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Reviews of Glade End Guest House

4 out of 5
Glade End Guest House
2 Little Marlow Road, Marlow, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 78 reviews" "
Rating 8 - Good. 25 out of 78 reviews" "
Rating 6 - Okay. 4 out of 78 reviews" "
Rating 4 - Poor. 1 out of 78 reviews" "
Rating 2 - Terrible. 1 out of 78 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good-sized room with a comfy bed and the walk-in shower I wanted. You let yourself in using a key pad and find your room key on the reception desk. There are phone numbers to ring if you have problems, but otherwise you only see the staff at breakfast, which is very good indeed. Good value. Reasonably quiet. Recommended.
Stayed 1 night in Nov 2019
Response from Lily on 28 Nov 2019
Dear Guest, Thank you so much for taking the time to write a review. We are delighted that you enjoyed your stay and found our guesthouse to your liking. We look forward to you staying with us again on another occasion. Thank you for your recommendation. With kind regards, Lily

6/10 Okay

john

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but traffic noise excessive
Lovely room but unfortunately Glade End is on the corner of two roads and traffic noise very intrusive. Couldnt leave window open as traffic noise upsetting.
Stayed 1 night in Aug 2019
Response from Lily on 2 Sept 2019
Dear John, Thank you for staying with us recently and for taking the time to write. I am sorry that the road noise troubled you. Due to our close proximity to the town this is something that we cant control unfortunately, despite having triple glazing and providing fans in the rooms for the heat. Thank you Lily

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each guest room was named for a poet or writer of note. I stayed in the J.T.Eliot room which was at the back of the property and away from the street. The room was large with a queen size bed and an en suite. There was a book of poems left to read about the poet's history and some of his poems. A really terrific idea. The outside of the property was very pleasant with a sitting area just to the side of the car park.
Stayed 5 nights in Jul 2019
Response from g on 7 Aug 2019
Thank you so much for taking the time to send a review about your recent stay at Glade End.I am so pleased that you enjoyed your stay with us.Each of our rooms is individual and named after people with connections to Marlow.I do hope that we can welcome you back to Glade End on your next visit to Marlow. kind regards Gail

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect night away
I was travelling on business and needed somewhere quick and local. Can't reccomend enough. Walking distance to the centre and close to some lovely pubs. I had too shoot off and they kindly offered me a breakfast roll to take away! 10/10
Stayed 1 night in Jun 2019
Response from Glade End on 3 Jul 2019
Dear Nick Thank you so much for taking the time to send a review about your recent stay at Glade End.I am so pleased that you enjoyed your stay, particularly our close location to Marlow. I am sorry that you did not have time for breakfast but hope that you enjoyed your bacon sandwich. We hope that we can welcome you back to Glade End when you are next visit Marlow. kind regards Gail

6/10 Okay

Steve

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A bit disappointed, but Breakfast excellent.
I have to say; for the money it cost, I expected more. The room was very small and the carpet was pretty dirty as, when I walked from the bathroom to the bedroom with damp feet after a shower, I found long back hairs on my feet and a lot more were embedded in the carpet at the foot end of the bed. I found the room very stuffy and even with all windows open I didn't sleep very well. With that in mind I would suggest some form of air-con would probably make the place a lot more comfortable for guests during the Summer months. Other than that, the only time I saw staff was the following morning as there seems to be no late afternoon/evening presence there, but the staff I did see were friendly, helpful and courteous, so were excellent and a credit to the Guest House. Best thing about the stay was the breakfast; tasty, really well cooked and presented. Would I stay again: probably, only as it's a short walk into the High Street and all the excellent restaurants and bars available there.
Stayed 1 night in Jun 2019
Response from Lily on 4 Jun 2019
Dear Steve, Thank you for choosing to stay with us on Saturday. I am very sorry to read that your carpet in your room was dirty. We pride ourselves on having an extremely clean establishment, as you will see from previous posts, so i was disappointed to read this. We have fans that we provide in the rooms and usually put these in towards mid June when it starts to get warmer. We will have to reconsider our timings with the weather! I am pleased to read you found our team friendly and enjoyed our Chef cooked breakfast. Thank you once again for staying with us and for your feedback. Kind regards Lily

