Lobby sitting area

Reviews of Gran Hotel De La Paix

3 out of 5
Gran Hotel De La Paix
Av. Rivadavia 1155, Buenos Aires, Buenos Aires

Reviews

6.6
Rating 10 - Excellent. 68 out of 434 reviews" "
Rating 8 - Good. 131 out of 434 reviews" "
Rating 6 - Okay. 118 out of 434 reviews" "
Rating 4 - Poor. 69 out of 434 reviews" "
Rating 2 - Terrible. 48 out of 434 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Yalher

Disliked: Cleanliness, property conditions & facilities, room comfort
El precio es acorde a lo que recibís el personal muy bien lo peor fue el olor a cigarro en la habitación no pude dormir del olor impregnado en la habitación obvio que por 30 dólares no podes pedir mucho
Stayed 1 night in Jan 2024

6/10 Okay

Oscar

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs work
Hotel needs a lot of improvements to be a 3 star hotel, if you use it
Stayed 1 night in Dec 2023

4/10 Poor

Adam

Disliked: Amenities, property conditions & facilities
Lounge area looks nice enough but there's not much else impressive about this hotel. Found it to be a bit cold, room only had one outlet. No view from the window to allow natural light into the room. TV was poor quality. Killed a few bugs but not many. Wallpaper peeling from the corners in the room. Water emerged from the drain in the bathroom when you empty the bathtub. The WiFi went down a few times too including one tie for 12 hours (They had to restart the router). Bed was nice enough as was the the fridge but that was it. If you need somewhere basic & relatively cheap to stay in Buenos Aires for a few days this place will be fine but for a longer stay on a vacation I recommend selecting somewhere else.
Stayed 7 nights in Jun 2022

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all-around hotel
Clean place in a good location. Price is good and staff was friendly
Stayed 2 nights in Mar 2021

4/10 Poor

Judy, Wellington, New Zealand

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The reception area does not reflect the rest of the hotel. The place is worn out and badly in need of maintenance and/or refresh. Very noisy. The bath was peeling, there were wooden patches on the walls of our room. But the staff were wonderful and the location very good for us.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I love this little hotel !!! I wanted something inexpensive and was surprised on how nice it is and how friendly and multilingual is the staff! Plus is walking distance from many monuments, etc. and short taxi ride (120 Pesos or $3) from Ricoleta, etc. I definitely recommend, can't beat that price! Would definitely come back !!!
Stayed 2 nights in Apr 2019

4/10 Poor

tiffany

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The rooms look nothing like the picture! Tiny, outdated, run down room with no windows! Very noisy, you could hear everything in the hallways and adjacent room!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, helpful, plesant staff. I felt a warm welcome
Stayed 6 nights in Mar 2019

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Usual run down cheap hotel. In BA.
Forgettable hotel, rundown and neglected. One assumes no money for maintenance. WIFI was so so. Staff pleasant and helpful Good area for food and sightseeing
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Air conditioning never worked. No water, nothing in the room. Bathroom in a terrible condition
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Liliana on 13 Feb 2019
Muchas gracias Saludos,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff did their best. For the price and location, this place was great. It is not the Ritz nor J W. Marriott, way cheaper and I just needed a place to sleep. Front desk guys were hilarious. They don't speak much English, but funny bunch. Area of town is actually really safe, but staff locks the front door so you need to have them buzz you in. They serve breakfast onsite, $200, but better options across July 9.
Stayed 6 nights in Dec 2018
Response from Liliana on 13 Feb 2019
Muchas gracias Saludos,

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mold in bathrooms and showers
This hotel is awful. The room they initially gave me and the two others they showed me had black MOLD in the bathroom. I booked the hotel for 4 days but ended up staying 3 nights instead and went to another hotel as i could not take a shower in a bathroom and shower with mold. Mold is very unhealthy. They changed me to a "suite" that also had mold in the bathroom. This was a huge inconvenience for me (waste of time, not being able to shower, etc.). I saw three bathrooms with mold: the one they initially gave me, a second one they showed me and i declined to move to and 'the suite'. I am pretty sure every bathroom has mold as they don't clean them as they should.
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

8/10 Good

Josue

Liked: Cleanliness, staff & service, room comfort
Good Service
Front desk provided a very good service and they are very accommodating to our needs. Building is old but we have a comportable stay.

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedbugs on bed this night was a nightmare
Beware bedbugs

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My hotel was great it was clean and the staff was helpful however the city around it it's self was very terrifying and I would never travel there again
Stayed 1 night in Jul 2017

6/10 Okay

Kathie, Sydney

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Pay a bit extra for a nicer hotel.
So it's a great location and it's cheap and it's clean. The staff are nice and helpful. There is wifi available in the rooms. However, there was no natural daylight to my room or half the rooms on the floor. The floor and my room were horribly stuffy. The doors were thin and you could hear everything happening in the corridor. The room was barely big enough to swing a cat. The TV played one station. Look for something nicer. It shouldn't be hard and shouldn't cost much more.

6/10 Okay

Verified traveller

Liked: Staff & service
A little more dated than the pictures that are shown.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
With that price, it's a reasonable stay. The room is clean-ish, but the facility is very old.

6/10 Okay

Verified traveller

Liked: Room comfort

4/10 Poor

Esmelyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room
Did not like the hotel it was too dirty, the bed backboard was broken all the walls where dirty and the towels smelled bad,

6/10 Okay

luceroski, brisbane, australia

Disliked: Room comfort
Hotel needs maintenance
I was first given a room 4x4 with a horrible bed old TV old everything. What the webpage s photo shows is not the same in reality. Very dissapointed

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Buenos Aires vacation
Stayed 10 nights. Excellent location near the center of BA. Great breakfast. Staff was very helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to all the popular places. Very nice employees and helpfull.

