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Reviews of Up Congreso Hotel

3 out of 5
Up Congreso Hotel
Montevideo 86, Buenos Aires, Capital Federal

Reviews

8.4

Very good

Rating 10 - Excellent. 112 out of 309 reviews" "
Rating 8 - Good. 134 out of 309 reviews" "
Rating 6 - Okay. 50 out of 309 reviews" "
Rating 4 - Poor. 8 out of 309 reviews" "
Rating 2 - Terrible. 5 out of 309 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fantastic location and hotel. Excellent value.
Stayed 1 night in Feb 2024
Response from Up Midtown on 22 Feb 2024
Dear Alison, Thank you for booking Up Midtown and for taking the time to review your recent stay on Expedia. We are thrilled to hear that you enjoyed our excellent value and our fantastic location. We hope to welcome you back soon for another great stay! Best regards,

10/10 Excellent

Leopoldo

Response from Up Congreso on 5 Feb 2024
Dear Leopoldo, Thank you for the rating. We are delighted to know you enjoyed your stay at our Up Congreso Hotel! We are very glad we met your standards and we are eager for you to visit us again. Sincerely,

10/10 Excellent

Viraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This modern clean property is the perfect base from which to explore Buenos Aires - everything is within walking distance. Even though they do not offer breakfast there is a convenient 'eating area' with microwave, kettle, coffee machine with all day free coffee which all is great. The best thing about the place though are the super helpful reception staff - they are amazing - special shout out to Valentine!! Thank-you to you all - you are what makes this place a great experience!
Stayed 4 nights in Oct 2023
Response from Up Congreso on 24 Nov 2023
Dear Viraj, Thank you for your kind review! We're delighted to hear that you enjoyed your stay at our Up Congreso Hotel in Buenos Aires. We're glad that our convenient 'eating area' with complimentary coffee and amenities added to your experience. Our front desk staff, especially Valentine, will be thrilled to receive your special shout out. We appreciate your kind words and look forward to welcoming you back in the future! Warm regards,

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel good location
Everything was perfect , linen and towels were worn and old . Location excellent!!!! Water heater , micro mini fridge made our stay more comfortable Front desk super nice, let our luggage (2 cary on) live there for a whole week until we came back from the Iguassu falls I was very surprised and happy for it😃 because airline did not let carry it😔 ( Smart Jet)
Stayed 5 nights in Oct 2023
Response from Up Congreso on 1 Nov 2023
Dear Katherine, Thank you for choosing our hotel and for taking the time to share your feedback. We are delighted to hear that you found our location excellent and that our amenities added to your comfort during your stay. We apologize for any inconvenience caused by the linen and towels and assure you that we are actively working on improving this aspect. Our front desk team is dedicated to providing exceptional service, and we are glad to hear that they were able to accommodate your luggage storage needs. We hope to welcome you back again in the future. Best regards,

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Up Congreso on 15 Oct 2023
Estimado Daniel, agradecemos su grata visita y su amable reseña. Lamentamos no haber estado a la altura de sus expectativas en esta oportunidad. Esperamos que esta desafortunada experiencia no nos impida volver a tener el gusto de recibirlo y recuperar su confianza brindándole la atención y el servicio que Ud. merece. Siempre será muy bienvenido.

10/10 Excellent

Anthony

Stayed 8 nights in Apr 2023
Response from Up Congreso on 5 May 2023
Dear Anthony, Thank You so much for choosing to stay at Up Congreso and taking the time to share your awesome feedback. We look forward into having You again next time your travels bring You back to Buenos Aires. Best regards,

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is helpful.
Stayed 1 night in Sep 2022
Response from Up Congreso Hotel on 21 Sept 2022
Dear Kathrynnd feedback. We are thrilled to know You enjoyed a pleasant stay at Up Congreso Hotel, and we look forward into having You again should your travels bring You back to the Buenos Aires area. Sincerely,

