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Reviews of Holiday Inn High Wycombe M40, Jct. 4, an IHG Hotel

4 out of 5
Holiday Inn High Wycombe M40, Jct. 4, an IHG Hotel
Handycross, formerly Posthouse High Wycombe, High Wycombe, England

Reviews

8.4

Very good

Rating 10 - Excellent. 284 out of 701 reviews" "
Rating 8 - Good. 273 out of 701 reviews" "
Rating 6 - Okay. 92 out of 701 reviews" "
Rating 4 - Poor. 36 out of 701 reviews" "
Rating 2 - Terrible. 16 out of 701 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

AMANDA

All great service thank you clean room 👍 & facilities 😊
Stayed 1 night in Apr 2024
Response from Reception Team on 20 Apr 2024
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 3 nights as a base to visit hellfire cave's and nt homes excellent accommodation and dining
Stayed 3 nights in Apr 2024
Response from Reception Team on 15 Apr 2024
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Mar 2024
Response from Hotel Team on 27 Mar 2024
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

4/10 Poor

May Ting

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Liked that I know what to expect from any Holiday Inn rooms and amenities etc. Disliked that I had multiple emails about booking/check ins/dining/ car park payment etc and nothing about the security deposit that we’re expected to provide a physical card for. I did not have any cards on me as they could not accept contactless/phone/apple pay so we almost had to sleep in the car after having paid in full the night’s stay. Feels the hotel is putting money making first than the customers. Felt really uncomfortable the whole stay and just a bad feeling with how its being run.
Stayed 1 night in Mar 2024
Response from Hotel Team on 26 Mar 2024
Dear Guest Thank you for choosing the Holiday Inn Hotel for your recent visit to High Wycombe and for taking the time to provide us with feedback after your stay. We are extremely sorry to hear that we have failed to live up to the standards we pride ourselves on and can only apologize profusely for those shortfalls. Please rest assured that we have taken your feedback and discussed it with our Senior Management team. We hope this experience will not deter you from staying with us again and hope to be able to welcome you back for all the right reasons. Kind regards,Reception Team

6/10 Okay

Heather, Hook Norton

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Team on 26 Mar 2024
Dear Guest Thank you for choosing the Holiday Inn Hotel for your recent visit to High Wycombe and for taking the time to provide us with feedback after your stay. We are extremely sorry to hear that we have failed to live up to the standards we pride ourselves on and can only apologize profusely for those shortfalls. Please rest assured that we have taken your feedback and discussed it with our Senior Management team. We hope this experience will not deter you from staying with us again and hope to be able to welcome you back for all the right reasons. Kind regards,Reception Team

10/10 Excellent

sarah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and plenty of parking. Staff were friendly and helpful too. Rooms were very standard but had everything you need and expect.
Stayed 2 nights in Mar 2024
Response from Hotel Team on 19 Mar 2024
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

10/10 Excellent

Dorothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant
Stayed 3 nights in Mar 2024
Response from Hotel Team on 16 Mar 2024
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

8/10 Good

Lisa

Stayed 1 night in Jan 2024
Response from Hotel Team on 27 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

8/10 Good

Mr. mahesh

Travelled with family
Disappointed that cooler (mini fridges) had been removed from standard rooms, with only executive rooms now having a fridge
Stayed 1 night in Jan 2024
Response from Reception Team on 21 Jan 2024
Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn HIGH WYCOMBE M40, JCT. 4.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind Regards,Reception Team

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good once again. Clean, friendly staff and good food!
Stayed 1 night in Jan 2024
Response from Hotel Team on 16 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great except parking charge
Wasn’t impressed with the £6 per car charge for parking but apart from that was ideal
Stayed 1 night in Jan 2024
Response from Hotel Team on 14 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Impressed, top standard!
Excellent service, from Reception, dining room staff, bar staff, and cleaners. The buffet breakfast was outstanding, everything was hot and freshly cooked, and nothing had been forgotten. Our lunch was excellent too. The bedrooms were very clean and neat, as was the entire hotel. In spite of being surrounded by very busy roads, we couldn't hear the traffic at all, and the Hotel is easy to reach from the M40. We would recommend a stay there any time!
Stayed 2 nights in Dec 2023
Response from Reception Team on 1 Feb 2024
Dear Guest,Thank you so much for taking the time to leave your review. We appreciate your kind words about the location, breakfast, staff, and size of the room. We are here to provide a relaxing experience for all our guests, and it sounds like we have hit that mark. Thank you again for your feedback! Kind regards, Reception Team

