Exterior

Reviews of Holiday Inn Milton Keynes - Central, an IHG Hotel

4 out of 5
Holiday Inn Milton Keynes - Central, an IHG Hotel
500 Saxon Gate West, Milton Keynes, England

Reviews

8.4

Very good

Rating 10 - Excellent. 406 out of 898 reviews" "
Rating 8 - Good. 314 out of 898 reviews" "
Rating 6 - Okay. 103 out of 898 reviews" "
Rating 4 - Poor. 47 out of 898 reviews" "
Rating 2 - Terrible. 28 out of 898 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Catherine

Stayed 1 night in Jan 2024

8/10 Good

CHRISTOPHER

Travelled with partner
Liked: Cleanliness, staff & service
Property was being renovated
Stayed 2 nights in Dec 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Beyond my expectations. Staff were all friendly, helpful and festive. Room was comfortable and clean. Pool and gym much better than most hotel facilities. Ate in the bar and food was very good
Stayed 1 night in Dec 2023

8/10 Good

Denver

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Vitalijs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Rowina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Judy

Stayed 1 night in Dec 2023

10/10 Excellent

Josh

Stayed 1 night in Dec 2023

10/10 Excellent

Joanna

Stayed 3 nights in Dec 2023

6/10 Okay

M

Stayed 1 night in Dec 2023

6/10 Okay

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Overall good recommendation
Room and hotel overall great. Parking on site billed as £15/ day so we chose to go in opposite car park for less as shopping and celebrating. On leaving a notice said parking free if early check out but this may not always be the case. Stay was spoilt by a continous noise through out the night which made it hard for me to sleep. This appeared to be a known issue for 4th floor rooms and may not be an issue for some people. Breakfast was plentiful and enjoyable. Ideal stay for xmas shops and centre. Would tay again on different floor.
Stayed 1 night in Dec 2023

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in friendly staff. Disappointed there were swimming classes on so we didn't use the pool.
Stayed 1 night in Nov 2023

4/10 Poor

Mick

Business traveller
Int or yes extortionate car parking fee
I wasn’t expecting a £15 fee on top of the costs. This should have been advertised- I should get a refund.
Stayed 1 night in Nov 2023

10/10 Excellent

Mike

Stayed 1 night in Nov 2023

10/10 Excellent

Gary

Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Amarjit Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Take extension leads as there are no plugs next to bed but other than that, lovely hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Julie

Travelled with family
The car parking was extortionate, the swimming pool was filthy and the rooms smelt damp. Not a nice experience. 😭😭😭
Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

CHRISTIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and very close to shopping mall and most amenities
Stayed 3 nights in Aug 2023
Response from Mirka on 12 Sept 2023
Thank you for your feedback. Hope to see you again soon.

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent from start to finish
Stayed 1 night in Sep 2023
Response from Mirka on 12 Sept 2023
Thank you very much for your feedback. We hope to see you again soon.

8/10 Good

YAEL

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023
Response from Mirka on 12 Sept 2023
Thank you for your feedback. Hope to welcome you back again soon.

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Good Hotel
The hotel is good currently but will hopefully be better once the refurbishment is completed. We were in one of the old rooms and it was a bit tired,old furniture,flush didn't work properly on toilet,air conditioning didn't work correctly. On the plus side the staff are all very pleasant and we also had breakfast which was excellent value with plenty of choice. One other thing to note is check the parking options as we paid £15 to park but then worked out we could of public parked for £6 right next to the hotel,so check your options if taking your car.
Stayed 1 night in Sep 2023
Response from Mirka on 12 Sept 2023
Thank you for you feedback. Hopefully you will return and experience one of our new refurbished room with everything in good working order.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Mirka on 31 Aug 2023
Thank you for your feedback. Hope to see you again soon.Kind regards

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Mirka on 31 Aug 2023
Thank you for your feedback. Hope to see you again soon.Kind regards

4/10 Poor

Manjit

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Mirka on 31 Aug 2023
Thank you for your feedback.

