Ratings based on 130 Verified Reviews

3.9 out of 5
70% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia-verified reviews
5 out of 5
Recommended
for Personal Event
by a verified traveller

Rubin Hotel.

Posted 26-Feb-2018 on Hotels
Eight day stay.A very good hotel regarding the fitness and spa facilities. 1st class massage from Niki which I would definitely recommend. The menu was great value and had everything on it that I like and reasonably priced. To say it was close to the city was a big exaggeration, one bus ride plus a 30 minute walk. Not what I would call close. The staff were all friendly and helpful. I would stay in this hotel again. Many thanks.
4 out of 5
by Dejan

Very good hotel! Great value for the money.

Posted 07-Jan-2018 on Hotels
Location is not great, but we travelled by car, and every location in the city was close (for example 15min from Vazi street). Parking was 5eur per day, which is not bad. Hotel is nice, but needs renovation. It looks a bit older, everything, outside, inside, rooms... It has all you need in a room, coffee machine, 2 TV-s, bathrooms are fully equipped, and rooms are very big, bigger then in usual hotels (we were in Junior Suite). Breakfast was excellent. And, everything was very clean! I would recommend this hotel. And, if I come again in Budapest, I would first check this hotel for stay.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 14-Dec-2017 on Hotels
4 out of 5
by Tobias Karl

Short trip

Posted 20-Nov-2017 on Hotels
In general we can't complain. I was a very nice stay and all hotel employees took good care of us, especially at the reception. However it is visible that the Hotel's best days are behind, and a lot of things are just old. Annoying was that the windows are very thin and you can hear everything from outside (street). Definitely to recommend is the massage in the SPA center from Isabella. :)
4 out of 5
Recommended
for Everyone
by a verified traveller from berksire

International, lots going on!

Posted 14-Oct-2017
Pros: Modern reception, felt welcome and valued. Wellness centre, pool, massage etc. Had the best cellulite massage ever.
Cons: Didn’t realise Standard rooms didn’t include tea/coffee facilities, but housekeeping quickly arranged these for me. Excellent!
Location: Buses, trams, metro nearby. Bud card; free travel/ discounts worth buying. Over 65s travel free. Minibud bus from/to from airport...great value!
Visited as Dental tourist, close to clinic, very helpful staff, great breakfast. Lovely garden. Would most certainly use again!
Comment from Hotel Management
20-Oct-2017 by Balázs Nánai, Hotel Management
Dear Liz, Thank you very much for your honest review of your recent stay at Rubin Wellness & Conference Hotel Budapest! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I am glad to hear about your wonderful feedback the friendly service, great wellness and unique massage experience. These exemplify the excellent standards that we aim to provide every guest. Referring your constructive critic: As you realised we do not have tea/coffee facility in the satsndard room but the staff arrenged as per your request. With continuous trainings we are thriving hard to improve the hospitality skills of our colleagues to fulfil our guest’s requirements at the highest level. It would be such a pleasure to personally welcome you back to our hotel! With kind regards, Balázs Nánai Director of sales Rubin Wellness & Conference Hotel Budapest Team
3 out of 5
by Fatmir

Posted 04-Oct-2017 on Hotels
Comment from Hotel Management
06-Nov-2017
Dear Fatmir, Thank you again for choosing Rubin Wellness & Conference Hotel Budapest! We are sorry to hear, that our hotel and our services did not meet fully with your expectations. We are working continuously to improve the quality of our services, and your review is the most important feedback, to understand, which are the key points, and where we need to improve! With continuous trainings we are thriving hard to improve the hospitality skills of our colleagues to fulfil our guest’s requirements at the highest level. Please specify what you have missed during your stay, your commenst are more then welcome. We truly hope, that we will have the opportunity to welcome you again in our hotel, to show, that we are able to make your stay pleasant and even more comfortable. With kind regards, Balázs Nánai Rubin Wellness & Conference Hotel Budapest
4 out of 5
by a verified traveller

Excellent hotel

Posted 28-Sep-2017 on Hotels
Everything was great except the hotel is far from the city center and a little bit far from public transport. I would give the hotel 4 stars out of 5
Comment from Hotel Management
18-Oct-2017
Dear Guest, TThank you very much for your candid review of your recent stay at Rubin Wellness & Conference Hotel Budapest! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It is a pleasure to read such positive comments about your stay in our hotel. I am glad to hear about your wonderful feedback the friendly service and the easy parking. These exemplify the excellent standards that we aim to provide every guest. Referring your critic: we are not a downtown location, but we have easy access to the main roads and the public transportation is only 2 minutes walk from the hotel door. With continuous trainings we are thriving hard to improve the hospitality skills of our colleagues to fulfil our guest’s requirements at the highest level. It would be such a pleasure to personally welcome you back to our hotel! With kind regards, Balázs Nánai Director of sales Rubin Wellness & Conference Hotel Budapest Team
1 out of 5
by a verified traveller

Cockroaches!!!!!!

Posted 02-Jul-2017 on Hotels
Cockroaches in my room! Yeah! At first I just saw one in the bathroom so I killed it and went about my day. Then later that night, I saw two more crawling around the headboard of my bed. Before I could kill em, they scurried under the bed! Needless to say I had quite the restless night. I mean, I knew they weren't actually crawling on me, but every tickle or touch of the sheet sent a shiver down my spine (you know what I mean!). The hotel moved me to another room, which ended up being without issue, however... if there are cockroaches in one room.. you can bet it's probably not just there! The entire hotel looks like it's very old and aged, so I'm not surprised.
3 out of 5
by a verified traveller from Chicago IL

Functional lodging

Posted 28-Apr-2017
EXTREMELY HELPFUL KIND staff. People were very nice and that was highly helpful. Unfortunately the center is off the beaten path. There is a bus stop near the hotel. The rooms are quite spacious. The bathroom is great with an over head and hand held shower. The beds are adequate. The room rate is good and there is a bar and restaurant. If you don't mind being off of the tourist path then this may be a good place to stay.
5 out of 5
by a verified traveller

Good stay

Posted 22-Nov-2016 on Hotels
Nice hotel with good facilities including pool and saunas.