Interior

Reviews of Dream Studios Buenos Aires

3.5 out of 5
Dream Studios Buenos Aires
Jerónimo Salguero 1920, Buenos Aires, Capital Federal

Reviews

8.4

Very good

Rating 10 - Excellent. 162 out of 353 reviews" "
Rating 8 - Good. 126 out of 353 reviews" "
Rating 6 - Okay. 42 out of 353 reviews" "
Rating 4 - Poor. 11 out of 353 reviews" "
Rating 2 - Terrible. 12 out of 353 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
This place was awesome, it had everything! I highly recommend staying here
Stayed 2 nights in Mar 2024
Response from Tatiana on 20 Mar 2024
Thank you for sharing your review with us and other travellers. We are delighted to hear you enjoyed your stay. Hope to welcome you again very soon. Regards!

10/10 Excellent

Ryan

Stayed 2 nights in Dec 2023
Response from Tatiana on 7 Jan 2024
Ryan, thank you for sharing your experiencia with other travelers. We are glad to hear you enjoy our stay with us. Look forward to welcome you again soon! Dream Studios BA

10/10 Excellent

Battulga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent communication!
Stayed 3 nights in Aug 2023
Response from Dream Studios BA on 20 Sept 2023
Thank you for sharing your experience with other travelers. Glad to hear you enjoyed your stay with us. We hope to welcome you again soon!

8/10 Good

Carlos

Stayed 1 night in Jul 2023
Response from Tatiana on 21 Aug 2023
Muchas gracias por su excelente comentario. Esperamos volver a recibirlos en su próxima visita a Buenos Aires. Saludos cordiales, Dream Studios BA

6/10 Okay

Marc-René

Stayed 11 nights in Jun 2023
Response from Tatiana on 5 Jul 2023
Dear Guest, thank you for sharing your experience with other travelers. Hope you enjoyed your stay with us and to welcome you again in a near future. Regards, Dream Studios BA Staff

6/10 Okay

Liliana

Travelled with family
Disliked: Amenities
Safe out of order. They fixed it when I requested it. Breakfast very poor. We did not use the vouchers, we have to go to a different place. So breakfast is not included. Public bathrooms on the 10th floor dirty, no towels or toilet paper. If when you arrive and your room is not ready no use of the bathrooms upstairs. I have been coming to this property for several years, I think the new Managment is letting it down.
Stayed 3 nights in Apr 2023
Response from Tatiana on 13 Apr 2023
Dear LilianaThank you for taking a minute to write us. We are sorry to hear that your experience with breakfast was not what you expected. Safe and toilets were fixed at the moment we were informed. We will consider your comments and hope to welcome you again. Kind regards. Dream Studios BA.

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Safe, comfortable and nice staff.
Stayed 7 nights in Mar 2023
Response from Tatiana on 29 Mar 2023
Dear Christina Thanks you for sharing your opinion with other travelers. We are glad to hear you enjoy your stay with. Hope yo welcome you again in the near future. Regards! Dream Studios BA

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lots of space and the beds were comfortable, but not a whole lot of amenities otherwise. The rooftop pool could stand to be maintained (cleaned) better too. Decent location in BA (close to AEP airport) but you'll need to take transportation to get to the major tourist sites.
Stayed 2 nights in Mar 2023
Response from Tatiana on 7 Mar 2023
Thank you so much for choosing us and also for sharing your review with us and with other travellers!! We are delighted to hear you enjoyed your stay! Hope we can receive you again very soon! Kind regards, Dream Studios BA

