Minibar, in-room safe, desk, soundproofing

Reviews of Exe Hotel Colón

3.5 out of 5
Exe Hotel Colón
Carlos Pellegrini 507 Capital Federal, Buenos Aires, Capital Federal

Reviews

6.4
Rating 10 - Excellent. 153 out of 1001 reviews" "
Rating 8 - Good. 293 out of 1001 reviews" "
Rating 6 - Okay. 263 out of 1001 reviews" "
Rating 4 - Poor. 147 out of 1001 reviews" "
Rating 2 - Terrible. 145 out of 1001 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities
From the beginning I was told the air conditioner was not working, but they gave me a fan. I wasn’t much in my room so I didn’t care. It was a good price and central location.
Stayed 4 nights in Mar 2024

6/10 Okay

Jorge, Stamford

Disliked: Staff & service
Easy to walk downtown
Stayed 1 night in Jan 2024

6/10 Okay

Mi, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service
I like the location but the air conditioner was poor; it was very noisy and not cold.
Stayed 2 nights in Jan 2024

2/10 Terrible

Ana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is place is terrible , dirty ,the hotel don’t have air conditioning, The walls are totally dirty, The public toilets are cleaner than this place . I arrived at the hotel, I saw the conditions and canceled my booking.
Stayed 2 nights in Jan 2024

4/10 Poor

Renzo

Travelled with family and small children
Disliked: Cleanliness, amenities
My whole family of four all got bed bugs from sleeping here. The place is dirty and smells bad. The location is great but I would not stay here again

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

MARIA

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Ingrid

Travelled with family
Liked: Cleanliness, staff & service
Good
Stayed 4 nights in Jul 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in general.
Stayed 4 nights in May 2023

2/10 Terrible

Tony

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Bad service in the reception the man want to take more money from me as I booked because I am tourist
Stayed 4 nights in Apr 2023

8/10 Good

Doris

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good location.
Stayed 2 nights in Apr 2023

8/10 Good

Doris

Travelled with group
Liked: Staff & service, amenities
The hotel is in the city center, and there are many places of interest nearby to visit directly. Very convenient for walking around the streets, drinking and eating.
Stayed 2 nights in Mar 2023

2/10 Terrible

Libby A

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Just ok
Issues with air conditioning. Switched to another room. Same issue. Good area for sightseeing and restaurants. Hotel has good breakfast buffet.
Stayed 3 nights in Mar 2023

10/10 Excellent

Dean C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good experiance
Everything was clean, the bathroom was not large, but not as cramped as many bathrooms, the bed clothes was over-sized, and the breakfastwas very good (a good value).
Stayed 1 night in Feb 2023

8/10 Good

Alejandro

Stayed 3 nights in Jan 2023

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price

10/10 Excellent

Firas

Stayed 1 night in Jan 2023

10/10 Excellent

Firas

Stayed 1 night in Jan 2023

6/10 Okay

Maria

4/10 Poor

Christine

Disliked: Staff & service, amenities, property conditions & facilities
Stay Away! Old hotel that needs a total refurbishment. Its a 1 star or a 2 star not the advertised 4 star. Dirty and stained carpets, battered walls, damaged furniture, not sure where the nice photos of the rooms shown on the website are - certainly not the ones we saw. Some desk staff are friendly and helpful where others are just not interested and extremely rude. They refused to accommodate an early check-in after a long 11 hrs. flight. All 3 elevators were out of service for 2 days. You need to load your own luggage on a trolley and take it to your room yourself!). Breakfast is good but they don't allow to take your cup with coffee in the room. Great location! Do yourself a favor and book at Marriott (next to Exe Colon).
Stayed 11 nights in Nov 2022

6/10 Okay

Santiago

Travelled with family
Liked: Cleanliness
Hotel website said breakfast was included but they were not. Beds are terrible, room was clean though, location is excellent.
Stayed 5 nights in Nov 2022

6/10 Okay

Carlos

Liked: Staff & service
Correct
Stayed 3 nights in Oct 2022

4/10 Poor

Gustavo, Berrien Springs

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Oct 2022

4/10 Poor

Liz

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pros: location was by the Obelisc. Very clean and disinterested frequently. Cons: you cannot use the AC in Winter. The room was very warm and had to open/close the window few times during night because the hotel leaves the heater on and you cannot turn it off. Noisy. My room was on the 8th floor on the side street where people walk and which is extremely busy. A lot of people started working very early and some yelled loudly “Cambio!” from like 8am til around noon most the time. We got there on a Saturday and the lobby was very busy with only 2 people working. They did not give as a choice to early Check-in since 11am. The check in time is 3pm. The check out in Expedia is inaccurate and the real time is 11am. We wanted to pay the extra fees of our stay when checked in, but the front desk person said come back later or the next day because they where very busy. They don’t acknowledge you at all even though you only can have a quick question. There is no line, so everyone piles up at the counter to get their attention. There were no brochures of any tours suggestions anywhere at the hotel which it would help the locals get business. The rooms don’t look like the pictures on Expedia. The bathrooms on our floor were very dated. You can find bidet in them. On Sunday morning two out of 3 elevators where out. They did not put any signs anywhere and had to wait 10-15 minutes f. If you travel on a budget this is your hotel, but if you can afford paying a bit more, please avoid it.
Stayed 3 nights in Aug 2022

