom was terrible too. The sink was cracked and leaked constantly , the bath had mould and rot all over it, the shower was a rainfall shower but only 2 drops came out of it so we had to wash using a cup and use the tap. Overall it was a terrible place who claims it is part of ramada but is worse than most hostels. Avoid at all costs.
Stayed 3 nights in Mar 2020

6/10 Okay

Paris, Guatemala

Travelled with family
I like the location, the room size, the view. I don’t like bad odors from guests smoking inside, and the cleaning conditions of the bathroom, specially the shower.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
San Telmo Flats ticked all the boxes...great sized room, excellent air conditioning (necessary!) & a location with easy access to the sights of Buenos Aires. Breakfast was a little disappointing, but being served in your room was great! Staff all very friendly, assisted with taxi to airport etc.

6/10 Okay

Elizabeth, Salt Lake City

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A Bit Run Down
This place is in a residential neighborhood. It is a bit run down and the bathrooms (at least the one in my room) was teeny tiny even just for one person. I think if you can afford to pay $10 more a night you can find something a bit nicer and in a better location of the city. The two gentlemen that worked during the day were very nice and helpful, the one at night seemed kind of grumpy, but customer service in Argentina is a hit or miss.

8/10 Good

Aussies, Sydney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cute little hotel. They booked us into a wrong room the first night and that room was terrible. They made us move to another room the next day which was a much nicer room.

4/10 Poor

mc, melbourbe australia

Disliked: Staff & service, property conditions & facilities, room comfort
Not so great...
Staff (actually a security member manning the door) were not helpful and unfortunately if you do not speak fluent Spanish, you won't be able to communicate. There was absolutely no water pressure and it was luke warm at best with only the hot tap turned on full strength, and there was no lighting in the room only 1 lamp. However for location the flats are 3 blocks from Plaza Dorrego, and a 25mins brisk walk to Plaza De Mayo. Would not stay there again.

6/10 Okay

Edward, Haifa, Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Like a car without wheels.
It could have been satisfactory but wasn't. The light in the room and in the bathroom is inexistant, as the light bulbs are veeeeery weak and are less effective than candles. In fact, we couldn't see ourselves in the bathroom after nightfall. Secondly, the "kitchenette" is a sink, 2 glasses, 2 coffee cups, a microwave and a toaster: no kitchenware to prepare a meal, no spoon, fork, knife, plate or any other real life kitchen facility. The "free tea and coffee": one need to get down to the entrance lobby to poor himself a tea or coffee.

6/10 Okay

Raoul, New York, NY

Liked: Cleanliness
Disappointing Room but Great Location
First of all this is not really a hotel. It's more of an apartment/hotel. It doesn't really have a front desk. The lobby is messy, the rooms are small and badly designed. The desk is too high for the chair, the bathroom too small, and the room is too dark even to read a book at night. My room had a small balcony, which was nice. However, even though it is a new building, it feels a little shoddy and badly built. However, it is a great neighborhood, within a 10 minute walk to Plaza Dorrego. It was great to book this hotel on a weekend during the famous San Telmo Antique Market. Also, the price was good but beware. The photos look great, but I was disappointed with this hotel.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Close to the great San Telmo.
Telephone didn't work, and nobody cares. Bathroom was ok, but has functionality issues. This hotel expend to much water. But the location is the best if you like this kind of neighborhood.

8/10 Good

Kev, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the promotional price
Hotel was clean, well located and excellently priced. The concierge was extremely helpful as well and recommended a great restaurant. We'll definitely stay here again if given the opportunity.

6/10 Okay

Diego, Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San telmo flats
Great good localitation, is a good option..........................................

