Aerial view

Reviews of Gran Hotel Argentino

3 out of 5
Gran Hotel Argentino
Carlos Pellegrini 37, Buenos Aires, BUE

Reviews

7.2

Good

Rating 10 - Excellent. 195 out of 1000 reviews" "
Rating 8 - Good. 379 out of 1000 reviews" "
Rating 6 - Okay. 274 out of 1000 reviews" "
Rating 4 - Poor. 87 out of 1000 reviews" "
Rating 2 - Terrible. 65 out of 1000 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and comfort
Stayed 14 nights in Mar 2024
Response from Gran Hotel Argentino on 17 Apr 2024
Dear Jose, Thank you for choosing Gran Hotel Argentino and for taking the time to leave such a positive review! We are thrilled to hear that you enjoyed our excellent service and comfort. We look forward to having you again next time your travels bring you back to Buenos Aires. Best regards,

10/10 Excellent

Roylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in a great location
Stayed 5 nights in Mar 2024
Response from Gran Hotel Argentino on 5 Apr 2024
Dear Roylan, Thank You so much for booking Gran Hotel Argentino and sharing your positive experience on Expedia. We are delighted to know you enjoyed our great location. We hope to having you again next time your travels bring you back to Buenos Aires. Best,

8/10 Good

Carolyn

Travelled with partner
The hotel is comfortable but nothing fancy. The location is nice with lots of things within walking distance. Staff is helpful and there are English speaking members on staff. There is no restaurant in the hotel, but several close by. Area is safe
Stayed 2 nights in Mar 2024
Response from Gran Hotel Argentino on 3 Apr 2024
Dear Carolyn, Thank you for booking Gran Hotel Argentino and sharing your kind review. We are pleased to hear that you found our location convenient and our staff helpful. We hope to welcome you back soon for another comfortable stay. Best regards,

10/10 Excellent

Graciela, San Francisco

Liked: Cleanliness, property conditions & facilities
Old place well kept clean quiet
Stayed 1 night in Feb 2024
Response from Gran Hotel Argentino on 1 Mar 2024
Dear Graciela, Thank you so much for taking the time to share your feedback. We are happy to learn you enjoyed an overall pleasant stay at the Gran Hotel Argentino. We look forward into having you again should your travels bring you back to Buenos Aires. Sincerely,

2/10 Terrible

Jeesun, Jericho

Stayed 2 nights in Feb 2024
Response from Gran Hotel Argentino on 22 Mar 2024
Dear Jeesun, Thank you for taking the time to share your opinion with us. We apologize that we didn't meet your expectations. We value feedback that will help us bolster our guest experience moving forward, and we look forward to getting the chance to better serve you the next time your travels bring you back to Buenos Aires. Sincerely,

8/10 Good

Karim

Stayed 2 nights in Feb 2024
Response from Gran Hotel Argentino on 22 Mar 2024
Dear Karim, Thank you for choosing to stay at our hotel and for taking the time to leave a review. We are glad to hear that you had a positive experience. We look forward to welcoming you back soon for another enjoyable stay. Best,

8/10 Good

Susana

Liked: Staff & service
The hotel air condition does not working good!
Stayed 1 night in Feb 2024
Response from Gran Hotel Argentino on 23 Feb 2024
Dear Susana, Thank you for choosing our hotel and sharing your feedback. We apologize for any inconvenience caused by the air conditioning. We will address this issue promptly to ensure a more comfortable stay for all our guests. We hope to welcome you back soon. Best,

8/10 Good

Rebecca

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gran Hotel Argentino on 22 Feb 2024
Muchas gracias, Rebecca, por su preferencia y su evaluación. Nos complace saber que hemos estado a la altura de sus expectativas. Esperamos volver a tener el gusto de recibirla muy pronto. Sea siempre muy bienvenida.