2/10 Terrible

Ian

Stayed 4 nights in Jul 2022

2/10 Terrible

BRIAN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room that I selected on the website was not the room that was offered to me at the hotel. The room smell like a head mold and it was run down
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
The worst wifi connection in the planet
If you plan on using wifi during your stay, do not stay here. Location is perfect, but wifi only works properly by the reception.
Stayed 4 nights in May 2022

10/10 Excellent

JAMES

Stayed 3 nights in May 2022

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very slow check in Internet doesn’t work in rooms lobby okay
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness
Buona posizione.le camere hanno assolutamente bisogno bisogno di manutenzione. Pulizia superficiale.
Stayed 1 night in Jan 2020

8/10 Good

Gwendolen

Liked: Staff & service
Great location but needs to complete refurbishment
Was a Very good location but my room was dated - they are gradually updating & refurbishing the hotel, but my room only had a newer bathroom. I had a small sitting room too. The carpet was quite dirty & smelly. A couple of minor things were fixed on request. Staff were very helpful.
Stayed 5 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated, dirty rooms, terrible beds, The bed it’s not stable, no toilet paper, forget to make my room, phone from my room to call reception do not work . Pictures online do not match reality. The only good thin it’s location but they are others hotels in the area as well. We are taking a cruce From here Buenos Aires and we are planning to come back to the city but we will stay in in a another hotel.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
more precise with the cleaning, they was cockroaches in my room.. its not like the room they offer online. The air conditioning wasnt working well due to poor maintance.
Stayed 3 nights in Nov 2019

6/10 Okay

Lm, Idaho

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Perfect location! Wifi bad, It cuts in and out. To make a local call you must call front desk, it is ridiculous, sometimes it took a half hour for someone to answer. Bathroom is too small. So, I recommend the location. But the WiFi, and phone issue are zero for me.
Stayed 9 nights in Nov 2019

6/10 Okay

Leonardo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room pictures not ACCURATE - 2 star Hotel
Pictures are not accurate to what you will get. The Lobby is very nice but once you go to the rooms, they are not the same as what the pictures show. The pictures are showing the most expensive suites. They should put pictures of the standard rooms you get. Carpets are stained. Rooms need to be renovated and they are a bit run-down. Very small just a bed and enough space to walk around the bed. Wi-Fi does not work in the rooms. You need to be at the Lobby to have Wi-Fi reception. The good is the location, water pressure and the Breakfast area. Breakfast is good quality and lots to choose from.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and easy to check-in. Booking on your site was very easy as well.
Stayed 1 night in Oct 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
This hotel is not that bad.
There are a lot of bad comments on here about this hotel. I dont think it's that bad. My room was ok , maybe in need of a bit of paint. The towels and cleaning were done daily, by the House keeping(i thanked them everyday once they cleaned my room) they were very happy cause i did that. The staff were very good i had a few issues , but all were sorted straight away. One person that really stands out is Sean , he was so happy everyday, he helped me with my Spanish , and everyday there always a smile and a hello from him. Most of the staff helped out where they could.The only issue i had 2 mornings following i had no hot water to shower.I told one of the staff and it was fixed. I agree the hotel could do with a good refit, however the location, the price and the views over ride the few issues inside. The house keeping team with so friendly and the room was cleaned to a high standard. Would i return? Yes i would.
Stayed 7 nights in Sep 2019

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is old. The carpet in the room was wavy like coming out. The wall by the window was missing paint. We needed toilet paper, I tried to call the front desk and housekeeping and it was busy all the time, so the phone wasn't working. I went to the front desk to ask for it, but after an hour and half had to go back to ask again because we never got toilet paper. When I took the elevator it got stock, I was inside and had to crawl out of it in the lobby of the hotel. The hotel is old!
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, I didn’t like the room, it smells horrible, it wasn’t cleaned, I stayed 2 night and my room was never cleaned, I told the person at the lobby and didn’t fix the problem, the internet was unworkable slow.
Stayed 1 night in Jul 2019

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The staff was awesome in the front desk, room and dining room! The hotel need a full make over, the carpets everywhere are old and spotted, the beds are not confortable and the bathroom needs to be updated. The location is great!
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dirty, the elevators collapsed at breakfast time and we had to use service elevators and when we went through those areas was terrible unpleasant to see the dirt and mess. the facilities in very poor condition.
Stayed 1 night in Apr 2019

8/10 Good

Cloreen E

Liked: Cleanliness, staff & service, room comfort
Buenos Aires stay
this hotel was central to everything in Buenos Aires staff very pleasant and helpful bag storage good breakfast good ordering transport to airport was good car arrived on time only thing was the rooms and passage ways are dated and need work done on them lobby is nice down stair toilets need up grade hotel served it purpose for a four night stay I would recommend this hotel
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Nice people are working.. helpful and kind. Rooms need to be renovated.
Stayed 1 night in Mar 2019