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Reviews of Hotel Chesscom

3 out of 5
Hotel Chesscom
Bartok Bela u. 5, Budapest

Reviews

8.4

Very good

Rating 10 - Excellent. 167 out of 424 reviews" "
Rating 8 - Good. 173 out of 424 reviews" "
Rating 6 - Okay. 64 out of 424 reviews" "
Rating 4 - Poor. 13 out of 424 reviews" "
Rating 2 - Terrible. 7 out of 424 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lejla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great exeperience. Clean, spacious with the best staff :)
Stayed 1 night in Dec 2023
Response from Ms Andrea Pálfi on 26 Mar 2024
Dear Lejla,Thank you for sharing your excellent feedback with us!We are glad that you liked so many aspect of our service.Such words give us encouragement to continuously find ways to improve ourselves.I hope your stay was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still worth it
Stayed 1 night in Dec 2023
Response from Ms Andrea Pálfi on 30 Dec 2023
Dear Kathy,Thank you for sharing your feedback with us!We are glad that you were satisfied with our hotel.I hope your trip was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

10/10 Excellent

Sudheendra Kumar, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ms Andrea Pálfi on 25 Nov 2023
Dear Sudheendra Kumar,Thank you for sharing your feedback with us!We are glad that you were satisfied with our hotel.I hope your trip was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

10/10 Excellent

Adrienn

Stayed 3 nights in Jun 2023
Response from Ms Andrea Pálfi on 30 Dec 2023
Kedves Adrienn!Köszönjük, hogy megosztotta velünk véleményét!Örömmel olvasom, hogy meg volt elégedve szállodánkkal!Reméljük, jól érezte magát nálunk, és hamarosan újra vendégül láthatjuk!Üdvözlettel:Pálfi AndreaVendégkapcsolati Vezető

8/10 Good

Hanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice and clean hotel for a one night stay. Close to the airport, best place if you need convenience due to your flight schedule.
Stayed 1 night in Oct 2023
Response from Ms Andrea Pálfi on 4 Nov 2023
Dear Hanny,Thank you for your kind words about your recent stay at our hotel. We are delighted to hear that you found our property nice and clean.Our proximity to the airport and the convenience we offer to travelers with tight flight schedules is something we take pride in.We appreciate you choosing our hotel for your one-night stay, and we hope to have the pleasure of welcoming you back in the future.Kind regards,Ms Andrea PálfiGuest Relations Manager

10/10 Excellent

Bruce

Stayed 1 night in Oct 2023
Response from Ms Andrea Pálfi on 27 Oct 2023
Dear Bruce,Thank you for sharing your feedback with us! We are glad that you liked so many aspects of our service. I hope your stay was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was squeaky clean and smelled nice. In the room everything was in good condition and operational. The welcome gifts in the room were relevant to the country and given full heartedly (based on the little message on the table). The car park is large and secure. Members of the hotel staff were very friendly, helpful and professional. The location is excellent for those travelling by plane, it's only 13 minutes to the airport car park. As well, it is near the public transport and shopping terminal, KöKi (Kőbánya-Kispest). There's only one thing I'd ask from the management - please provide smaller pillows in addition to the traditional large ones (at least as an option) as the traditional large ones are not suitable for all. I recommend this hotel for everyone.
Stayed 1 night in Oct 2023
Response from Ms Andrea Pálfi on 16 Oct 2023
Dear Susanna,We're pleased to hear about your positive experience! It's glad to know that you found our hotel exceptionally clean and well-maintained. We appreciate your kind words about the welcome gifts and the professionalism of our staff. We're delighted that our location was convenient for your travel needs. Thank you for your suggestion regarding the pillows; we'll definitely consider this for added guest comfort. We look forward to welcoming you back and appreciate your recommendation to others.Yours sincerely,Ms Andrea Pálfi,Guest Relations Manager

