- Disliked: Staff & service
Very bad service + a 'hidden' 30EUR cleaning fee
I booked in the evening, but immediately afterwards I needed to go to the hospital with one of my children. I was called and asked when we are arriving and told the guy what happened. His response: 'ah, very well, cause the cleaning is not done yet'. Other responses during that night: 'can you stay one more hour , cause I have other clients I need to check-in'. Or: 'I don't have time for this, I have 14 properties that I need to manage', when I asked why is he going through the apartment with his shoes on, since I pay 30EUR for cleaning and what this cleaning implies (read the fine print, you will need to pay it as well). We ended up not staying there.