Indoor pool
Check availability

Reviews of Flaat Basavilbaso

3.5 out of 5
Flaat Basavilbaso
Basavilbaso 1350, Buenos Aires, Capital Federal

Reviews

8.0

Very good

Rating 10 - Excellent. 36 out of 88 reviews" "
Rating 8 - Good. 33 out of 88 reviews" "
Rating 6 - Okay. 9 out of 88 reviews" "
Rating 4 - Poor. 5 out of 88 reviews" "
Rating 2 - Terrible. 5 out of 88 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Nancy

Liked: Cleanliness
well located; outdated but not a boring hotel room
Staff were friendly. Pool was excellent. Internet was so-so at best. Office open on inconvenient hours only. Location is excellent. Clean and spacious.
Stayed 7 nights in Oct 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Going downhill...
I have stayed at this location many times over the years. It has also changed ownership many times over these years. It has never been fancy but always fit my needs. This stay was quite poor. Lights with failed bulbs, ceiling light fixtures falling apart, dirty kitchen table (hardened "goo" on the table), dirty floor, shower with very low water pressure. Received a letter that informed cleaning would be a day delayed - it never happened at all.
Stayed 6 nights in Oct 2017

6/10 Okay

Leonel

Liked: Room comfort
I had a great experience, the hotel could use a bit more maintenance on the room.
Response from General Manager on 23 Aug 2016
Dear Leonel, Thank you very much for your comments. We hope to see you soon. Best Regards, Vanina Sforza

10/10 Excellent

Elise, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Luxury apartment in BA
We were so thrilled to be staying in an apartment! The kitchen was great, could do with a few more condiments and plates. Salt and sugar maybe could be provided. The beds were so comfortable and the room stayed extremely dark which was great for sleeping! Wifi was excellent.
Response from General Manager on 23 Aug 2016
Dear Elise, We are glad to know that you have enjoyed your stay with us. We look forward to welcoming you in the near future. Sincerely, Vanina Sforza

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mark, United States

Liked: Room comfort
Relatively quiet location and spacious rooms
I have stayed at this location on many occasions over the past 4 or 5 years. Mostly for three reasons: 1) It's proximity to the main transit station Retiro (train station) - it's a short walk to this station. 2) Depending upon the room location, it is mostly quiet, as compared to other locations in Barrios Centro and Micro Centro. At many other locations, traffic/street noise will "invade" the room... 3) Dedicated Wi-Fi in each room (essential for me, for my work). No shared Wi-Fi like in a hotel... This is not a regular hotel, per say - it is what I call an "Aparthotel". There is no room service, no on premise restaurant or business services, and room cleaning is only once a week. If one takes a room at this location, one has to be prepared to go to the neighborhood grocery and/or Kiosks to obtain water/soda, coffee (to make in the room), snacks, etc. There is a kitchen to make food too - but I personally use restaurants. No laundry service, per say but there are washer and dryers available in the building - one needs to purchase tokens, from the Portero, to use these machines. Rooms are cleaned once a week, not daily like a regular hotel. Staff consists of one person in an office on the top floor, which is open in the mornings. If one has extremely limited Spanish language skills (or none), and/or no real experience in Buenos Aires then I would recommend staying at a regular hotel. Otherwise this is a very good place with good rates.

6/10 Okay

Nadia, NY

Liked: Cleanliness
Disliked: Staff & service
Fooled me once... But not twice!!
The security guard was extremely rude the WHOLE 5 days we were there!! The room had poor internet connection and. There was no safety deposit as it says in Expedia!! The room had the air conditioning unit was leaking a rainfall!! When we told the administration about it they did not want to move us to another room to accommodate our needs!! I was very upset!! After they saw my face they moved us!!

8/10 Good

Joseph, San Diego, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Retiro
It was a nice stay. Wifi was very good. Room was clean and pretty comfortable. It's close to shopping and transportation as well.

6/10 Okay

Randy, Washington DC

Liked: Room comfort
Disliked: Staff & service
Eh, it's ok. An apartment NOT hotel
This was an ok place to stay. It's not a hotel but a short-term apartment rental. There is not service staff besides for a guard at the door. Having privacy was nice but also isolating.

6/10 Okay

Verified traveller

Good fitness room.Good security and housekeeping
overall quite nice,but no on spoke English,and management ignore problems.However I will be staying there again.

10/10 Excellent

John, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
large suites .excellent fitness room, great!!
needs new mattress for rooms ,otherwise fantastic...

