It was a bit difficult to contact the property before the stay as the phone number in the email had nothing to do with this property. Luckily, the lady from the other company found out a mobile number for the right person. When we got to the house there was nobody there, although we had arranged a time for our check in. After standing in the rain for 10 minutes I noticed a small sign on the wall asking us to call into the pub next door to pick up the keys. There was a lovely man there enjoying his lunch. Bad for him, he had to leave his lunch and show us the apartment, which was all fine. There is a lift, which we didnt use as the apartment is on the first floor. It was a lovely and clean flat. We loved it. There qere no issues, we were vwry happy. It is a great place to stay, very central with lots of shops, a square full of restaurants, great transport facilities. We had lots of clean towels, tv, and fairly stocked kitchen (utensils were enough). There is no dishwasher or washing machine -but we knew that. Checking out was easy. Wifi worked well. We found a phone number for a person in case there was a problem. But for us there wasnt any. We had a great time.