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel spacious rooms nice staff. Only problem fir me was not being able to open windows to allow fresh air
Stayed 1 night in Aug 2023
Response from Mirka on 31 Aug 2023
Thank you for your feedback. Hope to see you again soon.Kind regards

10/10 Excellent

JIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Mirka on 31 Aug 2023
Thank you for your feedback. Hope to see you again soon.Kind regards

4/10 Poor

Paul

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was very basic, outdated and the shower was rubbish.
Stayed 1 night in Jul 2023
Response from Mirka on 12 Sept 2023
Thank you for your feedback. Hopefully you will come back and stay in one of our new refurbished rooms and have better experience.

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Mirka on 12 Sept 2023
Thank you for your feedback

2/10 Terrible

David

Stayed 2 nights in Jul 2023

8/10 Good

DAMIAN

Liked: Cleanliness, staff & service, room comfort
London is full book here.
Slow check in , as only one on desk and a couple of problematic clients in front of us. Room was ok.. just ok co cidering it was meant to be an executive room. Shower was rubbish. Breakfast good. Bar reasonable prices and good service. Overall ok.
Stayed 2 nights in Jun 2023

10/10 Excellent

Anna

Stayed 1 night in Jul 2023
Response from Mirka on 31 Aug 2023
Thank you for your feedback. Hope to see you again soon.Kind regards

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
The staff were amazing. So friendly. Lovely pool, lovely bar, food good. The room was nice but the windows could not be opened and the air con was very noisy indeed. It would be good to be able to have fresh air! We still really enjoyed our stay!
Stayed 1 night in Jun 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay good facilities , I was able to get a drink and snacks at 0100 which was the time I got back from a concert at the national bowl, staff were very good and fun to deal with. A minor problem with the air con leaking was the only reason everything wasn’t five stars.
Stayed 1 night in Jun 2023

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but ridiculous parking fee
I don’t agree that you should have to pay 11 pounds to park after you have paid 200 pounds for a room for one night
Stayed 1 night in Jun 2023
Response from Mirka on 27 Jun 2023
Dear Natalie.Thank you for your feedback. I am afraid parking is not free anywhere in the city centre. We do hope to see you again. Kind regardsMirka

10/10 Excellent

Christian

Stayed 1 night in Jun 2023

6/10 Okay

Joanne

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Superb staff. Lovely hotel. Could do with a bigger lane in the pool so two people can use it. Would definitely visit again
Stayed 1 night in Jun 2023
Response from Mirka on 27 Jun 2023
Thank you very much for your feedback. We shall take it on board.Hope to see you again

10/10 Excellent

Carol Wai Yen

Stayed 1 night in Jun 2023
Response from Mirka on 27 Jun 2023
Thank you

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely welcome greet by Christina at receptions, asked what we were doing for the weekend and was interested in making our stay go smoothly as possible. Provided champagne glasses for our pre drinks in the room. Hotel was clean, tidy and would definitely stay there again. Didn’t get chance to use the spa but would make sure I do next time I stay.
Stayed 1 night in Jun 2023
Response from Mirka on 27 Jun 2023
Thank you very much for your lovely feedbackHope to see you again soon

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Conveniently situated comfortable hotel with friendly staff. Good breakfast and service. Room change arranged for us when cold temperature in room could not be adjusted.
Stayed 3 nights in Jun 2023
Response from Mirka on 27 Jun 2023
Thank you very much for your feedback. Hope to see you again

8/10 Good

suzanne

Stayed 1 night in Jun 2023
Response from Mirka on 27 Jun 2023
Thank you. Hope to see you again

8/10 Good

Victoria

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from Mirka on 27 Jun 2023
Thank you. Hope to see you again

10/10 Excellent

Lauren

Stayed 2 nights in May 2023
Response from Mirka on 27 Jun 2023
Thank you. Hope to see you again soon

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casino break
Lovely, stay at this hotel. Staff were amazing manager was fabulous and sorted out a small issue quickly and effectively thank you. Restaurant was amazing quality, tasty, food, dinner and breakfast. Plenty of choice again wonderful staff
Stayed 1 night in May 2023
Response from Mirka on 27 Jun 2023
Thank you very much for your lovely feedback. We hope to see you again soon.