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and in a great location
The hotel is well maintained and the location is perfect for exploring B.A. The pool is a lap pool that's approximately 3 feet deep uniformly. I went for a swim anyway but you can't dive into it. The staff are friendly and helpful and there's a security guy on the door 24/7.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get away
Alberto was outstanding!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for the price
Alberto the bellman was outstanding and very helpful. There was a little mold around the tub and the flooring was coming loose by the sink. Other than that it was a delightful stay.

4/10 Poor

Juan, Raleigh, NC

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location - Poor service. Very poor service!
I travel a fair amount for business and I am used to staying at "apartment" style hotels where you lack some of the amenities of regular hotels. However, this one lacks service as the "hotel's" staff is only present from 9am to 6pm. After that, you are on your own. The negative: When I arrived, the gate keeper at the apartment building, which is what it's place really is, was less than helpful and barely pointed me to the 11 floor to "ask for the hotel staff". When I got to the 11th floor there are no signs of any kind to guide you. After walking all over, I found the office but it was closed and nobody was there. The gentleman who happen to walk by (not affiliated with the hotel) told me that the hotel guy would be back soon. After about 15 minutes, I was finally able to check in. The rooms don't have an iron and ironing board (not a deal breaker). I asked for one, I got it, I used it and kept it hopping to use it the next day. The following day when I arrived back to the hotel (after 6pm), the iron and iron board were gone... Leaving me with a wrinkly shirt for the next day as there was no one who could assist me. They only do room cleaning every fourth day. If you want fresh towels, you need to ask. Gotta do it between 9 to 6, thought. They don't used fitted sheets. Who doesn't use fitted sheets nowadays! Specially when they don't come to make your bed but every 4th day! Cannot use the phone unless you have a pre-paid calling card. The positive: It is well located. Short walk to "puerto madero" and "recoletta" areas. Well equipped kitchen (for a hotel) and there is a good grocery store around th block. Bottom line: would not recommend it / would not stay there again. -

6/10 Okay

dave, la,ca

Liked: Property conditions & facilities
Disliked: Staff & service
dazzler hotel in BA
Nice location, modern clean building with very good security, large room. My only complaint was no room service and I stayed a full week.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was great !

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Wouldn't stay here again
The 2 most important qualities in a hotel for me are a good quality bed, and a quiet room. This apart hotel failed on both counts--really bad beds, and very cheap linens. Also, the noise coming from the poorly sound-proofed door from the hallway let in a lot of noise into the room. Some of the surrounding "rooms" are actually offices, so relatively early in the morning there was lots of activity and hallway conversations that disturbed me.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Hotel Accommodation Like an Apartment
Our accommodation was comfortable and spacious - about 500 to 600 square feet. We had good customer service from the front desk that helped us with planning our week in Buenos Aires with places to visit and restaurant recommendations. The hotel desk was also able to help us set up pick up and drop off transport to either the AEP (domestic) or EZE (international) airports. The hotel was located near San Martin Plaza and a few blocks away from the metro line. It is a 10-minute walk to Avenida Florida, which is one of the major shopping areas. The supermarket is a few blocks away. The only thing we need to mention is that although the hotel advertises that there is a kitchenette in the accommodation, the unit is not set up to do any serious cooking. Although there is a microwave, mini-refrigerator, and a two-burner cooktop, there is only one pot with a lid, so you cannot do much cooking.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service
It's not a hotel
This is not a hotel, it is furnished apartments. management is gone on the weekends, if you have any issues you have to deal with the security guard downstairs who doesn't speak English, which was not a problem for us since we speak Spanish, but in case you are not Spanish speaking, you would be in trouble.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel that is not a hotel
Dazzler Flats Quartier Basavilbaso is conveniently located in Retiro next to San Martin park. It was a good base to explore Buenos Aires. It's a short walk to Puerto Madras. There's a supermarket right around the corner. It's conveniently located near the train and subway and bus terminals making it easy to get to other neighborhoods. There are good restaurants within walking distance. Dazzler Flats offers an outdoor and indoor pool, gym, and laundry room. The security and staff were very friendly and helpful, and spoke English (quite helpful to the beginner Spanish student). They even helped book a Tango show for me. I thoroughly enjoyed staying here. People considering booking here need to know that it isn't your typical hotel. There isn't too much of a view, no room service or restaurant, and you'll have to bring your own soap and shampoo. Towels are provided. It is more like renting a room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable and affordable
these apartments are very modern and comfortable and much more spacious the most hotel rooms. The bedding was comfortable and very high quality. The LCD TV was nice and had a lot of cable channels and several in english. The indoor pool was not working the week I was there, but the jacuzzi was good. There is 24 hour security in the lobby which is good, but this is more of a high end apartment and only the security guards after 6pm and they only speak a little english. The manager however was very helpful and spoke perfect english and is available during the day. The neighborhood is very nice during the day and close to plaza san martin and a subway stop and also walking distance to florida street. At night, there are not many people around and a few bums sleeping on the street around the corner on avenida de Libertador. The location is a short cab ride to puerto madero o recoleta where there is more nightlife.

