Exterior

Reviews of Ambra Hotel

4 out of 5
Ambra Hotel
13 Kis Diofa Street, Budapest

Reviews

8.8

Excellent

Rating 10 - Excellent. 267 out of 565 reviews" "
Rating 8 - Good. 233 out of 565 reviews" "
Rating 6 - Okay. 50 out of 565 reviews" "
Rating 4 - Poor. 11 out of 565 reviews" "
Rating 2 - Terrible. 4 out of 565 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

solveig

Stayed 3 nights in Nov 2023

10/10 Excellent

Christelle

Stayed 2 nights in Nov 2023

10/10 Excellent

Udit

Stayed 3 nights in Oct 2023

10/10 Excellent

elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Super small hotel in excellent location with lovely staff
Stayed 3 nights in Oct 2023
Response from Gábor Szabados Front Office/ Guest Service on 31 Oct 2023
Dear Elaine, Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed your stay at our small but charming hotel. We're delighted that you found our location convenient, and we appreciate your compliments about our lovely staff. We look forward to welcoming you back in future. Best regards, Gábor Szabados Front Office/ Guest Service

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff really helpful. Quiet road.
Stayed 3 nights in Oct 2023
Response from Gábor Szabados Front Office/ Guest service on 6 Oct 2023
Dear Natalie, Thank you for sharing your feedback. we are super happy to hear thta you found our location to your liking and our staff really helpful. We are looking forward to welcoming you back in future. Best regards, Gábor Szabados Front Office/ Guest Service

10/10 Excellent

Per

Stayed 4 nights in Sep 2023

10/10 Excellent

Dixsha

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good with easy access to restaurants, and the main attractions. The staff was amazing and went above and beyond. The rooms were well set up but the carpet could be a bit cleaner in the main area.
Stayed 2 nights in Sep 2023
Response from Gábor Szabados Front Office/ Guest Service on 11 Sept 2023
Dear Dixsha, Thank you for sharing your feedback. We are happy to hear that you found our location convenient being close to many restaurants and the main attractions. We are delighted that our staff was amazing and went above and beyond to accommodate you. We are happy that our rooms were to your liking and we appreciate your comment on the carpet's cleanliness. We hope to welcome you back in future. Best regards, Gábor Szabados Front Office/ Guest Service

10/10 Excellent

Thomas William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Anikó Horváth, General Manager on 3 Oct 2023
Dear Thomas, Thank you for sharing your feedback. We are delighted that you had a pleasant 5* experience staying with us. We hope to welcome you again in future.Warm regards, Anikó Horváth, General Manager

10/10 Excellent

Annette

Stayed 2 nights in Aug 2023
Response from Anikó Horváth, General Manager on 3 Oct 2023
Dear Annette, Thank you for your perfect review. We are looking forward to welcoming you back soon. Best regards, Anikó Horváth, General Manager

6/10 Okay

oren

Liked: Cleanliness
Drain in shower stopped up
Stayed 1 night in Aug 2023
Response from Gábor Szabados Front Office/ Guest service on 16 Aug 2023
Dear Oren, Thank you so much for sharing your feedback. Thank you for bringing the issue with the drain in your shower to our attention. We apologize for any inconvenience this may have caused during your stay. Our maintenance team has been informed and they will be addressing the drain blockage promptly. We understand the importance of a comfortable and enjoyable stay, and we are committed to ensuring that the issue is resolved as soon as possible. Thank you for choosing to stay at our hotel. We hope to have the opportunity to serve you better in future.Best regards, Gábor Szabados Front Office/ Guest service

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, staff and location.
Great staff, location and breakfast. Very helpful and friendly staff. Short walk to transit hubs and key locations. Lots of bars and resturants close by.
Stayed 4 nights in Jul 2023
Response from Gábor Szabados Front office / Guest Relations on 31 Jul 2023
Dear Oliver, Thank you very much for sharing your review. We are super happy to hear that our staff was very helpful and friendly. We are delighted that our location was to your liking and you had a great stay with us in Budapest. We are looking forward to welcoming you back in future. Best regards, Gábor Szabados Front office / Guest Relations

10/10 Excellent

Marie-Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel was amazing. They were always ready to help us for anything. We had travelling issues (unrelated to this hotel) that had to be resolved on the phone in Hungarian and they acted as our translators a few times. Very polite and friendly too. The hotel is small, but clean and looks recently renovated. The area around the hotel looks a little less polished but we felt very safe the whole time. Lots of restaurants/bars in walkable distance.
Stayed 2 nights in Jul 2023
Response from Gábor Szabados on 30 Jul 2023
Dear Marie-Michelle,thank you very much for your nice compliments and review. We were more than happy to help you our and glad that the issue could have been solved. We would love to welcome you back sometime in the future.Best regards,Gábor SzabadosFront office / Guest Relations

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was friendly, accommodations were clean, breakfast was plentiful, and the hotel was conveniently located.
Stayed 6 nights in Jul 2023
Response from Gábor Szabados on 24 Jul 2023
Dear Shane,thank you very much for the 5-points review.We are happy to see that your found our service and hospitality great as well as the cleanliness level satisfactory. We are looking forward welcoming you back.Best regards,Gábor SzabadosFront office / Guest Relations