4/10 Poor

Helen 'nDon, Ireland

Disliked: Staff & service
Good Location
After 6months of travel we found this the coldest of receptions. We were exhausted after a 20 hour bus journey, arriving very early. We were told in sign language we could not check in to our room until 3pm, some 7.5 hours away. We were not even offered a cup of anything, and we had not a clue where to go so early. We tottered out on the street and found somewhere eventually to get a coffee. After walking around for a while we came back and took up residence in 2 chairs in the hallway. No effort was made to accommodate us until 2pm. Room was tiny,wardrobe doors falling off,safe did not work. Had to ask cleaning lady to give us a clean quilt cover. You have to ring down for your breakfast to be brought. A struggle every morning with language difficulty, even after 7 nights. Cheap and location is good. Woul not return.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse hotel, bad service and pee on toilet
This hotel is a joke and I they haven't closed because God exists. First, Alessandro from the front desk was very rude and not helpful at all. Then, when we got to the room, it was very dirty in the kitchen area and the toilet had pee stains on it. Second, the internet never worked, and the front desk kept saying they were working on that. We went for a walk for about four more hours and when we came back, we asked and they still didn't have internet. They said maybe tomorrow the technician will fix it. We decided to cancel our stay, talked to Alessandro about all the complain and he agreed to accept the cancellation and to give a full refund. This happened on March 19th. Today, March 26th we checked and we haven't received any refunds yet. We called expedia and when they talked to Alessandro, he said there was still no internet, so he couldn't issue a refund.... ONE WEEK, and still no internet? Something is shifty I would not recommend this hotel to anyone...also, when you try to book, it always says "2 rooms left with this price", just to push you, but the truth is that they have plenty of empty rooms and then, on the day of your booking, the price goes down because they did not have enough reservation, and they wouldn't adjust the price for you, this is what happened to me. BEWARE!

8/10 Good

Lindsay, Johannesburg

Liked: Staff & service, property conditions & facilities, room comfort
great location
staff was very helpful. prompt breakfast service. neighbourhood really beautiful, a lot of attractions within walking distances

10/10 Excellent

Sebastian, Ecuador

Liked: Cleanliness, property conditions & facilities, room comfort
Great place in San Telmo
Not exactly a hotel. More like an apart-hotel. Great value. In the heart of San Telmo.

6/10 Okay

c, singapore

Liked: Staff & service
Cross between hotel room and service apartment
First stop in South America so I don't have a reference point. Stayed 4 nights and got an upgrade to a bigger room. This place is a cross between a hotel room and a service apartment as it is a room with a kettle and microwave and beds are made but sheets are not changed. Generally room and bathroom are clean except for the bathroom door due to proximity of the door to the toilet bowl... you get the picture. Service staff are exceptional eventhough there is maximum 2 staff at any one time, receptionist and housekeeper. I don't speak Spanish and they were always very helpful.

6/10 Okay

Lauren, USA

Liked: Staff & service
The workers were nice and helpful but that doesn't quite make up for everything else. The wifi was very spotty, breakfast was croissants everyday, and locations wise San Telmo is removed from the areas where there are more notable bars and boliches. Overall it was okay.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Minute and Wonderful
Booked this hotel very last minute after missing a flight.. Very surprised at the comfort and convenience of San Telmo Flats. Breakfast delivered to the room, free goodies in the mini bar comfortable beds, allowed a late check out. I am very satisfied with this hotel and would definitely stay here again!!

2/10 Terrible

Veronica

Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El establecimiento siempre esta limpio y con presencia de personal en la entrada, deberían mejorar en el cambio de toallas en las habitaciones.
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Muy buena atención, limpio y las camas cómodas, la ubicación exelente
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness
Poco mantenimiento, el servicio de atencion muy bueno para las pocas herraminetas con que cuanta el personal.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decepção
Tinha uma reserva de um quarto quádruplo com 2 camas queen, o espaço do quarto é ótimo, tem um mini cozinha, só que a prateleira que havia em cima da pina estava caindo, chamamos o rapaz da recepção para ver, ele disse é só não usar a prateleira. A torneira da cozinha enorme, quase maior que o vão da pia, estava frouxa, também mostramos para o funcionário, ele não falou nada. Iluminação tanto do quarto, quanto do banheiro deixam MUITO a desejar. Ao entrar no banheiro você dá de cara com a pia, a porta abre e bate no vaso sanitário, para acessar o vaso você precisa passar de lado no espaço que sobrou entre a pia e a porta, depois de contorcer para fechar a porta e acessar o vaso sanitário. Acho muito anti higiênico banheira que é box também, mas até tudo bem não ia usar a banheira mesmo, porém o rejunte da banheira estava com lodo muito mal limpo. De 4 diárias ficamos 3 dias sem acesso a internet nos quartos, quando perguntamos os funcionários não sabiam responder o que houve. Só havia internet na recepção. Os funcionários muito mal capacitados. Teve um dia que não limparam nosso quarto. Enfim, não recomendo e não volto.
Stayed 4 nights in Apr 2018