10/10 Excellent

Mr M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary Stay
A very clean comfortable room that was great value for the two of us to stay in Marlow. Great breakfast too
Stayed 1 night in May 2019
Response from Lily on 4 Jun 2019
Dear Mr M, Thank you for choosing to celebrate your anniversary with us. I am pleased you had an enjoyable stay. Thank you Lily

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant B&B in Marlow
Great little place, ideal for visiting Marlow. Check in very easy, very clean and tidy place. Comfortable room, good shower and wonderfully clean linen and towels. Excellent breakfast topped our stay off nicely. Staff were great.
Stayed 1 night in May 2019
Response from Lily on 4 Jun 2019
Dear Bob, Thank you for staying with us recently and for your kind words. I am so pleased you enjoyed your stay. Thank you Lily

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Guesthouse!
Lovely guesthouse just minutes from Marlow high street. Clean, spacious, comfortable and lovely breakfast. Onsite parking and self check in are added bonuses for convenience. Overall a great one night stay.
Stayed 1 night in May 2019
Response from Lily Grant on 4 Jun 2019
Dear Tommy, Thank you so much for staying with us recently and for your kind words. Thank you Lily

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to town, good parking and other facilities
Stayed 2 nights in Apr 2019
Response from Lily on 8 Apr 2019
Thank you for your kind comments, i am pleased you enjoyed your stay with us. Thank you Lily

10/10 Excellent

D.

Business traveller
Liked: Cleanliness, staff & service
What a great vibe. And the service was fantastic—I found it peaceful and quiet—could hear the birds singing in the morning.
Stayed 2 nights in Mar 2019
Response from Lily Grant on 25 Mar 2019
Dear D Thank you for a really lovely review. I pleased you could hear the birds. Thank you for choosing to stay with us. With kind regards Lily

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Lily Grant on 25 Mar 2019
Thank you for your top marks. We look forward to welcoming you back. With kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Marlow
Very friendly staff responsive to needs and requests. Good breakfast buffet and cooked breakfast offer. Nice room and en-suite, clean and spacious with good equipment (TV, radio with iPhone player, tea/coffe and cookies in room. In reasonable distance from town centre.
Stayed 1 night in Mar 2019
Response from Lily on 5 Mar 2019
Thank you for your kind comments. I am so pleased you enjoyed staying with us. We look forward to welcoming you back. With kind regards Lily

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. Easy check in. Great breakfast. Mattress a bit hard for our liking. Close to a noisy road if you like the window open.
Stayed 1 night in Feb 2019
Response from Lily on 5 Mar 2019
Thank you for staying with us. I am sorry you found the mattress a bit hard. Thank you Kind regards Lily

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Lily on 5 Mar 2019
Thank you Holly. Kind regards Lily

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover...
A great little guest house with all you need. Have already booked again for my next trip to Marlow.
Stayed 1 night in Jan 2019
Response from Lily Grant on 29 Jan 2019
Thank you Tim. I am so pleased to read you enjoyed your stay with us. We look forward to welcoming you back. With kind regards Lily

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Lily on 15 Jan 2019
Thank you for your kind marks.

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Good overnight stay close to Marlow. Clean , comfortable and a good breakfast, with the benefit of off street parking.
Stayed 1 night in Nov 2018
Response from Lily on 27 Nov 2018
Dear David, Thank you for your kind review. We look forward to welcoming you back. With kind regards Lily

8/10 Good

Tonie

Everything was good. Lovely room. Smooth check in and out. Strange bathroom sink taps that have no grip! It’s a small thing, which became irritating, as you couldn’t turn them off with wet hands!! Suggest the owners look at this! Cooked breakfast was on the small side. One poached egg and 3 small mushrooms could easily have been increased. Otherwise happy to recommend
Stayed 1 night in Nov 2018
Response from Lily on 27 Nov 2018
Dear Tonie, Thank you for staying with us recently. Thank you for your comments on the taps. I will look at this. Its a shame that you didn't ask us for more breakfast, we would have been more than happy to have cooked more for you. Thank you once again for the recommendation. With kind regards Lily

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest place to stay in Southern England. Can’t beat it, full English breakfast and super friendly staff
Stayed 2 nights in Nov 2018
Response from Lily on 27 Nov 2018
Dear Nick, Thank you for such a lovely comment. We look forward to welcoming you back. Best wishes Lily and the team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Lily on 31 Oct 2018
Thank you for your review Robert. Kind regards Lily