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jan 2024
Response from Gran Hotel Argentino on 20 Feb 2024
Dear Stacy, Thank You so much for choosing Gran Hotel Argentino for your recent stay in Buenos Aires, and taking the time to share your kind feedback. We are thrilled to know you enjoyed a pleasant time, and we look forward into having you again anytime soon. Sincerely,

8/10 Good

winston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Gran Hotel Argentino on 19 Feb 2024
Dear Winston, Thank you for choosing to stay with us and for sharing your rating about it. We are thrilled to hear you enjoyed an overall pleasant experience. We look forward to welcoming you back soon for another wonderful stay. Best regards,

6/10 Okay

Jorge

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Gran Hotel Argentino on 10 Feb 2024
Agradecemos su visita y su evaluación, Jorge. Lamentamos sinceramente que su estancia haya dejado tanto que desear. Esperamos que los aspectos positivos de su experiencia nos permitan volver a tener el gusto de recibirlo y recuperar su confianza brindándole una experiencia más satisfactoria. Sea siempre muy bienvenido.

6/10 Okay

Jae yeol, Stevenson Ranch

Stayed 1 night in Feb 2024
Response from Gran Hotel Argentino on 20 Mar 2024
We appreciate the feedback, Jae Yeol. We're disappointed your time with us was less than ideal and we deeply apologize for the inconvenience. We do hope you give us another opportunity to share a more positive experience with you soon. Best,

10/10 Excellent

Victor, Miami

Stayed 3 nights in Jan 2024
Response from Gran Hotel Argentino on 4 Feb 2024
Dear Victor, Thank You so much for your five star rating. We look forward into having you again should your travels bring you back to Buenos Aires. Warm regards,

8/10 Good

Casey

Travelled with family
Liked: Staff & service
Disliked: Amenities
Stayed 5 nights in Dec 2023
Response from Gran Hotel Argentino on 11 Jan 2024
Dear Casey, Thank You so much for taking the time to share your review with us. We are thrilled to know you enjoyed an overall pleasant stay, and we look forward into having you again should your travels bring you back to Buenos Aires. Sincerely,

6/10 Okay

Matias

Travelled with family
Disliked: Property conditions & facilities, room comfort
The room was $50 us a night and it was a great location. But that was about all that was good. Service was ok. Door wouldn't open with the keys, it took at least 10 to 100 times to have it open. Beds were not comfortable. Its 3 stars for price and location but i wouldn't stay here again.
Stayed 3 nights in Dec 2023
Response from Gran Hotel Argentino on 11 Jan 2024
Dear Matias, Thank you for choosing our hotel and providing feedback on your recent stay. We appreciate your kind words about our great location and affordable rates. We apologize for the inconvenience you experienced with the door and the discomfort of the beds. Your comments will be shared with our team for improvement. We hope to have the opportunity to welcome you back in the future.

8/10 Good

vishaal

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023
Response from Gran Hotel Argentino on 8 Jan 2024
Dear Vishaal, Thank You so much for booking with us and leaving your rating. We are thrilled to know You've enjoyed an overall pleasant stay, and we hope to having You again next time your travels bring You back to Buenos Aires. Safe travels,

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice convenient hotel right on 9 de juilo av. Perfect for sightseeing, close to a bunch of metro stations and a Carrefour supermaket. Staff is friendly and welcoming.
Stayed 2 nights in Dec 2023
Response from Gran Hotel Argentino on 31 Jan 2024
Dear Juan, Thank you for choosing our hotel and leaving your feedback on Expedia. We are delighted to hear that you enjoyed the convenient location of our hotel, close to 9 de Julio Avenue, metro stations, and a 24/7 supermarket. Our friendly and welcoming staff is always here to assist you. We hope to have the pleasure of welcoming you back soon. Warm regards,

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Gran Hotel Argentino on 18 Dec 2023
Muchas gracias, Marcelo, por hospedarse en Gran Hotel Argentino y compartir con la comunidad global de viajes de Hoteles.com su evaluación de nuestras comodidades y servicio. Nos complace saber que hemos satisfecho sus expectativas y que disfrutó de una estancia agradable. Esperamos volver a tener el placer de recibirlo muy pronto. Siempre será muy bienvenido.