8/10 Good

Norbert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Smal room. The noise comes through on the wall. Nice breakfast, free carpark. The property close to the public transport and a shopping centre. Friendly staff.
Stayed 1 night in Oct 2023
Response from Ms Andrea Pálfi on 9 Oct 2023
Dear Norbert,Thank you for your feedback. We appreciate your compliments on our breakfast, free parking, proximity to public transport and shopping center, as well as our friendly staff. We apologize for any inconvenience caused by the room size and noise. We value your input and hope to provide an even better experience in the future.Warm regards,Ms Andrea PálfiGuest Relations Manager

10/10 Excellent

Matija

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy. Breakfast was great. 👍 We also liked check out time until 11:00 because our flight landed around 1:00 so we had time to get some sleep.
Stayed 1 night in Sep 2023
Response from Ms Andrea Pálfi on 23 Sept 2023
Dear Matija,Thank you for your review!It's wonderful to hear that you had a positive experience during your stay! Your feedback is greatly appreciated, and we're delighted to know that you found the room clean and tidy, enjoyed the breakfast, and appreciated the flexibility of our check-out time.We look forward to serving you again in the future!Warm regards,Ms Andrea PálfiGuest Relations Manager

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in this hotel a few times when I travelled. The place is getting better and nicer. It's very clean, beds are comfortable, staff is super nice and helpful. The hotel is close to the train station, and close to the airport.
Stayed 1 night in Sep 2023
Response from Bernadett on 13 Sept 2023
Dear Monika,Thank you for sharing your feedback with us regarding your recent stay in Hotel Chesscom. We are glad to read that you are satisfied with the services and facilites we provide and you became a returning guest.We are looking forward to welcoming you back soon again!Kind regards, Bernadett LénártSales department

10/10 Excellent

Maria

Stayed 1 night in Sep 2023
Response from Ms Andrea Pálfi on 16 Sept 2023
Dear Maria,Thank you for sharing your feedback with us! We are glad that you liked so many aspects of our service. Such words give us encouragement to continuously find ways to improve ourselves.I hope your stay was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

10/10 Excellent

Kinga

Stayed 1 night in Sep 2023
Response from Ms Andrea Pálfi on 4 Oct 2023
Kedves Kinga!Köszönjük, hogy megosztotta velünk véleményét!Örömmel olvasom, hogy meg volt elégedve szállodánkkal!Reméljük, jól érezte magát nálunk, és hamarosan újra vendégül láthatjuk!

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatocation, friendly staff
Stayed 1 night in Aug 2023
Response from Ms Andrea Pálfi on 29 Aug 2023
Dear Stefan,Thank you for your kind words! We're glad you enjoyed our location and found our staff friendly. We hope to welcome you back soon!Best regards,Ms Andrea Pálfi,Guest Relations Manager

8/10 Good

Daniel Lomholt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ms Andrea Pálfi on 29 Aug 2023
Dear Daniel,Thank you for choosing to stay at Hotel Chesscom during your recent visit to Budapest.We are glad that you were satisfied with our hotel.I hope your trip was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023
Response from Ms Andrea Pálfi on 7 Aug 2023
Dear our valued Guest,Thank you for taking your time to leave a feedback regarding your recent stay at Hotel Chesscom. We are pleased to hear that you had a pleasant stay overall. We hope to see you again soon! Yours sincerely, Ms Andrea Pálfi,Guest Relations Manager

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023
Response from Ms Andrea Pálfi on 19 Jul 2023
Dear Caroline,Thank you for sharing your feedback with us!We are glad that you were satisfied with our hotel.I hope your trip was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family of 4 stayed for one night prior to a departure from the nearby Ferenc Liszt International Airport (9 km). There is free parking on site and the drive to the airport is easy on a main highway. Breakfast available for 7 EU per person which seemed to be a good value and very convenient. An elevator is available to get luggage to the upper floors. Room was large and clean and bathroom appeared recently renovated with a large shower. For longer stays, the middle class neighborhood around the property is not scenic or touristy, but has grocery stores and restaurants and there is a mall with a subway station and bus service is right across the street. The property was convenient and a good value!
Stayed 1 night in Jun 2023
Response from Ms Andrea Pálfi on 5 Jul 2023
Dear Edward,Thank you for choosing our hotel for your recent stay and for sharing your feedback with us. We are thrilled to hear that you had a positive experience and found our property to be convenient and a good value.We understand that proximity to the airport was an important factor for you. Our free on-site parking and easy access to the airport via the main highway are designed to provide a seamless and convenient experience for our guests.We are glad that you found our breakfast offering to be a good value and convenient. Our team is committed to maintaining a high standard of cleanliness, and we are pleased that your room was spacious and clean. Thank you once again for your feedback and for choosing our hotel. We hope to have the pleasure of welcoming you back in the future, should your travels bring you to the area again.Warm regards,Ms Andrea Pálfi,Guest Relations Manager