10/10 Excellent

ching, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy place to stay
Cozy place to stay. From the outlook, the place may look small but the room is comfortable. It’s only 5 mins walk into the town centre. The breakfast was superb and staff were friendly. Thank u!
Stayed 1 night in Aug 2018
Response from Lily on 5 Sept 2018
Dear Ching, Thank you for taking the time to write a review. We are delighted that you enjoyed your stay with us and found everything to your liking. Thank you also for your compliments regarding breakfast that I have passed on to the chef and our staff. Kind regards, Bena

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Great stay at Glade End. The room was comfortable and spacious. Breakfast was excellent. The hotel is well located for exploring Marlow.
Stayed 1 night in Aug 2018
Response from Lily on 30 Aug 2018
Dear Adam, Thank you for taking the time to write a review. We are thrilled that you found your room comfortable and spacious and thank you for your compliments regarding breakfast that I have passed on to our chef. We are pleased you enjoyed our close proximity to Marlow town centre and the surrounding area. Thank you for staying with us. Kind regards, Bena

10/10 Excellent

julie, west yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and comfortable
I was greeted by the deputy manager, who was so friendly and welcoming. She showed me to my room and made sure I had the key code for the front door if I went out. Stayed one night, the room was comfortable ,and the breakfast really good. The young man that served me was polite and attentive. All in all- a lovely stay! Thank you
Stayed 1 night in Aug 2018
Response from Lily Grant on 8 Aug 2018
Dear Julie, Thank you for your kind review. I am so pleased to read you found Glade End "Warm and welcoming" thank you for choosing to stay with us. We look forward to welcoming you back. With kind regards Lily

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really handy location
Great little B&B close to the centre of Marlow. Really enjoyed our stay here
Stayed 1 night in Jul 2018
Response from Lily Grant on 1 Aug 2018
Dear Mark, Thank you for your kind words. I am pleased to read you found our location convenient. With kind regards Lily

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Lily on 4 Jul 2018
Thank you David

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from GE on 21 Jun 2018
Dear Adrian, Thank you so much for taking the time to send a review. We are delighted that you found our staff, location and parking facilities all very much to your liking. We look forward to you staying with us again when in the area. With kind regards, Bena

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation. Spotlessly clean. Beautiful cooked to order breakfast. Host Gail was lovely. Great location near to a lovely town and walking distance to Higgins Park for Pub in the Park.
Stayed 1 night in May 2018
Response from Lily on 29 May 2018
Dear Christine, Thank you for your kind comments. I am so pleased you had a lovely time and enjoyed Pub in the Park. We look forward to welcoming you back next year. Kind regards Lily

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marlow weekend
Marlow was a lovely area assisted by superb weather during our stay. The accommodation was exemplary if rather costly. A minor point was the breakfast tables for 2 were somewhat small meaning some juggling of plates and cups was required.
Stayed 2 nights in May 2018
Response from Lily on 29 May 2018
Dear Frederick, Thank you for choosing to stay with us. I am pleased you enjoyed our lovely town and that the sun was shining. Yes we are currently looking into replacing the tables. Thank you Kind regards Lily

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from GE on 4 May 2018
Dear Paul Thank you for your 5 star rating for your recent stay at Glade End.I hope that we can welcome you back on your next visit to Marlow. Kind regards Gail

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marlow Trip
Enjoyed the whole experience....great and easy access to town...lovely breakfast served by a really nice friendly lady who we learnt was a stand in for that day....you need her to stand in more often😊
Response from GE on 4 May 2018
Dear June Thank you for your review about your recent stay at Glade End.I am so pleased that you enjoyed your visit and I will pass your kind comments on to our staff. I hope that we can welcome you back to Glade End if you return to Marlow. Kind regards Gail

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, will stay again
Nice village location with some lovely pubs for tge evening plus a short 15min commute to Maidenhead office in the morning - will stay again .
Response from Lily on 25 Apr 2018
Dear Peter, Thank you for your kind comments. I am pleased to read you enjoyed your stay and found our location convenient. We look forward to welcoming you back. Kind regards Lily

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Lily on 16 Apr 2018
Thank you

8/10 Good

Jenny

Liked: Cleanliness, staff & service, room comfort
Expensive for what it was.
Response from Lily on 16 Apr 2018
Dear Jenny, Thank you for choosing to stay with us. Kind regards Lily