10/10 Excellent

Oscar Rodolfo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Todo
Stayed 7 nights in Nov 2023
Response from Gran Hotel Argentino on 4 Dec 2023
Muchas gracias, Oscar Rodolfo, por hospedarse en Gran Hotel Argentino y compartir su experiencia en Expedia. Nos complace saber que hemos estado a la altura de sus expectativas y que encontró todo a su más entera satisfacción. Esperamos volver a tener el placer de recibirlo muy pronto. Siéntase siempre muy bienvenido.

6/10 Okay

Davido

Travelled with group
Liked: Staff & service
The building location is the best, the builing needs maintenance amd upgrades
Stayed 8 nights in Nov 2023
Response from Gran Hotel Argentino on 19 Nov 2023
Dear Davido, thank you for choosing to stay at our hotel and for taking the time to provide us with your feedback. We appreciate your kind words about our prime location. We have taken note of your concerns regarding maintenance and upgrades and assure you that we are actively working on addressing these issues to improve the overall experience for our guests. Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future. Best regards,

10/10 Excellent

Marco, Kellyville Ridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 2 nights in Oct 2023
Response from Gran Hotel Argentino on 1 Nov 2023
Dear Marco, Thank you for your recent stay at Gran Hotel Argentino and for taking the time to share your feedback. We are delighted to hear that our staff provided you with a friendly and welcoming experience. Our team takes great pride in delivering exceptional service to all our guests. We appreciate your kind words and look forward to welcoming you back on your next visit to Buenos Aires. Best regards,

2/10 Terrible

Vicki

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Gran Hotel Argentino on 2 Nov 2023
Agradecemos su visita y su evaluación, Vicki. Lamentamos no haber satisfecho sus expectativas en esta ocasión. Esperamos que esta desafortunada experiencia no nos impida volver a tener el placer de recibirla y recuperar su confianza brindándole la atención y el servicio que Ud. merece. Siempre será bienvenida.

8/10 Good

Jon

Liked: Cleanliness, staff & service
They only clean the room every other day. I moved to a better room after 2 nights of my 8 nights. The first room was a very small "single" interior room with a window looking out to a dark alcove. My second room was much better for not much more ($7/night more) which was a double room on the top floor with a window facing outside.
Stayed 8 nights in Jun 2023
Response from Gran Hotel Argentino on 6 Jul 2023
Dear Jon, Thank you for your feedback regarding our room cleaning schedule and your room experience. We apologize for any inconvenience caused by the every-other-day cleaning policy. We are glad to hear that your second room offered a more pleasant view. Thank you for choosing to stay with us and we hope to have the opportunity to welcome you back soon. Best,

8/10 Good

CAMILO

Travelled with family
Liked: Property conditions & facilities
9.8 POINTS/10
Stayed 3 nights in Jun 2023
Response from Gran Hotel Argentino on 15 Jun 2023
Thank You so much, Camilo, for taking the time to share your feedback. We are delighted to hear you enjoyed a pleasant stay, and we look forward into having you again soon. Best regards,

2/10 Terrible

Luis Alberto González

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos in the ad are misleading, the hotel is old and dirty and the service is lousy, they refuse to clean the rooms daily, terrible, the first time taking a hotel in orbitz and I am extremely disappointed, I would not recommend it.
Stayed 11 nights in Mar 2023
Response from Gran Hotel Argentino on 13 Apr 2023
Dear Luis, We appreciate you taking the time to offer your constructive criticism of your recent stay at our hotel. We are very sorry to hear that your experience was not our typically service, and we do apologize for this. We would always be happy to host you again should your travels bring you back to Buenos Aires. Thank you again for your feedback. Most Sincerely,