2/10 Terrible

jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
No es un hotel. Pésima experiencia
No es un motel. Pésima experiencia. Este lugar no es un hotel si no edificio de apartamentos significó un servicio personal para atender a los huéspedes. En mi primera noche me pasé varias horas afuera de la habitación pues la llave no servía y no había quien la reparará. Los apartamentos son pero en mal estado de mantenimiento. La cabeza de la ducha en el mío se cayó en la con la mano, el piso estaba visiblemente dañado, los muebles gastados. La cama King en realidad son dos camas pegadas que se separan fácilmente con sábanas demasiado pequeñas
Stayed 4 nights in Nov 2017

4/10 Poor

ISABELA

Disliked: Cleanliness, staff & service, property conditions & facilities
Flat antigo
Um pouco decadente, não vale quanto custa.
Stayed 2 nights in Jul 2017

2/10 Terrible

jose carlos, SOROCABA - SP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FLAAT NÃO RESPEITA A RESERVA ESCOLHIDA
um pesadelo, nos encaminharam para um flat q não esta nas fotos do site do Flaat Basavilbaso, apto. 108 primeiro andar fundos, piso soltando com lascas de carpete de madeira,escuro, partes soltas do piso, banheiro faltando iluminação, internet q saiu do ar algumas vezes, estofados com manchas de sujeira e apesar da disposição de sra. Cecilia q ficava no 11ºandar de 1 prédio misto (flats, escritórios e aptos)e teve dia q não tínhamos ninguém para reclamar.

10/10 Excellent

Claudia, Viedma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sumamente agradable
Estuvo muy bien tanto la atención de todo el personal como la comodidad de las instalaciones.

8/10 Good

Jose

Disliked: Staff & service

4/10 Poor

tori, argentina

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Linda ubicación
Muy sucias las instalaciones, en 4 días nunca limpiaron el hidromasaje,uno estaba roto hacía días con el agua estancada.y el q se podía usar no lo limpiaron y no se podía desagotar.La pileta llena de manojos de cabellos,

2/10 Terrible

JIWOONG

Disliked: Cleanliness, staff & service, room comfort
Bad staff, Bad room, Never recommend

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Tranquilidad
excelente piscina, espacios abiertos y habitacion amplia y luminosa. No da ganas de salir del hotel lo tiene todo para una estadia de descanso sin tener que salir de la ciudad. Lo recomiendo para cualquier tipo de estadia, ya sea negocios, viajeros, descanso, reuniones. En una calle silenciosa y apocos metros de todo lo que uno precise.

6/10 Okay

Martin, Montevideo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bueno, pero esta decaido
Este es un ApartHotel que funciona dentro de un edificio de viviendas. Lo negativo es que el personal esta hasta las 16hs y si tenes un problema debes esperar al otro dia. Necesitaba disponer de un teléfono en el dpto por motivos de trabajo, el teléfono no funcionaba y reclame por esto, me indicaron que ese dia el responsable de mantenimiento no estaba pero que igual mandaban a alguien, que nunca llego, o sea que no tuve teléfono. La cama de dos plazas en realidad es son dos camas juntas y es incomodo, también la ropa de cama son dos, una para cada cama. La ubicación es muy buena, la internet funciona excelente y las instalaciones del edificio son buenas.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

6/10 Okay

Angélica, Manaus. AM, Brasil

Disliked: Cleanliness, staff & service
Excelente! se estiver buscando um hotel funcional!
Senti falta de uma recepção do hotel/flat.Pois, o check in e o Check out foi realizado com o segurança do prédio. Em relação à limpeza do quarto durante os 4 dias não foi realizada limpeza. Quanto à localização realmente excelente, perto de vários pontos turísticos, restaurantes, e excelente acesso.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Martin

Liked: Room comfort
Un poco descuidadas las instalaciones
Positiva pero podria estar mejor. No hay personal para realizar consultas por ejemplo.

