Staff were super friendly and helpful, even though we were told that breakfast was included FOC with our room upgrade, and it wasn't - the only time the staff weren't so nice :(
Rooms were quite dark, and there was unfortunately quite a lot of dust. Everything else was spotless.
Location is fantastic, short walk to most things.
Bar and restaurant are definitely worth checking out!
Comment from Hotel Management
09-Mar-2017 by Sofia, Hotel Management
Dear Valued Guest,
First of all thank you very much for choosing the Buddha-Bar Hotel Budapest Klotild Palace. Your genuine comment is a valuable summary of your stay, it helps us to operate the hotel on the highest possible level. I was glad to read your positive opinion about the friendly and attentive service of our team, the great location of the hotel and the unique atmosphere and service of the Buddha-Bar Restaurant & Lounge. Although your feedback was mainly positive I am very sorry to read that there were an issue with your breakfast charge. Please take my sincere apologies and hope that our Front Desk Team were able to offer a reasonable solution for that matter. Regarding your note about the rooms cleaning condition please be assured that this level of service is absolutely not meeting to our standards, our Housekeeping manager has been already informed in order to avoid future recurrences and on our daily stand up meetings we will call the attention of our cleaning staff to do their work with exceptional attention.
Once again thank you very much for taking the time to share your points with us and we very much hope to have the pleasure of welcoming you back upon your next visit to Budapest.
With kind regards
Rooms Division Manager