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Nightmare Studios BA
Warning: We had lots of issues. Black mold on the walls, air conditioning that leaked, safety concerns in common areas. The free breakfast was terrible and a far walk. The only thing that was satisfactory was the staff member at reception. He helped us cancel our trip with a partial refund.
Stayed 3 nights in Jan 2023
Response from Tatiana on 28 Feb 2023
Dear Guest, thank you for taking a minute to write us. Unfortunately during your stay, we experienced a problem in your apartment that couldn't be solved in that moment. We immediately and kindly offered you to change you apartment. This offer was made just a few minutes after we knew and you rejected it. We tried to make our best to get a better Apartment but you also rejected it. Finally, as you asked, we made a partial refund. This was the only apartment with this water leak and we already fixed it. We are so sorry to hear you couldn't enjoy your stay with us as you didn't want to move. Hope you had a safe trip back home. Kind regards. Dream Studios BA

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and tidy. It was also quite nicely decorated. It is located close to the shopping mall and Santa Fe Avenue. It was great to have the pool on the roof. The sliding door to the balcony could not be locked though. We thought the room had two single beds, but the second bed was a trundler bed, under the single bed. Overall, we enjoyed our stay at Dream Studios Buenos Aires.
Stayed 4 nights in Jan 2023
Response from Tatiana on 26 Jan 2023
Dear Juan, thank your for taking a momento to write us and other travelers. We are pleased to hear you enjoyed your stay with us, you liked our apartments and their location. We will take in consideration your comments. Look forward to welcome you again soon. Regards, Dream Studios BA

10/10 Excellent

Danielle

Liked: Cleanliness, room comfort
Worth a visit! Get google translate too
The communication was the best! Clean room with easy access. We could walk to Hop on and off bus. Decent restaurants. Not much English outside the hotel in BA.
Stayed 2 nights in Jan 2023
Response from Tatiana on 17 Jan 2023
Danielle. Thank you for taking a minute to share your experience with us and other travelers. We are happy to know you enjoy your visit and our apartments. Look forward to welcome you soon again! Regards. Dream Studios BA.

10/10 Excellent

Raphael

Liked: Cleanliness, property conditions & facilities
Great property in a great area of BA
Response from Tatiana on 8 Jan 2023
Thank you so much for choosing us and also for sharing your review with us and with other travellers!! We are delighted to hear you enjoyed your stay! Hope we can receive you again very soon! Kind regards, Dream Studios BA

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2022
Response from Tatiana on 4 Dec 2022
Thank you for sharing your opinion with other travelers and for your excellent review. Loo forward to welcome you again soon. Dream Studios BA

10/10 Excellent

Arnaldo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was really nice, a good location in the city. Comunicación was very good with management.
Response from Tatiana on 1 Dec 2022
Dear guest! Thank you for choosing us and also por sharing your review with us and other travelers. We are delighted to hear you enjoyed your stay! Hope we can welcome you again very soon. Kind regards! Dream Studios BA

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022
Response from Tatiana on 7 Sept 2022
Hola! Muchas gracias por tomarse unos momentos para escribirnos. Nos alegra leer que tu experiencia fue positiva. Esperamos que hayas tenido un buen regreso a casa. Saludos cordiales, Dream Studios BA

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Overall, very happy with the rooms. Wonderful, helpful staff! Nice place to stay. Kitchenette was very nice to have! Cleaning services were great too.
Stayed 8 nights in Jun 2022
Response from Tatiana on 15 Jul 2022
Hi! Thank you for choosing us and for sharing your your review with us and with other travelers. We are delighted to hear that you enjoyed your stay! Hope to welcome you again soon. Kind regards. Dream Studios BA.

8/10 Good

Lorena

Travelled with family
Liked: Amenities, property conditions & facilities
Very convenient studio apartments for families.
Stayed 6 nights in Apr 2022
Response from Tatiana on 15 Apr 2022
Thank you so much for you review. We are pleased to hear that you enjoyed you stay with us. Kind regards, Dream Studios

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The apartment was spacious and clean. Had a small balcony we enjoyed. No breakfast provided but coupons for Starbucks which did not work for a celiac and my husband doesn’t drink coffee. Trying to do one load of laundry was a feat in itself. Machines only took special tokens which could only be purchased in one tiny shop. So inconvenient. Decent location but a busy road for traffic. Kitchenette was handy which was stacked with essentials Plus some tea and instant coffee. Very nice staff.
Stayed 3 nights in Oct 2019
Response from Dream Studios BA on 29 Oct 2019
Thank you very much for your review! We would consider your comments for future modifications and we hope to receive you again soon. Have a nice day! Kind Regards, Dream Studios BA