8/10 Good

RALPH, Rio de Janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo flat
Tudo correu mt bem, sem nenhum problema. Quarto mt bom!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo benefício,verdadeiro achado
Este Apart Hotel é um excelente achado...Estive em uma suíe Superior e posso te falar que são mais de 50 metros quadrados de quarto,por um preço de Motel no Rio de Janeiro.Funcionários são fantásticos,tratam você com o máximo de Respeito e cordialidade..Para mim é o único destino viável em Buenos Aires.O Bairro é conhecido como Retiro,próximo a Praça San Martin,é possivel caminhar em 5 minutos,vc estará no coração da Calle Florida,a principal de Buenos Aires..A noite é interessante não caminha pela praça San Martin,porque ficam algumas pessoas indigentes,do restante é extremamente tranquilo.Possui um Shopping a duas quadras de excelente nível conhecido como patio bullrich.Quanto ao Hotel,a piscina e a Academia,ficam extremamente desertas,usei durante 4 dias e não vi pessoa alguma,tanto de manhã como a noite...Hotel formidável vale a pena conhecer...

8/10 Good

LOIC, NIMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartement de qualité proche de recoleta
Grandes chambres, propre Bel immeuble, RAS, accès internet de bonne qualité.

8/10 Good

TANII, 日本

Liked: Staff & service
ブエノスアイレス
可も無く不可も無く。 思ったほど設備はよくありませんが、スタッフは親切です。

8/10 Good

Alex, Paris

Liked: Room comfort
Good option if price low
The location is just perfect and the building is nice, offering a swimming pool and jacuzzis. However, once in the flat we were a bit disapointed. It is big, spaceful and modern but it has unfortunately not been properly maintained. The wooden floor is damaged, the sofas are a bit dirty and the tiny fridge needs to be defrozen. The housekeeping is dine every 4th day... There is no reception and the lady working in the office situated on the 11th floor is not really friendly. My resolution is that it is worth going to that place if its price is low. Otherwise, i think it is easy to find better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Gut, günstig, aber teilweise renovationsbedürftig
Badezimmer: Steinplatte (unter Waschbecken) war zerbrochen und nur notdürftig zusammengesetzt. Bett: gute Qualität Sitzecke: Sofa und Sitze gut, aber Beistelltisch fehlt Service: Sauberkeit gut, aber versprochene Putzfrequenz wurde nicht eingehalten (alle 4-5, statt alle 3 Tage) Lage: zentral gelegen (gleich beim Retiro Bahnhof), vieles kann zu Fuss besichtigt/besucht werden, Sicherheit grundsätzlich kein Problem

8/10 Good

Mauricio

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Pedro, Nicaragua

Liked: Cleanliness, staff & service, room comfort
Estuvimos 7 días, el ambiente es muy tranquilo, las camas excelentes, faltan utensilios para preparar los alimentos, las jóvenes que nos atendieron en Administración fueron muy serviciales y atentas a cualquier detalle durante toda nuestra estadía. Muy buena ubicación.

8/10 Good

Christian, Montreal (Canada)

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent choice! Très bon choix!
The hotel is centraly located in an upscale but small area near Retiro (near the main bus and train stations, as well as "Subte" or subway stations), the Microcentro, Tribunales and Recoletta neighbourhoods. There is a nice grocery store on the next street. Rooms are clean, spacious, and have a nice design as well as equiped kitchenettes, dining tables, sofas and a balcony with large glass doors. The interior swimmimg pool and outside spa are definitely a plus, although the pool is not deep and the two spas were not always functioning. The kitchenette lacks important elements (bowls, dishwashing liquid, towels, cooking utensils, etc.). You cannot use the telephone in the room to make a call to a cell phone (but that's not specific to this hotel: communications are terrible all over Argentina). The staff do not speak any English, but will be very helpful if you can manage to communicate with some basic Spanish. All in all, this is a place I really appreciated; it's nice, well located, comfortable, quiet, and perhaps most importantly: it is affordable! En un mot: c'est beau, propre, spacieux, bien équipé, bien situé et abordable, malgré certains éléments à améliorer. Je le recommande et je n'hésiterais pas à y retourner!

8/10 Good

Thays Ribeiro, São Paulo - Brasil

Liked: Staff & service, property conditions & facilities, room comfort
Ótima localização
O hotel fica muito próximo do centro, dando para fazer muitas coisas andando. Só deixou a desejar na limpeza do quarto queno período de 7 dias limparam apenas uma vez. O serviço de limpeza deveria ocorrer a cada dois dias. Mas recomendo a todos. Muito bom!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
detalles de servicio
Deberían detallar mejor los horarios de atención pues no es un hotel. No hay mucha información sobre los servicios y acceso a instalaciones no funcionaba la caja fuerte.muy buena Internet.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atención regular pero muy buen lugar
Es un poco atípico ya que la recepción queda en el último piso.

10/10 Excellent

ricardo, Bs As

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
camas confortables,.. hermosa habitación
muy buena