10/10 Excellent

Lene

Stayed 7 nights in Jul 2023

10/10 Excellent

Jihee

Stayed 2 nights in Jul 2023

10/10 Excellent

Petra

Stayed 3 nights in Jun 2023

10/10 Excellent

Anna Maj

Stayed 3 nights in Jun 2023

10/10 Excellent

Clément

Stayed 4 nights in Jun 2023

10/10 Excellent

SHARONA

Stayed 4 nights in Jun 2023

10/10 Excellent

Erez

Stayed 5 nights in Jun 2023

8/10 Good

Philip

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The best was the staff and their kindness. The rooms are small like an average European room. The bathroom to small. The noice outside was terrible, I will not recommend to stay in rooms that face the street.
Stayed 3 nights in May 2023
Response from Gabor Szabados Guest Services / Front Office on 6 Jun 2023
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your kind words about our staff and their kindness. We apologize for any inconvenience you experienced with the size of our rooms and bathrooms. Our rooms are designed to reflect the typical European standards. However, we understand that preferences may vary, and we appreciate your feedback on this matter. I'm sorry to hear that you were disturbed by the noise outside, particularly in the rooms facing the street. Thank you again for choosing our hotel, and we hope to have the opportunity to welcome you back in future.Best regards, Gabor Szabados Guest Services / Front Office

8/10 Good

Kai

Stayed 2 nights in May 2023

10/10 Excellent

Lone

Stayed 3 nights in May 2023

10/10 Excellent

Hrebbna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very professional staff. Highly recommend.
Stayed 2 nights in Apr 2023
Response from Gábor Szabados Front Office/ Guest service on 2 May 2023
Dear Guest, Thank you for your super review. We are happy that you found our staff professional and you would recommend us for other visitors. We would be glad to have you back among our satisfied guests again in future. Best regards,

10/10 Excellent

Luc

Stayed 3 nights in Mar 2023

8/10 Good

Juan Pedro

Stayed 3 nights in Mar 2023

10/10 Excellent

Shani

Stayed 3 nights in Dec 2022

10/10 Excellent

AVI

Stayed 3 nights in Nov 2022

10/10 Excellent

GOLAN

Stayed 3 nights in Nov 2022

10/10 Excellent

ITZHAK

Stayed 3 nights in Nov 2022

10/10 Excellent

LIAT NINA

Stayed 3 nights in Nov 2022

10/10 Excellent

Gary

Stayed 4 nights in Oct 2022

2/10 Terrible

Seunghwan

Stayed 2 nights in Sep 2022
Response from Gabor Szabados, Guest Services / Front Office on 20 Oct 2022
Dear Seunghwan, Thank you for your feedback. We were shocked to see how unsatisfied you were with your recent stay. Guest satisfaction is our top priority, and we humbly request that you contact us directly to discuss your experience in more detail. We hope we have the opportunity of welcoming you back to our hotel soon and make amends for your recent experience. Best regards, Gabor SzabadosGuest Services / Front Office

10/10 Excellent

kefar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feeling like home
The staff very friendly. The coffee corner , free all day . Nice to sit and hang around. Cleaness.
Stayed 4 nights in Oct 2022
Response from Gabor Szabados, Guest Services / Front Office on 14 Oct 2022
Dear Kefar,We are thrilled to read you felt like home at our hotel. This is what we aim for and we are pleased to read that our staff made your stay pleasant. We are also glad that our coffee corner was to your liking. We are looking forward to having you back.Best regards, Gabor SzabadosGuest Services / Front Office

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nice staff and great location!
Stayed 2 nights in Oct 2022
Response from Gabor Szabados, Guest Services / Front Office on 14 Oct 2022
Dear Alaina, Thank you very much for your review. We are thrilled to hear you enjoyed the location of our hotel as well as our frienly service. We are looking forward to hosting you again in the near future. Best regards, Gabor SzabadosGuest Services / Front Office

10/10 Excellent

Gurpinder Kaur

Stayed 2 nights in Sep 2022

8/10 Good

Selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Masaya

Stayed 1 night in Sep 2022

10/10 Excellent

yosef

Stayed 4 nights in Sep 2022

10/10 Excellent

paul

Stayed 3 nights in Sep 2022

10/10 Excellent

Ulf

Stayed 2 nights in Aug 2022

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location and service
Excellent hotel - location, service, courtesy and cleanliness above expectations We stayed at the hotel for seven nights Upon our arrival at the hotel, we never stopped to be pleasantly surprised. The room was prepared earlier than the expected time of arrival. The room was large and spacious and, of course, clean and polished. A bottle of champagne and two glasses were waiting for us in the room in a cold ice bucket as a gift from the hotel in honour of our wedding anniversary. The receptionists were always lovely, courteous and hospitable. The breakfasts were delicious, rich and varied The ambience of the dining area was pleasant. The hotel's location in the 7th district - the entertainment district was fantastic. The hotel is located in a quiet alley, less than 5 minutes from all the restaurants and bars in the neighbourhood. We will undoubtedly return to this hotel the next time we have the opportunity to Budapest, and we will definitely recommend it to all our friends and acquaintances.
Waiting area in the lobby
The foyer at the entrance to the room
A large, comfortable and spacious bed
A large, comfortable and spacious bedroom
Stayed 7 nights in Aug 2022

10/10 Excellent

Yasser

Stayed 2 nights in Jul 2022

8/10 Good

John

Stayed 1 night in Jul 2022

10/10 Excellent

Christian

Stayed 5 nights in Jul 2022

10/10 Excellent

georgios

Stayed 2 nights in Jun 2022

10/10 Excellent

Sebastian

Stayed 4 nights in Jun 2022

8/10 Good

Jonathan

Stayed 4 nights in May 2022

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a good location
Amazing staff- Aaron was really helpful from the start. The rooms were very immaculate and beautiful and all the staff at reception were very helpful. Breakfast was good and lots of choice as well. Location of the hotel was central with lots if restaurants around. Please also ask staff for tips of where to go or eat.
Stayed 2 nights in Apr 2022