8/10 Good

James

Travelled with partner
Liked: Staff & service
Welcoming and friebdly staff. Comfortable bed with clean sheets. Good WiFi. Free coffee. Bedroom foor had not been cleaned properly. Bathroom was clean but much too small.
Stayed 1 night in Sep 2022
Response from Up Congreso Hotel on 19 Sept 2022
Dear James, We are so happy to learn that your stay was enjoyable overall. It's especially lovely to find out that you were able to enjoy our friendly service and comfortable rooms. Please be assured that we take your feedback seriously and will elevate your concerns to our management in an effort to improve upon the hotel experience. We hope we will have the opportunity to provide you with an even grander stay in Buenos Aires, and we hope to welcome you back soon. Warm regards,

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2022
Response from Up Congreso Hotel on 14 Jan 2022
Dear Eric, Thank You so much for booking Up Congreso Hotel, and taking the time to review your experience while a guest. We are thrilled to know You enjoyed an overall pleasant stay, and look forward into having you again should your travels bring you back to the Buenos Aires area. Nice regards,

10/10 Excellent

Nadia A

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the hotel, the staff was extremely friendly and helpful with any request we had. The area is perfect to walk and have lots of public transport nearby. I will defenetly stay there again
Stayed 2 nights in Jan 2022
Response from Up Congreso Hotel on 6 Jan 2022
Dear Nadia A, Thanks for the wonderful review! It's excellent you had such a fantastic experience at Up Congreso Hotel, in Buenos Aires. We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. We look forward to sharing another splendid experience with you soon! Have a lovely day!

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was close to many plces we wanted to see. Staff were helpful. Some good restaurnts nearby.
Stayed 2 nights in Feb 2020
Response from Florentino - Guest Relations on 19 Mar 2020
Dear Guest, Thank You so much for taking the time to share your kind feedback. We are thilled to know You enjoyed our location and service. We look forward into welcoming You back soon. Kindest regards,

10/10 Excellent

Vesselin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Florentino - Guest Relations on 27 Feb 2020
Dear Mr. Vesselin, Thank You so much for taking your time to share your experience with us. We are thrilled to know you enjoyed your stay at River Hotel, and look forward into welcoming You back again the next time You come down to Buenos Aires. Warmest regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value; near main avenues; older rooms but pretty comfy. Great shower!
Stayed 1 night in Jan 2020
Response from Florentino - Guest Relations on 16 Jan 2020
Dear Guest, Thank You so much for taking the time to share your experience during your recent stay by us. We are glad You enjoyed your stay, and look forward into welcoming You back soon. Warmest regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Decent stay for a short layover. Location wise is ok, 20min walk towards major attraction.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2019

10/10 Excellent

ItzhakVulej, Tel Aviv, Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for money, excellent location, very friendly and professional staff.
Stayed 15 nights in Aug 2019

8/10 Good

JOHN

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2018
Response from Gerencia on 14 Sept 2018
Agradecemos su puntuación!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shops and centre of town
I found staying at the hotel quite convenient to access all parts of the city The staff were fantastic.I also appreciated the fact that it is an adults only hotel in view of tranquillity.
Stayed 9 nights in Mar 2018
Response from Gerencia on 9 May 2018
We really appreciate you took the time to comment on our property. We will be glad to have you again among our guests.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. One block from Congress. Interesting area to stay in. Basic but good value rooms.
Stayed 3 nights in Nov 2017
Thank you for you review!

8/10 Good

Verified traveller

Disliked: Cleanliness
Great location!
The hotel was in a great spot for getting out and seeing BA! It did seem a little run down though. The floors were tile and dirty. The mattress was a little on the lumpy side.
Stayed 2 nights in Jul 2017

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Buenos Aires
This was a good hotel that was very close to the National Congress. I enjoyed my stay. The staff was very friendly and helped me with questions I had about Buenos Aires.
Dear Max, Thank you very much for your preference. We are happy to know that you have enjoyed your stay with us. We hope to have the opportunity to host you again in our hotel. Thank you very much and see you soon!