4/10 Poor

Susan

Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from Hotel Team on 25 Dec 2023
Dear Guest Thank you for choosing the Holiday Inn hotel for your recent visit to High Wycombe and for taking the time to provide us with feedback after your stay. We are extremely sorry to hear that we have failed to live up to the standards we pride ourselves for and can only apologise profusely for those shortfalls. Please rest assured that we have taken your feedback on and discussed with our Senior Management team. We hope this experience will not deter you from staying with us again and hope to be able to welcome you back for all the right reasons. Kind regards,Reception Team

8/10 Good

Dawn

Stayed 1 night in Dec 2023
Response from Hotel Team on 20 Dec 2023
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Management on 14 Dec 2023
Dear Guest, Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence. Your feedback will certainly be passed to the relevant teams to investigate how things can be improved. Kind regards, Hotel Management

10/10 Excellent

Philip

Stayed 1 night in Dec 2023
Response from Hotel Team on 6 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

8/10 Good

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed
Check in was easy and straight forward, thought the charge of £6 per night for the car park was an unnecessary add on, and should be included in the room rate. Restaurant and bar prices were expensive and the room was too small and cramped for two people. Had to shuffle past each other to get to the bathroom. Unlikely to stay there again. The breakfast was very good and the staff were excellent and very friendly..
Stayed 2 nights in Dec 2023
Response from Hotel Team on 11 Dec 2023
Dear Guest Thank you for choosing the Holiday Inn hotel for your recent visit to High Wycombe and for taking the time to provide us with feedback after your stay. We appreciate your kind words about the Check In process, Breakfast, and our staff. We apologise for the inconvenience you had to face during your stay with us. We hope to be able to welcome you back for all the right reasons. Kind regards,Reception Team

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Archit on 6 Dec 2023
Dear, Thank you for taking the time to tell us about your experience at Holiday Inn High Wycombe. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future. Again, thank you for choosing Holiday Inn. Sincerely, Archit Patel Operations Manager

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Team on 20 Dec 2023
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Hotel Team on 20 Dec 2023
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the hotel to be situated in a fantastic location near the M40, with easy access to High Wycombe and rail links to London and Oxford. There is plenty of parking on site, which is £6 for 24hrs. The staff here are so welcoming and I was warmly greeted upon arrival. I stayed in a Deluxe Room on the ground floor and it had everything you need for a peaceful and comfortable nights sleep. There is a welcoming bar area, restaurant and room service available for an evening of relaxing over a few drinks and some food. The buffet breakfast is also very good and items are regularly replenished and the staff do a fantastic job here looking after the guests. Check Out was personable, easy, and friendly! I look forward to staying again when next in the area.
Stayed 1 night in Nov 2023
Response from Archit Patel on 6 Dec 2023
Dear Chris, Thank you so much for sharing your great feedback regarding your stay at Holiday Inn High Wycombe! I shared your comments with our team. I am glad to see that you enjoyed your experience with us and I am sure that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate you sharing your comments and we hope to have the opportunity to welcome you back in the near future. Best Regards, Archit Patel Operations Manager

2/10 Terrible

Steven

Stayed 1 night in Nov 2023
Response from Hotel Management on 21 Nov 2023
Dear Guest Thank you for choosing the Holiday Inn hotel for your recent visit to High Wycombe and for taking the time to provide us with feedback after your stay. We are extremely sorry to hear that we have failed to live up to the standards we pride ourselves for and can only apologise profusely for those shortfalls. We hope this experience will not deter you from staying with us again and hope to be able to welcome you back for all the right reasons. Kind regards, Hotel Managment

10/10 Excellent

peter, NORTH FORT MYERS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean room . Served an excellent hot buffet breakfast , and at reasonable hours .
Stayed 1 night in Nov 2023
Response from Hotel Management on 20 Nov 2023
Dear Guest, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn HIGH WYCOMBE M40, JCT. 4. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. Kind Regards,