6/10 Okay

Verified traveller

Liked: Staff & service
Get what you pay for.
Location is excellent and easy to get to and from. The rooms are old and need some work but it is clean and comfortable.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Looks better in the pix
It's in need of some repairs. The breakfast was disappointing. There was very little fresh fruit and the coffee wasn't always hot.

8/10 Good

Eva, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nostalgic Hotel in excellent Location
Whenever in Buenos Aires, I stay in the Gran Hotel de la Paix. It's central location is a big plus and the staff is extremely helpful. I love the nostalgic atmosphere of this hotel. Some of the rooms might need some renovation, but all of them are very clean and comfortable.

2/10 Terrible

Oscar, Toronto ca.

Disliked: Cleanliness, property conditions & facilities
Long stay at the Gran Hotel de la Paix
The Hi-Fi does not works in the room and the management insists that everything is working fine and for several days was not working at all even in the reception and they had to take notes with pen and paper. The breakfast did not change in all the time I was there, for about 25 days. The big problem I think is the management that is not caring about the place, because the staff are quite good people.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good hotel for the price. Room has an odor of must, however.

8/10 Good

James M, Wolverhampton

Liked: Cleanliness, staff & service, property conditions & facilities
Superb Location!
Right in the central of Buenos Aires, walkable to all the main locations of the city. A smart little hotel with wifi that only appeared to work in the reception area, which wasn't a problem. Staff we're friendly despite what I read in previous reports, would consider stopping here again if I ever find myself in Buenos Aires

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Puero Madera
We are all satisfied with the services that the hotel offer to us.

8/10 Good

Diana, New England, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, somewhat noisy
This hotel is very well situated in the center of Buenos Aires. Easy to walk to restaurants and some major sites of the city. The hotel as a whole is well kept, but simple -- it is not a glamorous hotel. About the room: the walls and door were very thin so could hear when the next room went into the bathroom and when people were walking down the hall, etc. I often woke up at night because of other people coming and going, closing doors. Also since it is downtown there was a lot of noise throughout the day, even late at night, which also woke me up at night. When I booked the room the description said that there would be a safe, which I understood to be in the room. The safe is ONLY in the room if you book a SUITE. A regular room does not have a safe in the room, BUT you have access to a small lock box on the first floor of the hotel, towards the back. The room in which the box is located can only be opened by key card that is kept by the front desk people, but you keep the key to the box (naturally) and can access the room as often as you want during daytime hours (I believe it was from 8am to 10pm). Overall, I was happy with this hotel. Having a TV was nice and the included breakfast was also a plus!

8/10 Good

Julien, the Netherlands

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Adequaat, goede ligging
Very good location. Decent hotel. A bit expensive for that quality is my feeling (a bit 'past its glory'). Skip the breakfast.

8/10 Good

cj, seattle

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful location

2/10 Terrible

lazaro, miami,fl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Judy, Pasadena, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Good breakfast. Good service. Friendly and helpful staff. Great location.

8/10 Good

dean, Colonia, Uruguay

Liked: Cleanliness, staff & service, property conditions & facilities
De La Paix Hotel de Buenos Aires, Argentina
The room was a bit small for me. And the was bit softer than I prefer. There were scrabbled eggs for breakfast which i like. The beverages were a bit strange. That said the breakfast selection was better than some of the hotels I have stayed in in Buenos Aires.

8/10 Good

Iluminada, Newton, Massachusetts

Liked: Cleanliness, staff & service
It was okay for the price!
This hotel has a great location and the staff were very kind and polite, they had a very good breakfast buffet already included

4/10 Poor

Alejandro, New York, NY

Liked: Staff & service
Disliked: Room comfort
Alejandro
Not as good as the pictures suggested. Very friendly stuff and always willing to help. Excellent location. Not good wireless, had to go down to the lobby to get internet signal for my laptop. Good place if you want to be close to the city centre but very old, needs maintenance

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Upgrades Needed
The side street on which the hotel was located was a MESS. Although generally clean, the shower had a hard plastic "curtain' which was absolutely filthy! Breakfast had exactly the same choices everyday but was sufficient.

2/10 Terrible

JAIME

Stayed 2 nights in Jan 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Estimados huéspedes, les puedo asegurar que si quieren pasar una muy mala experiencia reserven en este "hotel". 1-Las imágenes en las que promocionan las habitaciones no coinciden en absolutamente nada a lo que es en realidad, habitaciones sucias, no recogen la basura que dejan los huéspedes salientes, polvo en los muebles, los sanitarios llenos de pelos. 2- El aire acondicionado no funcionaba, la tapa del baño suelta, el seguro de la puerta principal quedaba abierto cuando salia uno de la habitación, quedando totalmente accesible a cualquier robo de artículos personales ya que cualquier persona podia ingresar a la habitación. (Habitación 212) 3-Nos dieron otra habitación en peores condiciones (312), aire acondicionado tampoco funcionaba, la puerta del baño no cerraba, presencia de cucarachas muertas, muebles llenos de polvo. Tuvimos que solicitar una devolución de dinero inmediatamente e irnos del lugar a buscar otro alojamiento. Sin duda, para lo que ofrecen y cobran se quedan muy cortos. Instalaciones pésimas y un servicio totalmente fraudulento y engañoso a lo que ofrecen.
Stayed 2 nights in Jan 2024

10/10 Excellent

Allan

Stayed 1 night in Dec 2023

10/10 Excellent

Ronald

Stayed 1 night in Sep 2023

4/10 Poor

João Carlos

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Ernesto Oscar

Stayed 2 nights in Apr 2023

10/10 Excellent

Flavio M

Stayed 1 night in Dec 2022