8/10 Good

JOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estimado JOK, Muchas gracias por su preferencia. Nos alegra saber que ha disfrutado su estadía con nosotros. Esperamos tener nuevamente la oportunidad de hospedarlo en nuestro hotel. ¡Muchas gracias y hasta pronto!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Value for Money. Some rooms need renovations
We stayed at the Babel Plaza between March 24-29 and occupied room 606. At first we were given room 502 and it was in deep need of renovation so we moved to 606. The hotel is well located near Congreso, (5min walk max.) where you can take many buses (colectivos) that will get you all over town. It is also near the mythical Avenida Corrientes and the Obelisco. As said, some rooms are in great need of rénovations, and the hotel having changed name recently (from River hotel to Babel Plaza) is probably going to do so. Room 606 was confortable and had no carpet, a plus for me. AC worked well and the bathroom was nice. It had bidet, bad with shower, toilet and sink. TV with many channels but no foreign language channel (i.e.: no English channel) The breakfast is simple but of good quality and the breakfast room staff is kind, polite and efficient. The reception agent Jorge and Sébastian are both knowledgful, helpful and nice. We had good wifi signal all the way whether in the lobby or in our room. Considering the facts and the room we occupied, I would definitely recommend this hotel, as long as you take into consideration that it is not a 5-star. It has excellent value for money.
Dear Mr. Romeo, In order to improve our service and quality we're going to keep working on all the stuff mentioned. It is our pleasure to know you have enjoyed your stay with us and we hope to see you soon again. Thank you, King regards Babel Plaza Staff

10/10 Excellent

Bill

Liked: Cleanliness, property conditions & facilities, room comfort
Babel Plaza (River Hotel )
Very central to most everything. Congress park is just a block up the street. Safe neighborhood. No one could speak English 0was the only drawback. ( I guess we should learn Spanish )
Dear Bill, Thank you very much for your preference. We are happy to know that you have enjoyed your stay with us. We hope to have the opportunity to host you again in our hotel. Thank you very much and see you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 13 Mar 2017
Estimado Por parte de todo el equipo de Babel Plaza queremos agradecerle mucho su comentario y esperamos tener nuevamente la oportunidad de hospedarlo en nuestro hotel. ¡Muchas gracias y hasta pronto!

10/10 Excellent

Gabriela, congreso, BA. Argentina.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
calm, relaxing and confort
I enjoyed it, really nice hotel.
Response from General Manager on 13 Mar 2017
Dear Gabriela, Thank you very much for your preference. We are happy to know that you have enjoyed your stay with us. We hope to have the opportunity to host you again in our hotel. Thank you very much and see you soon!

8/10 Good

Andrew H

Liked: Cleanliness, staff & service, property conditions & facilities
amazing value !!!
Response from General Manager on 6 Mar 2017
Dear Andrew H. Thank you very much for your preference. We are happy to know that you have enjoyed your stay with us. We hope to have the opportunity to host you again in our hotel. Thank you very much and see you soon!

8/10 Good

Cristian, Medellín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The site is kind of not so secure at night, nevertheless, is a well located hotel if you want to walk nearby for knowing the touristic attractions. Comfortable for resting and clean, besides, it has plenty of space.
Response from Babel Plaza on 24 Jan 2017
Dear Cristian Thank you very much for your preference. We are happy to know that you have enjoyed your stay with us. We hope to have the opportunity to host you again in our hotel. Thank you very much and see you soon!

6/10 Okay

naushin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind and helpful. The hotel was exactly what you pay for. It was fine. I didn't love or hate it. I only had a complaint because the air was broken and didn't get fixed for the two nights we stayed. It's still a decent bang for your buck kind of place.
Response from General Manager on 4 Jan 2017
Dear Thank you for your comments. We will take care of every detail mentioned. The reviews of our guests help us to improve our service. We hope to see you soon. Best regards.

6/10 Okay

Verified traveller

Liked: Staff & service
Area is dangerous
Average experience, didn't feel the safest in the area
Response from Babel Plaza on 4 Jan 2017
Dear Thank you for your comments. We will take care of every detail mentioned. The reviews of our guests help us to improve our service. We hope to see you soon. Best regards.

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, good service.
Overnight stay between flights, everything supermarket clean and comfortable, very hot shower, helpful staff at reception with giving directions, also they offered to let me check out 1 hour late as I arrived at 11:30pm. Would definitely stay here again. 5 mins walk to Subte station, 15 mins to Av Santa Fe with a lot of shops, 20 min taxi to Manuel Leon Airport Shuttle at Terminal Madero.
Response from General Manager on 4 Jan 2017
Dear Thank you very much for your preference. We are happy to know that you have enjoyed your stay with us. We hope to have the opportunity to host you again in our hotel. Thank you and see you soon!