8/10 Good

FABIO

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Fábio & Ana Paula
Atendentes educados e muito atenciosos café da manhã ... fraco e sem variedade Iluminação ... péssima Internet ... ruim

8/10 Good

LUIZ FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

kadjou, Barcelona

Liked: Cleanliness, property conditions & facilities, room comfort
Séjour très court. Lit et chambre très confortable, mais personnel un peu particulier.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación.
Todo perfecto, excelente. Volvería sin dudarlo. La habitación es muy cómoda, el personal muy atento y bien dispuesto. El lugar está buenísimo!
Stayed 1 night in Mar 2018

10/10 Excellent

abiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2018

6/10 Okay

Patricia

Disliked: Cleanliness, property conditions & facilities
Impersonal
Los colores que muestra la foto no los vi, todo muy frìo e impersonal. Le falta un poquito de mantenimiento. Y lo peor es el desayuno, que lo traen a la habitaciòn, pero sobre servilletas, no sobre platos, que tampoco hay en la cocinita, donde faltan cucharas y vasos. Una làstima porque està bien ubicado.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo cerca del centro
Nos recibieron muy calidamente, y fueron muy respetuosos, las chicas de la limpieza unas divinas
Stayed 2 nights in Feb 2018

6/10 Okay

Rubens Luiz

Disliked: Cleanliness, staff & service
O hotel possui pontos bons e ruins. Pontos bons: - é grande - tem varanda - possui um banheiro razoável - fica perto de mercados Pontos negativos: - muito mal iluminado - serviço deixa a desejar - o quarto fica muito abafado com facilidade, provavelmente por causa material de construção - o café da manhã não é bom
Stayed 16 nights in Jan 2018

6/10 Okay

Nehuen, Santiago

Liked: Cleanliness, staff & service, room comfort
Muy buena ubicación, personal muy atento
El hotel en general se encuentra en una muy buena ubicación , cercano a los puntos más turísticos de San Telmo. El personal que apoya tu estadía es bastante atento, lo que facilita muchas cosas para las personas que no conocemos a profundidad la ciudad de Buenos Aires. Deberían mejorar la accesibilidad de los enchufes , con sistemas más universales, ya que estuve con mi celular descargado durante toda mi estadía porque no tenía ningún lugar donde poder hacer una carga. Salvo por este inconveniente, puedo calificar mi estadía como bastante agradable.
Stayed 2 nights in Jan 2018

4/10 Poor

Gustavo

Disliked: Staff & service
Stayed 8 nights in Jan 2018

6/10 Okay

RODRIGO

Apenas custo beneficio
O nosso check in foi desastroso. Ao chegar no hotel, fomos direcionados para um quarto que estava desarrumado.Posteirormente, no novo quarto, o frigobar não estava funcionando e tivemos que mudar novamente de quarto, que foi onde ficamos por 4 dias. Pontos negativos: Iluminação muito fraca, quarto com paredes sujas, talheres e copos que eram trocados diariamente estavam sujos, toalhas não eram trocadas com frequência, café da manhã bem simples Pontos positivo: ar condicionado muito bom, camas largas e confortáveis, sem carpete, boa localização. Foi bom pelo custo, mas não sei se voltaria a ficar lá.
Stayed 4 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Yleisilme kiva ja palvelu oli hyvää. Huoneessa kuitenkin likaiset lattiat ja keittiötarvikkeet ja astiat olivat puutteellisia.
Stayed 4 nights in Dec 2017

6/10 Okay

Mirta, Rosario

Disliked: Property conditions & facilities
Hotel normal recomendado sólo para un día
La atención en el check in fue buena, el empleado muy amable y nos facilitó el tema de la cochera, dado que no estaba incluida, y nos brindó una habitación superior por el mismo precio. La habitación normal pero con mucho olor a cigarrillo (no recuerdo si el establecimiento decía apto para fumadores) sobretodo por el tiraje del baño (que no tenía extractor). El depósito del baño se trababa y quedaba perdiendo, la primera vez solicitamos que la reparen y lo hicieron rápido, pero después pasó otras veces y pudimos solucionarlo nosotros. El desayuno es seco (no continental como figura en la descripción) y es en la habitación porque no cuentan con desayunador.
Stayed 1 night in Nov 2017