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Great stay at Dreams Studios. The studio was huge, with a nice bathroom, balcony to sit on and bedroom area. There is a rooftop pool which is quite small but pleasant on a hot day. The staff were really friendly and helpful.
Stayed 3 nights in Oct 2019
Response from Dream Studios BA on 8 Oct 2019
Thank you very much for your kind words, which are highly appreciated! It´s wonderful to know that you have a lovely time and that you enjoy our helpful staff. We hope you have a safe return home! Thank you for recommending us to other travelers. Best regards, Dream Studios BA

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The rooms were very clean and setup to accommodate a family of 5. The property was within walking distance to the Bulnes metro station which was a convenient gateway to Catedral and other iconic locations.
Stayed 2 nights in Sep 2019
Response from Dream Studios BA on 24 Sept 2019
Thank you so much for your review!! We are delighted to hear you enjoyed your stay! Hope we can receive again very soon! Best Regards, Dream Studios BA

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable stay. Apartment very nice and good value. Was much better staying at apartment rather than hotel. Location good. Goran was very friendly and helpful and spoke fluent English. Please note that you will have to pay 21% tax at property as it is not exempt for foreigners however still was very good value. Will stay again.
Stayed 9 nights in Jul 2019
Response from Dream Studios BA on 6 Aug 2019
Thank you so much for taking the time to share your comment!! We are very happy to read you enjoyed your stay at our apartments! Hope we can receive you again very soon. Do not forget to check our social media to get our best deals! Best regards, Dream Studios BA

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenísimo
Great, clean, and secure
Stayed 2 nights in Jul 2019
Response from Dream Studios BA on 23 Jul 2019
Thank you very much for writing and for sharing your excellent experience with us!! Hope you have a safe return home!. Regards, Dream Studios BA

4/10 Poor

Jheferson, Ellicott City, USA

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Initial staff at reception was nice and accommodating; replacement staff over the weekend was unpleasant.
Stayed 5 nights in Apr 2019
Response from Dream Studios BA on 29 Apr 2019
We appreciate you taking the time to write your feedback. We regret your initial inconveniences and we'll discuss this with our team moving forward. Hope we can receive you again in the future for an even more positive experience. Kind regards, Dream Studios BA

8/10 Good

patricia lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The staff were extremely happy and I’m pleased with my stay. Can you please forward me a copy of the invoice paid as i can’t seem to find it in my inbox. Thanks,
Stayed 2 nights in Feb 2019
Response from Dream Studios BA on 17 Apr 2019
Thank you for sharing your review! We are glad you enjoyed your stay. Please contact us directly so we can help you! Warm regards, Dream Studios BA

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded Expectations
Dream Studios was more like an apartment but very clean and comfortable. The staff was so friendly and helpful. A/C works great when it is set properly (ask for specific instructions if you want it cold).
Stayed 2 nights in Nov 2018
Response from Dream studios on 3 Dec 2018
Shannon, thank you for taking the time to write to us. Hope we can receive you again soon! Kind regards, Dream Studios

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great set up. Friendly staff. Location was easy to get around.
Stayed 4 nights in Nov 2018
Response from Dream Studios BA on 26 Nov 2018
Dear guest, thank you for taking the time to write to us. Hope we can receive you again soon. Dream Studios BA

10/10 Excellent

Prateek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best studio apartment in Buenos Aires
It was one of the nicest studio apartment i had stayed in Buenos Aires. The only thing about IVA being charged (being a foreigner) should be mentioned specifically as it was eventually charged to me.
Stayed 1 night in Nov 2018
Response from Dream Studios BA on 7 Nov 2018
Dear Prateek, thank you for taking the time to write to us. IVA charge is aN Argentinean law requirement. Hope we can receive you again soon! Kind regards, Dream Studios BA

