6/10 Okay
Alan
Travelled with partner
17 Apr 2024
Liked: Cleanliness, amenities
1st. the breakfast was a big downer, with intrusion from visitors to the grand café, that was opened to hotel guests as well as for visitors from the street, taking pictures all the time, which bothered me a lot. Didn't feel like I was in a private place for the hotel guests. It was noisy and agitated to the point I could not enjoy it, so I did not take the breakfast at the hotel the following day. I asked the guest service to remove the breakfast from my room bill, and it was denied, which is rude and uncommon from a 5 star hotel, from service standpoint for a hotel at this level.
Air conditioning was intermittent so it was hot inside the room suite at nights.
The area around the hotel is not very nice, quite a rundown city center.
For these reasons I can say that It was not resting or relaxing vacationing as I expected it to be. I couldnt sleep well or have proper calm breakfast.
I wouldnt be back.
Alan
Stayed 4 nights in Apr 2024