8/10 Good

Daniele

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2017

6/10 Okay

Raphael

Disliked: Property conditions & facilities, room comfort
It is not what seems to be
THe hotel and photos seems to be better than really is. The bedroom was with the walls dirty and the bathroom was small and awful. The breakfast you have to ask by telephone. My telephone was not working and I asked for change the device without success. The breakfast was not good, I spent four days and I had taken breakfast out of hotel.
Stayed 5 nights in Oct 2017

4/10 Poor

Leandro

Disliked: Cleanliness, staff & service, property conditions & facilities
Não vale a pena
Quarto com cheiro de mofo, internet oscilando, péssimo café da manhã, chuveiro que não funciona. De bom só o atendimento dos recepcionistas
Stayed 4 nights in Jul 2017

6/10 Okay

Leonardo Andrés

Disliked: Property conditions & facilities
La atención de los empleados, se ve opaca por las prestaciones del Hotel. Al menos la habitación que me tocó 1C, no le funcionaba la calefacción y las canillas no cerraban. Me hicieron un descuento por estos detalles, pero....el frío con el descuento no se fué y la regulación de la temperatura del agua para bañarse, al no cerrar bien....tampoco. No creo que regrese.

8/10 Good

Marcos

Liked: Cleanliness

4/10 Poor

Laurent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contrairement au nom de l'hôtel, il ne s'agit pas d'appartements/studios avec coin kitchenette. Très basique, à la limite du bon état (problèmes quotidiens avec la chasse journée, à un moment donné, plus une seule ampoule fonctionnant dans la chambre etc...). Juste un petit évier avec un micro-ondes, sans vaisselle quelque ce soit, l'objectif étant que vous vous prépariez seul votre petit-déjeuner à partir des poudres diverses qui vont sont délivrées tous les matins dans votre chambre...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Property conditions & facilities

4/10 Poor

Desdemona, España

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Qué desastre!
Al llegar nos asignaron una habitación muy pequeña, interior, solo cabía una mesita de noche, y con un armario de unos 30 cm. de ancho. Protestamos porque no correspondía a la foto que muestran en Internet y después de mucho rogar nos dijo que aunque pagábamos por una standard nos ponía una de ejecutivo, dado que íbamos a estar un mes. Esa sí era la foto que habíamos visto, amplia, con balcón, el armario más grande, un sofá y un sillón y una cama de matrimonio amplísima. Pero el colchón era de muelles y en un lado había un muelle suelto que nos arañaba la pierna al subir y bajar de la cama. Había 4 lamparitas, de las cuales 3 tenían la bombilla fundida, pedimos bombillas varias veces pero al final las compramos porque de noche aquello parecía un velatorio. Al bajar a desayunar el primer día nos dijeron que no había comedor, que lo servían en las habitaciones, lo pedimos y fue una sorpresa tan desagradable que el resto de los días salíamos a desayunar fuera (100 pesos argentinos diarios). Un día no nos pusieron papel higiénico y al pedirlo nos dijeron que no se lo habían traído, lo trajeron al día siguiente... Cuando llevábamos 13 días pregunté cuando nos cambiarían las sábanas, no había sábanas de nuestro tamaño de cama, tardaron dos días en llegar. Además el recepcionista encargado escuchaba mucho pero resolvía poco. Cada mediodía subían comidas a las demás habitaciones y resultó que era para enfermos de las provincias con tratamiento largo que eran de una Obra Social.

6/10 Okay

Verified traveller

Liked: Cleanliness

10/10 Excellent

Antonio N, Diamante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bueno
muy bien

8/10 Good

Adélia, Juiz de Fora

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Bom!
Hotel Bom com estilo apart Hotel (cozinha inclusa com frigobar, microondas e utensílios) quarto bem espaçoso, boa localização não muito longe do centro. Funcionários educados. Serviço de quarto razoável.