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Amenities
The property is convenient to the motorway, but that is about the only highlight. The common areas are average and the rooms are small and cramped. I stayed at this properties some years ago when it was a Holiday Inn Express. I had hoped for an upgrade when it became a Holiday Inn, but it seems only the name changed.
Stayed 2 nights in Oct 2023
Response from Hotel Team on 17 Nov 2023
Dear Guest, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn HIGH WYCOMBE M40, JCT. 4. I would like to start by apologizing to you for the inconvenience you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Toilet flush did not always stop. Soft close seat noises. Inadequate beverage in room.
Stayed 1 night in Nov 2023
Response from Hotel Team on 17 Nov 2023
Thank you for your review, I am happy to hear that you enjoyed your stay. Please let us know should there be anything we can do to turn your 4 into a 5.

4/10 Poor

Harry

Stayed 1 night in Nov 2023
Response from Hotel Team on 17 Nov 2023
Dear Guest, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn HIGH WYCOMBE M40, JCT. 4. I would like to start by apologizing to you for the inconvenience you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

8/10 Good

Natalie

Liked: Amenities
Service very good
Stayed 2 nights in Nov 2023
Response from Reservations Team on 15 Nov 2023
Thank you for your review, I am happy to hear that you enjoyed your stay. Please let us know should there be anything we can do to turn your 4 into a 5.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
changes made were in keeping and satisfactory
Stayed 1 night in Nov 2023
Response from Reservations Team on 15 Nov 2023
Thank you for your review, I am happy to hear that you enjoyed your stay. Please let us know should there be anything we can do to turn your 4 into a 5.

8/10 Good

Mrs Stephanie

Stayed 1 night in Oct 2023
Response from Hotel Team on 30 Oct 2023
Dear Guest,Thank you for your positive feedback about our staff. We take great pride in our team and their commitment to providing excellent service to each and every guest. We strive to ensure that all our guests have an enjoyable experience during their stay, and we appreciate you taking the time to share your pleasant experience with us. Thank you again.Kind regards, Hotel Management

6/10 Okay

Christopher

Stayed 1 night in Oct 2023
Response from Hotel Team on 29 Oct 2023
Dear Guest, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn HIGH WYCOMBE M40, JCT. 4. I would like to start by apologizing to you for the inconvenience you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Kind Regards,Reception team

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Team on 28 Oct 2023
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Team on 24 Oct 2023
Dear Guest,Thank you for your positive feedback about our staff. We take great pride in our team and their commitment to providing excellent service to each and every guest. We strive to ensure that all our guests have an enjoyable experience during their stay, and we appreciate you taking the time to share your pleasant experience with us. Thank you again.Kind regards, Hotel Management

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hotel Team on 19 Oct 2023
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Team on 17 Oct 2023
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very happy with my stay, room was excellent, super quiet, clean etc. Perfect for heading to Heathrow for an early flight the next morning. The only comment I have is that the carpets in the hallways looked like they needed replacing, stained in multiple locations and generally well used.
Stayed 1 night in Oct 2023
Response from Hotel Team on 8 Oct 2023
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

10/10 Excellent

Laura

Stayed 1 night in Sep 2023
Response from Hotel Team on 2 Oct 2023
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

10/10 Excellent

PAUL

Stayed 1 night in Sep 2023
Response from Hotel Team on 2 Oct 2023
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
Very convenient. Helpful staff. Hadn’t realised there were no stairs so my metatarsal fracture got more exercise than intended
Stayed 1 night in Sep 2023
Response from Hotel Team on 30 Sept 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn HIGH WYCOMBE M40, JCT. 4.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hotel Team

10/10 Excellent

Renny

Stayed 2 nights in Sep 2023
Response from Hotel Team on 22 Sept 2023
Dear Guest,Thank you for your positive feedback about our staff. We take great pride in our team and their commitment to providing excellent service to each and every guest. We strive to ensure that all our guests have an enjoyable experience during their stay, and we appreciate you taking the time to share your pleasant experience with us. Thank you again.Kind regards, Hotel Management