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality/price rate
Hotel & Room in good conditions. Hotel services was quite good. The location is not very good because of its neighborhood. Room wi-fi conection was very poor.
Response from General Manager on 4 Jan 2017
Dear Thank you for your comments. We will take care of every detail mentioned. The reviews of our guests help us to improve our service. We hope to see you soon. Best regards.

10/10 Excellent

Dario, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Clean, renovated, quiet, centrally located, excellent hotel for the price! Rooms have thermostat, led TV, desks, Wi-Fi, several receptacles with plug adaptors. Walking distance to Congreso and subway. Even better than other hotels in BA much more expensive. Would definitely recommend!
Response from Juana on 21 Sept 2016
We really appreciate your comments. We will be very pleased to have you again with us!

10/10 Excellent

frank, Mt V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a fine, convenient place
pleasan, relaxing

8/10 Good

Mary Claire

Liked: Cleanliness, staff & service, room comfort
Nice basic hotel good location
Great location just off the main square, staff were friendly and good breakfast. Hotel could do with a bit of refurb but nice for the price. It doesn't have a gym or sauna as advertised we were disappointed with this.

8/10 Good

fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Comfortable and quiet . Staff was nice . Good value for money ! Close to Subte and a few minutes from Corrientes . I would recommend !

10/10 Excellent

ERIKA, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel
Stayed 1 night as I needed to wait a few hours before my next flight and this hotel was perfect. It's completely renovated and the service was great. Great budget hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
I stayed jn this hotel for 3 days. It is on the good location - most tourist attractions are near by. although room is a bit small and breakfast is very simple, staying in this hotel is still good option when considering its price.

10/10 Excellent

Diane, Anaheim, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind 3 Star Hotel
For a 3 Star Hotel, this place delivers. I found myself getting robbed and subsequently moneyless and without a passport on my way to the airport, rendering me having to stay in Buenos Aires some additional nights until I was able to get an emergency passport and rebooked a flight. Luckily, I remembered my credit card number and booked River Hotel before I had to close out my credit card, as this was also stolen from me. Having no ID and no money, the hotel was very understanding and even let me borrow their phone charger as my phone and Internet were my only solace. The front desk staff are very nice and accommodating. The rooms are decent, especially for the price I paid. It came with a TV, a double bed, a full length mirror, a desk, and private restroom with a blow dryer, shampoo, and soap. I like that the water pressure was high. It was the best showerhead since the water came out at full blast. There was also hot water and air conditioning in the room. The breakfast was continental: ham and cheese, croissants, toast, yogurts, cereal, and coffee and tea, with butter, jam, cheese, and dulce De leche for your toast. The general area of the hotel is central and right next to Saenz Pena subway station and one block from the number 8 airport bus off Avenida de Mayo. Overall, I would recommend this hotel as the staff really made my stay here, and it was a good price.

10/10 Excellent

Diane, Santa Ana, CA

Liked: Staff & service, room comfort
Kind 3 Star Hotel
For a 3 Star Hotel, this place delivers. I found myself getting robbed and subsequently moneyless and without a passport on my way to the airport, rendering me having to stay in Buenos Aires some additional nights until I was able to get an emergency passport and rebooked a flight. Luckily, I remembered my credit card number and booked River Hotel before I had to close out my credit card, as this was also stolen from me. Having no ID and no money, the hotel was very understanding and even let me borrow their phone charger as my phone and Internet were my only solace. The front desk staff are very nice and accommodating. The rooms are decent, especially for the price I paid. It came with a TV, a double bed, a full length mirror, a desk, and private restroom with a blow dryer, shampoo, and soap. I like that the water pressure was high. It was the best showerhead since the water came out at full blast. There was also hot water and air conditioning in the room. The breakfast was continental: ham and cheese, croissants, toast, yogurts, cereal, and coffee and tea, with butter, jam, cheese, and dulce De leche for your toast. The general area of the hotel is central and right next to Saenz Pena subway station. Overall, I would recommend this hotel as the staff really made my stay here, and it was a good price.