4/10 Poor

Antony

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The Hotel Was terrible. The first room we were put in the safe was closed and they had lost the key so they had to move us. The place was falling to pieces. Opening the window the handle almost fell off. The whole hotel smelt of cigarette smoke, all the time. Every few hours the room was flooded with smoke as if someone was smoking right outside the door. The stairs were really dangerous, very low banisters, just a drop of water made them slipery. The toilet seats wobbled and the showers barely worked, with luke warm water. All in all a very disappointing Experience.
Stayed 3 nights in Mar 2023
Response from Gran Hotel Argentino on 25 Mar 2023
We are deeply sorry to hear about your disappointing experience at our hotel, Antony. We take all feedback seriously and will be addressing the issues you have raised with our team. We apologize for the inconvenience caused by the safe and room change, and we will ensure that our maintenance team inspects all windows, banisters, and shower facilities to prevent any further issues. We have a strict non-smoking policy in all our rooms and public areas, and we will investigate the source of the cigarette smoke. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future. Regards,

8/10 Good

Josue

Travelled with partner
Liked: Cleanliness, staff & service
This property is right at the center of the city. The hotel is very old, but rooms were clean. There are lots of great restaurants and interesting places at walking distance.
Stayed 1 night in Mar 2023
Response from Gran Hotel Argentino on 6 Mar 2023
Dear Josue, It was a joy to read your feedback about your stay at the Gran Hotel Argentino. We are thrilled you appreciated our convenient location. We have taken note of your feedback as it helps us to enhance our services going forward. We look forward to hosting you again the next time you come to Buenos Aires. Sincerely,

4/10 Poor

Thomas

Travelled with family
Disliked: Staff & service, property conditions & facilities
Old huge city hotel in desperate need of renovation
Stayed 2 nights in Feb 2023
Response from Gran Hotel Argentino on 6 Feb 2023
Dear Mr. Thomas, Thank you for sharing your review. We're terribly sorry that your experience with us did not meet your expectations. We hope to have the pleasure of welcoming you back again for a more memorable stay. Most kindly,

10/10 Excellent

Thi Nguyet Anh Amy

Liked: Cleanliness, staff & service
The price is perfect for the location. I was minutes walk from cafes, restaurants, metro stations, Florida Ave, the large Avenida 9 de Julio... for a fraction of a price I'd pay elsewhere in the world for a similar location. The property is rather old and the front staff don't speak too much English, so if you have special requests, best to download a translation app.
Stayed 4 nights in Jan 2023
Response from Gran Hotel Argentino on 1 Feb 2023
Dear Thi Nguyet Anh Amy, Thank You so much for taking the time to share your 5/5 review on Expedia.com. We are thrilled to know You enjoyed your stay at the Gran Hotel Argentino, and we look forward into having You again should your travels bring you back to Buenos Aires. Sincerely,

8/10 Good

Ian

Stayed 2 nights in Jan 2023
Response from Gran Hotel Argentino on 1 Feb 2023
Dear Ian, Thank You so much for your kind rating. We are delighted to learn you enjoyed an overall pleasant stay with us. We look forward into having you again next time your travels bring you back to Buenos Aires. Kindest regards,

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they still served breakfast
Stayed 2 nights in Jan 2023
Response from Gran Hotel Argentino on 23 Jan 2023
Dear Margaret, Thank You so much for booking Gran Hotel Argentino and taking the time to share your kind feedback. We are thrilled to know you enjoyed a pleasant stay, and look forward into having you again anytime soon. Best regards,

10/10 Excellent

Alejandro

Stayed 1 night in Dec 2022

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is hotel has helpful friendly staff, they help make my short stay in Buenos Aires on my way to other parts of the country very productive and pleasant. The hotel was pleasant and the room was nice
Stayed 1 night in Nov 2022
Response from Gran Hotel Argentino on 2 Dec 2022
Dear Margaret, Thank you so much for taking time and sharing your experience regarding your stay at the Gran Hotel Argentino. Thank you again for sharing your experience, and we hope your next visit will be equally pleasant. Best regards,

8/10 Good

Edward

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Itzel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Balance between cost and quality -
Very good location Good service Good place to stay Good balance cost-benefit
Stayed 2 nights in Dec 2019
Response from Gran Hotel Argentino on 22 Jan 2020
Thank you very much!!!