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Easy process booking in
Stayed 1 night in Sep 2023
Response from Hotel Team on 22 Sept 2023
Dear Guest,Thank you for your positive feedback about our staff. We take great pride in our team and their commitment to providing excellent service to each and every guest. We strive to ensure that all our guests have an enjoyable experience during their stay, and we appreciate you taking the time to share your pleasant experience with us. Thank you again.Kind regards, Hotel Management

8/10 Good

Nicholas

Stayed 1 night in Sep 2023
Response from Hotel Team on 18 Sept 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn HIGH WYCOMBE M40, JCT. 4.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday InnSincerely,Hotel Team

10/10 Excellent

Danny

Stayed 1 night in Sep 2023
Response from Hotel Team on 15 Sept 2023
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Sep 2023
Response from Hotel Team on 8 Sept 2023
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

2/10 Terrible

Sam

Stayed 1 night in Aug 2023
Response from Hotel Team on 24 Sept 2023
Dear Guest Thank you for choosing the Holiday Inn hotel for your recent visit to High Wycombe and for taking the time to provide us with feedback after your stay. We are extremely sorry to hear that we have failed to live up to the standards we pride ourselves for and can only apologise profusely for those shortfalls. Please rest assured that we have taken your feedback on and discussed with our Senior Management team. We hope this experience will not deter you from staying with us again and hope to be able to welcome you back for all the right reasons. Kind regards,Reception Team

10/10 Excellent

Gary

Stayed 2 nights in Aug 2023
Response from Hotel Team on 30 Aug 2023
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

10/10 Excellent

Gavin

Stayed 2 nights in Aug 2023
Response from Hotel Team on 25 Aug 2023
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

4/10 Poor

Jean

Disliked: Room comfort
Hotel was okay, but we had a very hard bed
The hotel was at a great location, the room was okay but very warm, there was a fan in the room, but didn’t make a lot of difference, the bed was so hard, I didn’t get hardly any sleep, the people on the reception were very nice, but I was surprised that we had to pay for parking.
Stayed 1 night in Aug 2023
Response from Hotel Team on 30 Aug 2023
Dear Guest Thank you for choosing the Holiday Inn hotel for your recent visit to High Wycombe and for taking the time to provide us with feedback after your stay. We are extremely sorry to hear that we have failed to live up to the standards we pride ourselves for and can only apologise profusely for those shortfalls. Please rest assured that we have taken your feedback on and discussed with our Senior Management team. We hope this experience will not deter you from staying with us again and hope to be able to welcome you back for all the right reasons. Kind regards,Reception Team

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service
Nothing unique, good middle order hotel.
Stayed 3 nights in Aug 2023
Response from Hotel Team on 30 Aug 2023
Dear Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed staying with us. We take pride in providing a clean, neat, and comfortable environment for our guests. Our goal is to ensure that all of our guests have an enjoyable stay with us and we appreciate your feedback as it helps us to strive for excellence.Kind regards, Hotel Management

2/10 Terrible

Ryan

Stayed 1 night in Jul 2023
Response from Hotel Team on 5 Aug 2023
Dear Guest Thank you for choosing the Holiday Inn hotel for your recent visit to High Wycombe and for taking the time to provide us with feedback after your stay. We are extremely sorry to hear that we have failed to live up to the standards we pride ourselves for and can only apologise profusely for those shortfalls. Please rest assured that we have taken your feedback on and discussed with our Senior Management team. We hope this experience will not deter you from staying with us again and hope to be able to welcome you back for all the right reasons. Kind regards,Reception Team

6/10 Okay

Tania

Stayed 1 night in Jul 2023
Response from Hotel Team on 5 Aug 2023
Dear Guest Thank you for choosing the Holiday Inn hotel for your recent visit to High Wycombe and for taking the time to provide us with feedback after your stay. We are extremely sorry to hear that we have failed to live up to the standards we pride ourselves for and can only apologise profusely for those shortfalls. Please rest assured that we have taken your feedback on and discussed with our Senior Management team. We hope this experience will not deter you from staying with us again and hope to be able to welcome you back for all the right reasons. Kind regards,Reception Team