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, the suite was very comfortable, spacious, very clean and secure. The staff was very attentive and nice.
Stayed 1 night in Aug 2018
Response from Dream Studios BA on 6 Sept 2018
Dear guest, thank you for taking the time to write to us. Hope we can receive you again soon. Kind regards, Dream Studios BA

10/10 Excellent

Paola, Córdoba, Argentina

Liked: Cleanliness, property conditions & facilities, room comfort
Spacious 2 bedroom apartment with kitchenette
Stayed 2 nights in Jun 2018
Response from Dream Studios BA on 15 Jun 2018
Paola, thank you for taking the time to write to us. Hope we can recieve you again soon. Warm regards, Dream Studios BA

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Dream Studios BA on 12 Dec 2018
Estiamdo huesped, muchas gracias por tomarse el tiempo para escribirnos. Esperamos poder recibirlo nuevamente pronto. Cordiales saludos, Dream Studios BA

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Unfair charges
They will charge you extra taxes that are not included in the Expedia rate even if you are exempt from these taxes.
Stayed 1 night in Apr 2018
Response from DREAM STUDIOS on 4 May 2018
Dear guest, thank you for taking the time to write to us. The 21% tax is added by the Argentinean law to all of the foreign reservations. Kind regards, Dream Studios BA

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really excellent stay - the apartment was very comfortable and the staff were very friendly. Would highly recommend.
Stayed 3 nights in Mar 2018
Response from DREAM STUDIOS on 20 Mar 2018
Dear Alexandra, thanks for taking the time to write to us. Hope we can recieve you again soon. Kind regards, Dream Studios BA

2/10 Terrible

Ron, Sydney

Disliked: Staff & service, property conditions & facilities, room comfort
Misleading advertising
We booked a studio for 3 adults thinking we were getting a queen bed and a twin bed which was advertised. Instead got a queen bed plus a very uncomfortable rock hard sofa. Then they charged us the 21% VAT on top when we arrived despite giving them our passports and meeting all other requirements. Now have to fight to get that back. The room was stiflingly hot, couldn’t have air con going because it wS so noisy. Beware...they will charge you the 21% vat!!
Stayed 1 night in Mar 2018
Response from DREAM STUDIOS on 20 Mar 2018
Ron, thanks for taking the time to write to us. We are really sorry about the inconviniences you found on your stay. We are going to take in your comments in order to improve our service. kind regards, Dream Studios BA

10/10 Excellent

Andrea, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second stay at Dream Studio and we will definitely stay there again! The location is great - close to Alto Palermo and restaurants. It is a safe area. The rooms are modern and comfortable. The staff is excellent and very accommodating. We wanted a late check-out due to a super delayed flight. We couldnt stay in our unit but the staff worked with us to find us another room to be in until we left. This was huge for us as we have 2 small kids and we needed somewhere to be! The pool is not big but the roof top views are nice and the area is very comfortable.
Stayed 2 nights in Jan 2018
Response from Dream Studios BA on 18 Jan 2018
Andrea, we are really pleased to know you visited us twice and that both times you enjoyed your stay! We are happy knowing we could help you with your late check our due to the delyed flight! We are looking forward on recieving you again! Hope you had a safe return home. Kind regards, Dream Studios BA

10/10 Excellent

Timothy Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Working Out Some Kinks
Overall, my stay at Dream Studios Buenos Aires was wonderful. The staff was very helpful and spoke fluent English. The room was awesome; it is just like the pictures. Dream Studios is an exemplary facility for the cost and location. The only confusing part was that, due to the nature of utilizing many travel apps, the check-in procedure got lost in translation. This seems to be an apartment building and Dream Studios owns some of the floors. The front desk is a security desk and as it is Argentina, there is not always someone there. Dream Studios' office is located on the third floor directly across from the elevator. If you can get in the building, they will be in the office. I hope this helps anyone who stays there because I definitely recommend the facility.
Stayed 1 night in Jan 2018
Response from Dream Studios BA on 8 Jan 2018
Timothy, Thank you for taking the time to write to us! We are glad to know you enjoy your stay. Sorry for the inconvinience in the check-in procedure, we are going to take in your comment to improve our service. We hope to recieve you again soon. Kind regards, Dream Studios BA

