Ratings based on 1,041 Verified Reviews

4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Hotel close to most main attractions the City offe

Posted 22-Mar-2017
Pros: Everything the whole experience.
Cons: Don't change anything and please continue to keep the European atmosphere alive.
Location: Way too many to name. The hotel is close to the Metro-System as well as City tour Buses take passengers from front of the Hotel every 30 minutes.
The hotel looks like a Palace from outside, and you don't get disappointed when you go in. The staff is extremely helpful and friendly as well as very professional. Oh yeah the Café-New York which is right at the entrance makes any other 5 Star restaurant I have been to look kind of ordinary. And unlike other 5 star restaurants, the quality of the food is like out of this World and priced reasonably (Manhattan Restaurant prices with quality no Manhattan restaurant comes close too).
5out of 5
Recommended
for Everyone
by A verified traveller from R.

Beautiful historic hotel in Budapest

Posted 19-Mar-2017
How could we not enjoy staying in the hotel with the New York Café? Our room was comfortable and best of all it was very quiet and we slept well. Everything was centrally located and the hotel is right next to the Blaha Lujza metro station so it was easy to get to other parts of Budapest. The gym is minimal compared to other hotel gyms that I have used but we were walking so much around the city that I didn't have energy by the end of the day to do more exercise.
4out of 5
Recommended
for Everyone
by A verified traveller from England

Excellent hotel close to good transport links

Posted 14-Mar-2017
Fabulous long weekend in a beautiful city. Hotel is good to spend time in as well as a welcoming place to return to after a day out exploring. The New York Cafe is fun.
5out of 5
Recommended
for Everyone
by A verified traveller

Birthday treat

Posted 05-Mar-2017
Unbelievable stay in a stunning hotel. Staff were welcoming, friendly and efficient. Breakfast was a good selection and the setting in the New York Cafe was truly beautiful. Would definitely go back
4out of 5
Recommended
for Everyone
by A verified traveller from Tonbridge

Lovely hotel with a beautiful dining area

Posted 03-Mar-2017
Pros: The beautiful decor in the main hotel, especially the opulent lifts & the American Cafe. The comfortable bed & the hotel's cleanliness.
Cons: The fitness area was small with limited equipment & no water on one occasion. This needs more attention. Another toaster would be useful for busy pe
Location: About 20 minutes walk from the Centre & River Danube through the Jewish Quarter.
The main hotel is full of character & the American Cafe is truly spectacular. We were in the extension which is less opulent. However, the room was spacious, spotlessly clean & well soundproofed. We had a large comfortable bed & slept well. The bathroom is separated by a semi-transparent glass screen, which was not to our liking. The hotel staff were generally friendly & helpful. The breakfast buffet was excellent & dinner was OK but pricey & service did not justify a 27% service charge. We enjoyed having a pianist instead of canned music.
5out of 5
Recommended
for Everyone
by A verified traveller from Wales UK

Posted 27-Feb-2017
Wow, what a fabulous, opulent place. The staff couldn't have been more attentive, we'll definitely recommend and return.
5out of 5
Recommended
for Everyone
by A verified traveller from London

Lovely hotel in the centre of Budapest

Posted 18-Feb-2017
The hotel building is very impressive. The service is outstanding. Close to the main attractions. Nice Spa to relax after a long day walking around the city. We had a great time!
5out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Amazing hotel!

Posted 15-Feb-2017
Beautiful hotel and close to the opera house. Staff was amazing, room was perfect, it's a very special hotel that you won't regret.
4out of 5
Recommended
for Everyone
by A verified traveller from Australia

Impressive decor

Posted 30-Jan-2017
Our shower drain was partially blocked but we didnt complain because we were only staying 2 nights. Service .decor. facilities and location were otherwise exceptional. The Salon restaurant and the spa treatments were a highlight.
Comment from Hotel Management
24-Mar-2017 by Boglárka - Guest Relations, Hotel Management
Thank you for your feeadback, we have informed the Executive Housekeeper about the shower problem. We are glad to hear that you truly enjoyed your stay and thank you in particular on your personal comments about you were amazed by the beauty of the hotel and our services, in particular the Salon restaurant and the spa.
5out of 5
Recommended
for Everyone
by A verified traveller

An amazing hotel with great reception staff- very!

Posted 23-Jan-2017
We stayed for 3 nights at this hotel and each day was amazing! I have never experienced such helpful hotel staff. They recommended some great restaurants to us and we're very fast when we requested taxis! Overall this hotel is a diamond ! It's a must to visit in Budapest.