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Two 2 Tango”
Air conditioning, quiet, and friendly staff!
Stayed 28 nights in Nov 2019
Response from Gran Hotel Argentino on 17 Dec 2019
Thank you very much for your comments we are glad you had a good experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The place in the center of the city .everything is close
Stayed 9 nights in Nov 2019
Response from Gran Hotel Argentino on 9 Dec 2019
Thank you very much for your comments!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2019
Response from Gran Hotel Argentino on 10 Jun 2019
Thank you very much!

10/10 Excellent

Zico, Leicester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Gran hotel Argentino! The location was perfect, right in the centre next to the Obelisco. The room and en suite were both very spacious and clean, and the WiFi within the whole hotel was excellent. The staff were friendly and willing to help however they could. Would highly recommend this hotel to others.
Stayed 2 nights in Mar 2019
Response from Gran Hotel Argentino on 22 May 2019
Thank you very much for your comments we are glad you had a good experience.

4/10 Poor

Gordon

Disliked: Cleanliness, property conditions & facilities, room comfort
The best vote for this hotel is its location. The first room I was assigned had not been touched since the 50's. Disgusting bathroom. Broken toilet seat. Scuffed ripped walls. The replacement room was better. Last updated 10 years ago and those years do not show well. Breakfast is sub par. Certainly a budget hotel. I have stayed 3 times previously . Unfortunately, never again.
Stayed 5 nights in Mar 2019
Response from Gran Hotel Argentino on 28 Mar 2019
Thank you very much for your comments we will work in the points that you indicate.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Centrally located. Interior night noise. Staff slow to replenish breakfast supplies.
Stayed 2 nights in Mar 2019
Response from Gran Hotel Argentino on 26 Mar 2019
Thank you very much for your comments we will work in the points that you indicate.

10/10 Excellent

ROB

Travelled with family
Liked: Cleanliness, staff & service
Centrally located. Airco-window units are outdated
Stayed 2 nights in Mar 2019
Response from Gran Hotel Argentino on 14 Mar 2019
Muchas Gracias por sus comentarios nos alegra haya tenido una buena experiencia.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2019
Response from Gran Hotel Argentino on 29 Apr 2019
Gracias por su amable puntuación Saludos Cordiales

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and excellent location. You couldn’t ask for a better place if visiting and not wanting to spend a fortune. AND you get breakfast in the morning and WIFI.
Stayed 10 nights in Jan 2019
Response from Gran Hotel Argentino on 30 Apr 2019
Thank you very much for your comments we are glad you had a good experience.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cordial staff and very clean and safe area. Highly recommendable.
Stayed 8 nights in Jan 2019
Response from Gran Hotel Argentino on 15 Jan 2019
Thank you very much for your comments we are glad you had a good experience.

8/10 Good

DEAN C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable priced hotel
The breakfast did not include ham and cheese.
Stayed 1 night in Dec 2018
Response from Gran Hotel Argentino on 2 Jan 2019
Thank you very much for your comments we will work in the points that you indicate.

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Gran Hotel Argentino on 2 Jan 2019
Muchas Gracias

4/10 Poor

pablo

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Nov 2018
Response from Gran Hotel Argentino on 2 Jan 2019
Muchas Gracias

6/10 Okay

Carlos

Disliked: Cleanliness, property conditions & facilities
A 2 stars hotel not 3
Location great from top floors, great view towards Av 9 de Julio, the widest in the world. Sadly daily protests were more than a nuisance .Hotel looks a bit run down, room clean but could be better, spots on the walls , small holes in courtains and bed covers.Its a 2 stars hotel at best..
Stayed 2 nights in Nov 2018
Response from Gran Hotel Argentino on 2 Jan 2019
Thank you very much for your comments we will work in the points that you indicate.