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, super comfortable bed and very large room
Stayed 5 nights in Dec 2017
Response from Dream Studios BA on 8 Jan 2018
Dear guest, Thank you for taking the time to write to us! We are really happy to read your review! We hope we can recieve you again! Kind regards, Dream Studios BA

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude staff
A very rude arrogant attendee at this facility! Very strange set up - Check is in one of the rooms - and this room was a mess! They charged additional tax ($ US 20) which was not part of the rate! I will never stay there again.
Stayed 1 night in Dec 2017
Response from Tatiana on 19 Dec 2017
Dear David, We are truly sorry that your experience with us wasn´t positive. We will consider your comments and recomendations to improve our service. If there is anything else we can do for you, please let us know. Kind regards, Dream Studios BA

8/10 Good

Rachel

Liked: Staff & service, property conditions & facilities
Great, simple hotel/apt. Hot water was a big issue
visiting family
Stayed 5 nights in Sep 2017
Response from Tatiana on 26 Oct 2017
Rachel, Thank you for taking the time to write to us! We´ll take your comment into account, to continue to improve our services. Hope we can receive you again soon. Kind reagrds,

8/10 Good

Jane

Liked: Room comfort
Convenient location, spacious rooms
The apart hotel is well-located, and the spacious rooms made it ideal for a business trip where our team needed to work in the suite. While the day-to-day cleaning was thorough (e.g., the bathroom was super clean), the other items in the room clearly needed a deep clean (the coverlet on the bed, couch upholstery, pillows were worn/had stains) and this was not great. The doorman who let us in after hours was friendly, the staff during the day was a bit abrupt.
Stayed 7 nights in Aug 2017
Response from DREAM STUDIOS on 9 Oct 2017
Jane, Thank you for taking the time to write to us. We will consider all your recomendations to keep on improving our service. Hope we can receive you again very soon.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Very nice location. Check-in and check-out procedure was very easy going and smooth. Flat is nicely furnished and the guards at the entrance are very nice and helpful regarding any issue.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Split decision
I had a split stay the 1st check in was fine but the second check in date has some issues that they did resolve the next day. This is an apartment so on weekends and after 5pm your own your own with any issues ... but the staff when there do an amazing job.

6/10 Okay

F, US

Liked: Cleanliness, room comfort
Disliked: Staff & service
The apartment is ok, the minimum. The location is ok and safe. Everything is "close", you can walk around but nothing is directly around the apartment. The management is beyond incompetent or polite to say the least. The cleaning staff and owner all seem nice enough though. The manager lady ruined the stay for me from the start by never replying to emails, lying and not answering the phone. She will do things on her time, not yours...even property maintenance. I was in a meeting for work when she sent the maintenance guy to "fix" the bathroom door that was broken, even before we arrived. This meant he made the somewhat functioning bathroom door unusable and left it that way, then decided to to the same to the front door of the apartment. So for multiple hours of the day the front and bathroom doors wouldn't work or close (no door knobs or locks) so we had to stay, and change our plans. Then later she sent him back, the maintenance guy was nice btw, just has a bad boss. Anyway she sent him back to fix the door, but let me know she had to leave and couldn't stay with him or monitor our things bc it was 5pm already.. So we changed our plans again and ended thanked the guy for fixing the doors then left about our day that evening. When leaving she did nothing but make sure the door was closed the second we left, no professional courtesy or decency at all. The anxiety, tempers and resentfulness of Argentines is unbearable hopefully the owner can find a new manager before she ru

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We loved our stay here, the room and facilities were as advertised, very clean and modern. The staff were very helpful and accommodating. Will definitely recommend!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable appartment, in mint condition.
Our experience was very good. The apartments are in great condition, and comfortable.

