Ratings based on 560 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Colorado

Centrally located hotel

Posted 20-Feb-2017
It is a very nice, centrally located hotel. The staff at the front desk is very helpful and speak good English. The room was modern with good lighting and a very comfortable bed. Rooms are arranged around an inner court yard which gives an more open feeling. Breakfast buffet was good.
Comment from Hotel Management
23-Feb-2017 by Juan Cruz Aguirre, Hotel Management
Dear Mrs. Erika, thank you for having left feedback about the hotel. Your comment is very important because it helps us to continue improving the quality of our services. We hope to see you again on your next visit to the city. Sincerely, Juan Cruz Aguirre , Front Desk
1out of 5
by A verified traveller from jose

Not a 4 star hotel, looks like a motel

Posted 18-Feb-2017
This place does not deserves to be a VIP on Expedia, this is not a 4 star hotel. Looks like a dirty motel. The shower was broken, there were fongus on the walls, the lamps were completely dirty broken and full of mosquitoes. The door didn't close properly. The staff not helpful at all, I asked for the sauna and they never turn it on and when I complained because of the room they just said sorry. It seems it is not the first time. I attach pictures of the room and I will complain directly to Expedia
4out of 5
Recommended
for Everyone
by A verified traveller from la, ca

Beautiful Hotel

Posted 28-Jan-2017
The A/C barely works in the room, had to leave my door open to get some cold air. The fridge didnt get cold at all. The wifi barely worked inside the room, I had to sit in a chair at the door or go out the door to connect. It had 2 jacuzzis that were pretty filthy, not sure when they cleaned last. The breakfast was meh, mostly carbs not much of a selection. My room was chic & roomy, the lobby was sexy & modern. Other than that it was centrally located & walkable. For the price, I would stay again
Comment from Hotel Management
02-Feb-2017 by Juan Cruz Aguirre, Hotel Management
Dear Mr. Andy, Thank you for having left feedback about the hotel. Your comment is very important because it helps us to continue improving the quality of our services. We hope to see you again on your next visit to the city. Sincerely, Juan Cruz Aguirre , Front Desk.
5out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Nice hotel, great location

Posted 19-Dec-2016
Very nice hotel, staff were friendly, amenities were modern and clean. I highly recommend this hotel and would stay there again.
Comment from Hotel Management
24-Dec-2016 by Juan Cruz Aguirre, Hotel Management
Dear Mrs. Jenny , thank you for having left feedback about the hotel. Your comment is very important because it helps us to continue improving the quality of our services. We hope to see you again on your next visit to the city. Sincerely, Juan Cruz Aguirre , Front Desk.
4out of 5
by A verified traveller

Convienent location to walk BA

Posted 08-Dec-2016 on Hotels
Hotel is a couple of blocks off from the Natoinal Congress and major tourist spots..
Comment from Hotel Management
13-Dec-2016 by General Manager, Hotel Management
Dear Mr/Mrs., Thank you for having left feedback about the hotel. Your opinion is very important because it helps us to continue improving the quality of our services. We hope to see you again on your next visit to the city. Sincerely, Juan Cruz Aguirre , Front Desk.
4out of 5
by A verified traveller from west chester

Not a very enticing neighborhood

Posted 26-Nov-2016
Location: Close to Avnida 9 de Julio, few blocks from the Congress, Casa Rosada
The magazines in the lobby are from 2004, room wasn't cleaned or beds made the first day, I had to call front desk. Again there are much better places to stay for similar price. Stepping out of the hotel in the Calle Talcahuano are homeless sleeping on the sidewalk, even we saw a family with 2 little kids.
5out of 5
by A verified traveller

BsAs

Posted 28-Oct-2016 on Hotels
Everything great
Comment from Hotel Management
30-Oct-2016 by General Manager, Hotel Management
Dear Mr./Mrs., thank you for having left feedback about the hotel. Your comment is very important to us. We hope to see you again on your next visit to the city. Sincerely, Juan Cruz Aguirre , Front Desk.
4out of 5
Recommended
for Everyone
by A verified traveller

Very good price / quality ratio

Posted 13-Sep-2016
excellent staff , modern facilites , good location and Very quiet
Comment from Hotel Management
15-Sep-2016 by Juan Cruz Aguirre, Hotel Management
Dear Mr., thank you for having left feedback about the hotel. Each comment is very important because it helps us to continue improving the quality of our services. We hope to see you again on your next visit to the city. Sincerely, Juan Cruz Aguirre , Front Desk.
5out of 5
by Lorena from Entre Rios , Argentina

Posted 26-Aug-2016 on Hotels
Easy access to all the main points of interests in downtown Buenos Aires. It's a boutique Hotel with a nice decoration .Great attention , always willing to help if its needed . Comfortable beds , quiet room at the 9th floor . It was a nice stay , I would came back in the future.
Comment from Hotel Management
28-Aug-2016 by General Manager, Hotel Management
Dear Mr., Thank you for sharing your opinion about the Hotel. Our main goal is to exceed the expectations of our guests. We are going to take your comments into account so that we can improve our Wi.Fi service. Best Regards, Juan Cruz Aguirre Front Desk
4out of 5
by Karen from Bristol, UK

Great stay

Posted 28-Jun-2016 on Hotels
Good hotel - best in the area. Chic and boutique. Helpful reception. Neighbourhood ok - good for exploring the old parts and close to metro and buses
Comment from Hotel Management
07-Jul-2016 by Lennox Staff Buenos Aires, Hotel Management
Dear Mrs. Karen, Thank you for sharing your opinion about Lennox Hotels. Our main goal is to exceed the expectations of our guests. Best Regards, Juan Cruz Aguirre Front Desk