10/10 Excellent

Michael Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff able to help with info and requests about surroundings. Good,safe parking. We will return when we have the opportunity.
Stayed 1 night in Jun 2023
Response from Ms Andrea Pálfi on 5 Jul 2023
Dear Michael Anthony,Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had a positive experience.Cleanliness is a top priority for us, and we are delighted that you found our hotel to be clean. Our dedicated housekeeping team works diligently to maintain a high standard of cleanliness throughout the property.Moreover, we understand the importance of safe parking for our guests, and we are glad that our parking facilities met your expectations.Thank you once again for your feedback and for choosing our hotel. We can't wait to have you back as our valued guest.Warm regards,Ms Andrea PálfiGuest Relations Manager

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money, tasty breakfast, friendly and helpful staff, comfortable bed and good location for Budapest airport if you don't want to pay 150 Euros/night to sleep at the airport hotel. I'll stay again next time I'm in Budapest.
Stayed 2 nights in Jun 2023
Response from Ms Andrea Pálfi on 15 Jun 2023
Dear Adrian,Thank you for taking the time to review the hotel. It is a pleasure to read that you enjoyed your stay with us.It is truly rewarding when a guest recognizes our team and takes the time to say thank you. We take such pride in delivering a truly memorable experience for our guests and your comments will be shared with our entire team to continue efforts to make the hotel a great place for our guests to stay.Once again, thank you for your thoughtful comments. We look forward to welcoming you back in the future. Regards,Ms Andrea Pálfi,Guest Relations Manager

10/10 Excellent

Thomas, Medellin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Ms Andrea Pálfi on 15 Jun 2023
Dear Thomas,Thank you for sharing your feedback with us! We are glad that you liked so many aspects of our service. Such words give us encouragement to continuously find ways to improve ourselves.I hope your stay was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing service and crew!
Stayed 7 nights in May 2023
Response from Ms Andrea Pálfi on 8 Jun 2023
Dear Robert,Thank you for sharing your feedback with us! I am happy to hear that you find our service amazing. Your compliment means a lot to our team. We look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is about 15 minutes from the airport and it is very clean!
Stayed 1 night in Apr 2023
Response from Ms Andrea Pálfi on 30 May 2023
Dear Ramona,Thank you for sharing your feedback with us!We are glad that you were satisfied with our hotel.I hope your trip was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you so much for your help and very friendly personal
Stayed 1 night in May 2023
Response from . on 13 May 2023
Dear Nataliya, Thank you for choosing our hotel for your recent stay in Budapest and thank you for your nice feedback, we always try to do our best to make the guests' stay pleasant and comfortable. We hope to see you soon again! Kind regards, Ms Bernadett Lénárt, Sales Manager

10/10 Excellent

David

Stayed 1 night in Apr 2023
Response from Ms Andrea Pálfi on 29 Apr 2023
Dear David,Thank you for choosing to stay at Hotel Chesscom during your recent visit to Budapest.We are pleased to read you had a nice stay with us overall.We hope we can welcome you back again in the near future!Sincerely Yours,Ms Andrea Pálfi,Guest Relations Manager

4/10 Poor

Csaba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tha walls are paper thin: too much noise.
Stayed 3 nights in Mar 2023
Response from Ms Andrea Pálfi on 9 Apr 2023
Dear Csaba,Thank you for taking some of your valuable time to post your review and share your feedback and experience regarding your stay with us. Equally, I regret reading your negative comments, which have been taken on board and forwarded to the management.I really hope that we will have a chance to change your opinion positively in the near future!Many thanks,Ms Andrea Pálfi,Guest Relations Manager

