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Reviews of Leonardo Hotel Milton Keynes - Formerly Jurys Inn

4 out of 5
Leonardo Hotel Milton Keynes - Formerly Jurys Inn
Midsummer Boulevard, Milton Keynes, England

Reviews

8.4

Very good

Rating 10 - Excellent. 488 out of 1002 reviews" "
Rating 8 - Good. 329 out of 1002 reviews" "
Rating 6 - Okay. 93 out of 1002 reviews" "
Rating 4 - Poor. 58 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here for just one night, but the hotel and room were perfect for my needs. It was quiet, clean, air conditioned. The staff were so accommodating and plesant; I don't know what more they could have made my stay better.
Stayed 1 night in Apr 2024

8/10 Good

Prokopis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel next to all the bars / restaurants! 10 mins walk from MKC station. Nice hotel bar! Franco & the team were very friendly & polite!
Stayed 1 night in Apr 2024

8/10 Good

Nicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice. Unfortunately, other guests were quite noisy in the early hours, returning to their rooms, talking really loud and slamming doors. The staff were all pleasant and friendly. And the breakfast was nice with plenty of selection.
Stayed 1 night in Apr 2024

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goo
Stayed 1 night in Apr 2024

10/10 Excellent

Emma

Great stay, spacious room
Stayed 1 night in Apr 2024

8/10 Good

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience and good customer service.
Stayed 2 nights in Apr 2024

8/10 Good

Abdul

Liked: Staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024

10/10 Excellent

sarah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Executive room lovely
Stayed 1 night in Apr 2024

8/10 Good

Jennie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Turab, Peterborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overal a nice hotel. Modern comfortable rooms. Due to being central, the noise of drunks and screaming and people constantly using the car horn went on past 02:00am. Shower is nice and powerful, however due to having no pressure setting or a head that swivels you end up getting freezing water on you until it warms up. If you try to turn it on from outside the shower the floor starts getting soaked. But overall really comfortable bed and room, good size TV, good amenities. Staff are very welcoming and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Laurence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2024

10/10 Excellent

Abigail

Very nice place
Stayed 1 night in Mar 2024

10/10 Excellent

Simonne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location cheap parking friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Amanda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The public areas were well furnished, staff service was good and clean. Unfortunately the bedroom was not quite as I would have expected. There was a moth problem, carpet moths. The shower curtain was not clean at the bottom and smelt.
Stayed 4 nights in Mar 2024

8/10 Good

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Leonardo completely suprised us. Amazing rooms, very good sitting or relaxing zones by reception, bar and the restaurant is brilliant l. Very good service from staff. Totally enjoyed our stay and can’t wait to be back or Atleast try other Leonardo now that we have loved this one. Brilliant 👌😃
Stayed 1 night in Mar 2024

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Well located comfortable hotel , close to train station and in the heart of Milton Keynes
Stayed 1 night in Mar 2024

4/10 Poor

Gerri

Stayed 1 night in Feb 2024

8/10 Good

Kiran

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms need a refurb but excellent location
Stayed 1 night in Feb 2024

10/10 Excellent

Debbie

Stayed 1 night in Feb 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in an excellent area and was an ideal base for our one day visit to Milton Keynes. The accommodation was lovely and the staff were so friendly. We would highly recommend to others and would stay here again.
Stayed 1 night in Feb 2024

6/10 Okay

lewis

Stayed 1 night in Feb 2024

6/10 Okay

Rhys

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel was ok, bed was slightly uncomfortable with firm pillows. Floor by the side of the bed wasn't hoovered and had toenail clippings. Shower could have been more powerful but it was warm so average. It was an ok experience, wouldn't come back just for the hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

MICHELLE Kerry

Stayed 1 night in Feb 2024

10/10 Excellent

Hugh, Camberwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Parking is cheap, the room was exceptional and the breakfast top drawer. A really nice stay
Stayed 1 night in Feb 2024

10/10 Excellent

Mustakeema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher, Liskeard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Phil

Stayed 1 night in Feb 2024

8/10 Good

I'be

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mrs
Comfort and clean
Stayed 1 night in Jan 2024

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Stayed 1 night in Jan 2024

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Guy

Stayed 1 night in Jan 2024

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Angela

Stayed 1 night in Jan 2024

2/10 Terrible

Lewis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner stayed here for 2 nights for our anniversary and my partners birthday. The first night went okay, friendly bar staff and receptionists, that is until it becomes evening time... our second night involved a situation where the police were contacted and we were given advice to ask of the hotel. Mainly for cooperation purposes involving cctv footage. This is where it went south. The “duty manager” of the evening whose name is Ioannis, was extremely rude, unhelpful and unprofessional. When asked the information we needed he had no answers, which is sometimes the case as we know. However he had no resolutions also. And when asked simple questions like his name, we were told to “read his badge” This accompanied by his rude mannerisms, eye rolling, huffing and puffing made us feel like we were merely chewing gum on the bottom of his shoes, an inconvenience. After a back and forth about having his name he then called security over to make us seem as some sort of aggressors. Eventually, the next day we were given the information we needed after a 5 minute chat with another staff member. All this information “the duty manager” could have provided us. Overall I’d say don’t even bother staying here unless you want to be treated like you’re a problem or inconvenience. Horrible experience, and ruined our entire weekend.

6/10 Okay

Martin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Cold hotel
Lovely location, room was so cold , went to reception about heating and was reset , woke up 7am for work and no heating again and -3 outside, Mentioned again at reception and told economic mode , Will not use again unless summer and no heating required. Room 511 and lovely room except for warmth
Stayed 1 night in Jan 2024

10/10 Excellent

Angela

Stayed 2 nights in Jan 2024

10/10 Excellent

natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay
hotels was excellent front desk and bar staff was excellent , friendly and very helpful
Stayed 2 nights in Jan 2024

10/10 Excellent

Lavinia

Stayed 2 nights in Jan 2024

10/10 Excellent

Jonathon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single Night Stay
Enjoyed my stay. Staff were friendly and efficient. Buffet breakfast was very nice.
Stayed 1 night in Dec 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Charley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
A good choice and a great location
The hotel staff were excellent and responded quickly to any requests. The room was comfortable and mostly clean. There were a few areas that could have done with a deep clean. On the whole, the hotel was pleasant, convenient, well appointed and safe. Would stay again.
Stayed 1 night in Dec 2023

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023