6/10 Okay

Rodrigo, Santa Cruz

Liked: Room comfort
Disliked: Cleanliness, staff & service
Good location, many details to improve
1. Cleanliness of the apartment was average at best. The floor rugs could have used a good vacuuming. 2. There two or three burned light bulbs in the apartment and that was annoying. 3. The Master Bedroom had no TV, only the secondary room had one 4. Be aware that during the day, there is NO ONE on the premises to assist you, with things like providing an adaptor for the different argentinian outlets or to lend you a Iron. There is only a guard at the Front Desk some of the time 5. Check in Hours are from 9.00 am until 5pm, which is really inconvenient because in my case, we left the hotel at 8.30 am and did not come back until 19.00 6. our room was not made on Saturday nor Sunday, presumably because we had not made it clear that we wanted the room to be made those two days, at check in. I think it should be the other way around. Make the room unless otherwise specifically stated

10/10 Excellent

Ana, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The room is simple, clean and modern. There is a stocked little kitchenette. Bathroom is amazing. The staff was incredible. Not only was our welcome kind and warm, but so was the departure. I had a bit of issues getting my suitcases packed, and then I needed to keep them in the office for the entire day while I was out. The woman in the office was so incredibly gracious and giving. I am still amazed at her attitude. So grateful for her generosity.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well equipped studio, good location, limited staff
Rooms are very good - beds comfortable, decently equipped mini kitchen, good wifi connections. Location is good, nice restaurants at several budgets, near Santa Fe Ave with lots of shops and a big mall, Bulnes subway station. Easy to get to lots of tourist sites. Hotel staff are only available during 'normal' work hours, rest of time there is a security guard only,

6/10 Okay

Antonius, Brentwood TN

Liked: Property conditions & facilities
Disliked: Room comfort
Disappointing stay here overall. Nice Room/Area.
Initially hard to find as there was no clear sign with the name. When we got there there was nobody, but it seemed that the reception / guard had just stepped out at that time as most other days someone was there. There was (during our whole stay) street work going on right in front of the entrance. Even knowing the location, it was though (even with GPS) to get there due to a lof of one-way streets in the area. If you miss a turn it can easily add 10-15 min to get back. Luckily we could park with in-and-out privileges right next door (paid). Beds for the children were not very comfortable (see picture 1 of 47). They had to sleep on the brown pullout sofa next to the 'room divider'. Main bed was ok. The first room they gave us had a terrace door (we were on a low level) that couldn't lock, so they moved us to a higher floor. Nothing much of a view though (dirty rooftops all around). Free WIFI, but not very reliable. Could not connect to my secure VPN most of the time. Disconnected frequently. What bugged us most was the 'value'. I guess its all about expectations, and ours were way higher than what we got. After the added service fees ($117/ night became over $200/night), and for that price I have stayed in much nicer places. We prefer to have a clean set of towels but no cleaning crew passing through our room every day anyways. If you don't have a car or children this is an ok place (provided you can book it cheaper). Nice restaurants, and shopping very close by.

10/10 Excellent

Cristian P, San Antonio, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great SAFE place to stay
We went with our children of 6 and 9 yo. The admin staff was great, the place clean an roomy, the neighborhood is very safe and you have access to eat and shop around at any hour. Great location in the middle of the city that has underground access everywhere.

4/10 Poor

Miguel, Texas

Disliked: Staff & service
SO-SO
Very decent room size with private balcony looking over "nothing" except other backs of buildings near bye. Quiet and comfortable, no complaints about the room. The disappointments were: no coffee available in the room, only tea; cleaning by maids done at different times (?) from mid morning to 1PM in the afternoon so made it hard to plan the day. WIFI not very good, sometimes it work and some other times it didn't.