8/10 Good

Elliot

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Ms Andrea Pálfi on 20 Mar 2023
Dear Elliot,Thank you for sharing your comment, happy to hear that you enjoyed your stay with us.We hope to see you soon again.Best regards,Ms Andrea Pálfi,Guest Relations Manager

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
It was perfect, the amenities were just as described. Big shower and comfortable bed. The WiFi was really fast. It was perfect for my short stay Inbetween flights
Stayed 1 night in Jan 2023
Response from Ms Andrea Pálfi on 19 Feb 2023
Dear Mohammed,Thank you for sharing your opinion regarding to your stay at Hotel Chesscom.It is great to see that you were pleased with your “clean and tidy” room. We do hope we will have the chance to welcome you again at Hotel Chesscom.Best regards,Ms Andrea Pálfi,Guest Relations Manager

10/10 Excellent

ILONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Chesscom in 2012 the last time. Since then the changes are fantastic! The present hotel is sparkly clean, the receptionists are lovely. The only little thing was the shower place as the water didn't drain properly and the night time lighting around the hotel, although understandable because of the energy prices. I will stay again if I can!!!
Stayed 1 night in Oct 2022

10/10 Excellent

Mark

Stayed 3 nights in Sep 2022

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really, really enjoyed my stay at this Hotel, friendly and helpful staff, breakfast was good, a totally nice experience!!
Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

donald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop over
Nice clean room with friendly staff
Stayed 1 night in Sep 2022

10/10 Excellent

Edit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Hotel is clean. Breakfast was good and plenty.
Stayed 2 nights in Sep 2022

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient to shopping, dining and airport. Staff was very friendly.
Stayed 2 nights in Jun 2022

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
I stayed here to catch an early flight the following morning. I arrived via train from the Hungarian countryside to “Kőbánya Kispest” station (although a dilapidated remnant of the USSR era) only a 5-6 min walk to the hotel. The room was spacious and clean. Renovated. I found the bed to be very comfortable. The buildings exterior could definitely use a power washing or a fresh paint job, however. There is a list of complimentary amenities you can ask for at the front desk (slippers, earplugs, adapter, etc). The bottle of water and chocolate in the room were also included. The receptionist was friendly and accommodating; she also reserved a cab for me - it’s a 15 min ride to the airport.
Stayed 1 night in Jul 2022

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
The room was clean, the breakfast was excellent
Stayed 1 night in Jul 2022

10/10 Excellent

wayne

Stayed 1 night in Jun 2022

8/10 Good

wayne

Stayed 2 nights in May 2022

8/10 Good

daniel

Liked: Cleanliness, staff & service, amenities
A no thrills place worth the money. Very good
Stayed 1 night in May 2022

10/10 Excellent

Juho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a departure
We were heading out to the airport to return back home, and this one is very conveniently located near the bus terminal that takes directly to the airport with just a regular ticket. There's also a tram option there which connects to the city, so it's perfect for the departure day. As for the hotel itself, it provided all the essentials that we needed. The room modern and very clean, although a bit basic and not very big. They had a welcome package with some simple snacks as well, which may be useful. The value for money in this place is excellent as long as you're not looking for something that has everything you need in a walking distance. It's more situational.
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Good stay but smelly!
We had an okay stay, great metro links into the centre of Budapest, very easy to navigate even with diversions that were in place! One negative point is that the drains smelt awful! Every morning we would wake up to a bathroom that made us gag! Apart from that and that the curtains let in a lot of light, everything was great! Breakfast had a fab selection!
Stayed 3 nights in Mar 2022

8/10 Good

Zuzana

Stayed 1 night in Mar 2022

10/10 Excellent

Irena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at this hotel. Not far from the airport and right across the street from the metro station. Room was very clean!
Stayed 1 night in Jan 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Excellent value for money!
Stayed 1 night in Jan 2022

10/10 Excellent

Bogdan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Valery, New Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great plate
Good stay. I needed a place to stay before going to the airport for a 5am departure. Small room but adequate. Very clean and attention to detail. Staff was friendly.
Stayed 1 night in Nov 2021

6/10 Okay

Shneki

Stayed 1 night in Nov 2021