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for any part of Marlow
We both found the whole experience of our stay was outstanding from the minute we arrived it was warm and welcoming My wife made a comment when we left that she she thought it was better than a lot of the five star hotels we have been to
Stayed 1 night in Mar 2018
Response from Glade End team on 13 Apr 2018
Dear Guests, Thank you so much for taking the time to write a review and for your very kind compliments. We are thrilled that you enjoyed your stay with us so much and we hope you will return in the future. With kind regards

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant guest House
Fast efficient auto check in. Lovely homely feel to the room & dining area. Very friendly & helpful staff. Off road parking. Short walk to the centre of town with great places to eat
Stayed 1 night in Jan 2018
Response from Lily Grant on 30 Jan 2018
Dear Chris, I am so pleased to read that you enjoyed your stay with us. Thank you for your kind comments and we look forward to welcoming you back. Kind regards Lily

10/10 Excellent

Mrs Eileen B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely
Breakfast was great , location excellent

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Stayed on a number of occasions, self check in which works fine. Rooms all decent size, clean and comfy.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely B&B in a great location, worth every penny!
Nicely presented B&B in a great location for visiting Marlow, just a stones throw from the High Street. Would definitely recommend it.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely! (But noisy)
Lovely guest house, breakfast superb however if staying at the front be prepared for lots of traffic noise everything else spot on.

10/10 Excellent

Jennifer, Brighouse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Very pleasant stay. Really good location for the Hand and Flowers Pub down the road. We would definitely like to visit again. Superb service and excellent breakfast.

2/10 Terrible

Adriana Ioana, Bucharest

Disliked: Staff & service, property conditions & facilities, room comfort
This is not a 4*.
Terrible.

10/10 Excellent

Bernard, Gatineau, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Very modern and efficient property
We were given the code to enter the property and our key was on a table. Room very modern and very clean. No contact the first day but the owner was there for breakfast which was excellent. It seems many regulars using it for business. Would definitely go back.

8/10 Good

Kate, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walking distance to town centre
This is a very convenient and pleasant place to stay. The self check-in worked well and the room was comfortable and clean, if a little small. We were meeting friends at The Hand & Flowers and found the walk to it quite easy. We met the staff next morning at breakfast (which was really good quality) and they were very friendly and helpful; I am sure that had there been any problems at any time they would have responded quickly even though they were not always on site. There is off road parking too.

10/10 Excellent

George, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for our last night before flying out of Londo
This is a guest house, so you may just have a code to get in with no one there. It is also hard to find from the address as it sits back from the road and the addresses are not well marked. That said, the breakfast was good and the staff were very friendly and helpful. The rooms were very nice and comfortable. Picked this to stay reasonably close to Heathrow Airport on our last night. Worked well.

8/10 Good

ross, Cheltenham

Liked: Cleanliness, staff & service
Nice stop for business
Working in Marlow stayed the one night, nice short walk to the high street and the free parking is great, great care if obviously taken to prepare rooms very friendly staff and a nice cooked to order breakfast in the morning is the perfect way to start a day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room in a small and cosy house.
We got to the hotel late and the check-in procedure is signing in and picking up an envelope with the key to the room. Smooth. The bed was very comfortable and everything was very clean. The only complaint would be the shower that has a very unconventional way of working the shower. Altogether it was very pleasant and only 5 minutes walk from the town centre.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weekend
Single room with private bath and shower(not ensuite but in two separate rooms) was a little challenging but doable for my short stay. Will definitely return but will up my game to a larger room. Breakfast was excellent and area is totally walkable

10/10 Excellent

Jennifer, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
A one night stay as I was working in the area. The self-service entry and check in system had concerned me slightly initially, however I found that this was smoothly handled and there are a number of different places where contact details are displayed if you need to contact the person in charge. I had a small double room with en suite shower room, lovely - clean and comfortable. It did overlook the main road outside, but I wasn't disturbed by that even with the window open all night. Breakfast the following morning was a lovely choice of cooked meal or cereals, toast, fruit. I would have liked a room with a desk, the lack of this item was really my only gripe with the place.

10/10 Excellent

Dawn, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very recommended
Really lovely guest house. Very heldul, friendly staff and a good cooked breakfast