8/10 Good

John, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
A decent hotel in a reasonable area, nothing was an issue

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

10/10 Excellent

Eder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Up Congreso on 19 Nov 2023
Olá, Eder! Obrigado por dedicar um tempo para compartilhar seu feedback. Hóspedes como você, nos ajudam a evoluir todos os dias. Em sua próxima visita a Buenos Aires, aguardamos sua hospedagem conosco! Muito Atenciosamente,

8/10 Good

Rodolfo Antonio

Stayed 2 nights in Sep 2023
Response from Up Congreso on 19 Oct 2023
Agradecemos su grata visita y su amable evaluación de nuestras comodidades y servicio, estimado Sr. Rodolfo Antonio. Nos complace saber que hemos estado a la altura de sus expectativas y que disfrutó Ud. de una estancia agradable. Esperamos volver a tener el placer de recibirlo muy pronto. Siempre será muy bienvenido.

6/10 Okay

Rodolfo Antonio

Stayed 2 nights in Sep 2023
Response from Up Congreso on 7 Oct 2023
Muchas gracias, Rodolfo, por confiarnos su alojamiento durante su reciente viaje a Buenos Aires, y compartir su evaluación de nuestras comodidades y servicio. Esperamos volver a tener el placer de recibirlo muy pronto y brindarle una experiencia superadora. Siempre será muy bienvenido.

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Up Congreso on 2 Sept 2023
Muchas gracias, Enrique, por hospedarse en Up Congreso y compartir con la comunidad de viajes de Hoteles.com su experiencia. Nos complace saber que hemos satisfecho sus expectativas, y que disfrutó de una estancia confortable y placentera. Esperamos volver a tener el gusto de recibirlo muy pronto. Siéntase siempre muy bienvenido.

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Muito bom! Quarto confortável, bem quentinho kk Pessoal muito gentil! Limpeza era feita todo dia, a moça super simpática. Tinha sabonete, shampoo e condicionador disponíveis. Não tem café incluso, mas tem uma máquina de café gratuita e um espaço que podemos usar pra comer. Tem um café Martinez bem na esquina, super bom. Ótima localização, é super perto da praça do congresso e dá de ir andando tranquilo até o obelisco e casa rosada.
Stayed 6 nights in Aug 2023
Response from Up Congreso on 12 Aug 2023
Agradecemos pelo seu feedback positivo, Gisele! Ficamos felizes em saber que você aproveitou a sua estadia conosco e que o quarto foi confortável e acolhedor. Nossa equipe se esforça para proporcionar um excelente atendimento e garantir a limpeza durante toda a sua estadia. É bom saber que você aproveitou a máquina de café gratuita e a proximidade de cafeterias na região. Estamos situados em uma excelente localização, próxima a pontos turísticos importantes. Esperamos recebê-la em breve em sua próxima visita a Buenos Aires em nosso Up Congreso Hotel!

10/10 Excellent

Jose

Stayed 1 night in Jul 2023
Response from Up Congreso on 18 Jul 2023
Muchas gracias, José, por hospedarse en Up Congreso y compartir con la comunidad de viajes de Hoteles.com su experiencia. Nos complace saber que hemos satisfecho sus expectativas, y que disfrutó de una estancia confortable y placentera. Esperamos volver a tener el gusto de recibirlo muy pronto. Siempre será muy bienvenido.

10/10 Excellent

Minako

Liked: Cleanliness, staff & service, property conditions & facilities
路地裏的な場所で、すこしわかりにくいかもしれませんが、施設やスタッフは良かったです。私は使いませんでしたが、バスタブありです。
Response from Up Congreso on 6 Jul 2023
Dear Minako, Thank You so much for taking the time to share your feedback. We are happy to learn you enjoyed an overall pleasant stay at the Up Congreso. We look forward into having you again should your travels bring you back to Buenos Aires. Most Sincerely,

10/10 Excellent

Ranniery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento de excelência
Muito boa a localização, tudo perfeito ,novinho, atendimento de excelência,parabéns a tida equipe do hotel, indico e voltarei em breve.
Stayed 5 nights in Jun 2023
Response from Up congreso on 15 Jun 2023
Muito obrigado pelo comentário a gente fica feliz recebendo você