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Casa Mendoza Hotel Boutique

3.5 star property
Travelers find a peaceful retreat at this boutique hotel where rooftop garden views complement spa indulgences, all surrounded by natural parklands

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Casa Mendoza Hotel Boutique sits between San Pio Park and La Flora Ecological Park, creating a natural sanctuary for guests. Visitors can relax on the rooftop terrace with scenic views or enjoy rejuvenating treatments in the spa tub, including massages and manicures/pedicures.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately COP 14000 for adults and from COP 14000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Casa Mendoza Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Mendoza Hotel Boutique?

Self-parking is free at this property.

What time is check-in at Casa Mendoza Hotel Boutique?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Mendoza Hotel Boutique?

Checkout is at 12:30 PM.

Where is Casa Mendoza Hotel Boutique located?

Located in Sotomayor, this hotel is within a 15-minute walk of La Flora Ecological Park and San Pio Park. Cacique Shopping Mall and Canaveral Mall are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

10

Cleanliness

9.4

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 16 out of 20 reviews
Rating 8 - Good. 3 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

Reviews

Verified

6/10 Okay

CHERYL

Liked: Cleanliness, staff & service
Small rooms but clean with a good breakfast staff was very nice
Stayed 11 nights in Oct 2023
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay. The bed and pillow were comfortable, friendly staff.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Kristoffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with wonderful hospitality. The only minus there I can think of is the wifi, it only exist in the lobby or the terrace.
Stayed 1 night in Aug 2019
Verified

8/10 Good

aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot but I was over charged, and gentlemen that worked there needs to improve his attitude. Over all great place just need to polish it up a bit.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

BUSTAMANTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MARAVILLOSA EXPERIENCIA!!

Espectacular!! no hay nada más que decir fue una experiencia completa y sobre todo gratificante, todos son muy amables y el hotel tiene todo lo que necesites, me encantó y sin duda volveremos no solo de negocios, también de descanso y en pareja.
Stayed 3 nights in May 2023
Verified

8/10 Good

Janeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super conveniente para lo que buscaba.. Bien ubicado.. todo limpio, el bano estaba muy bien.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

JOSE M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención

Hotel muy acogedor, la atención muy familiar
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

ROMAN ENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No pude llegar
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

He contado con la bendición de Dios conociendo cientos de hoteles... Este hotel quedará dentro de los mejores que he visitado... El calor humano, la atención, la entrega de cada uno de los colaboradores lo hacen sentir como en casa... Que estadía tan agradable.. Excelente
Stayed 3 nights in Jan 2021
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Mendoza is a great little hotel in Bucaramang

This small Bucaramanga hotel is a gem! The owners and staff are super friendly and helpful and the rooms, while small, are comfortable enough. It is close to many great restaurants and bars, but quiet. Breakfast was healthy and delicious and served on the rooftop with a nice view of the skyline. The owners arranged my transport from the airport and the driver was very nice and I was able to use him to get to Barichara and back.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es super amable y se nota lo cuidadosos que son con cada detalle de limpieza y ambiente. La ubicación es ideal para moverse hacia cualquier lugar de la ciudad. Cerca a zona gastronómica. A pesar de que no tiene aislante de ruido, es muy tranquilo. !Lo super recomiendo!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Arlette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acogedor

Es un hotelito boutique pequeño divino. Muy cerca del áreas comerciales. Atienden una pareja de sres. Alfredo y Fabiola. Te hacen sentir como si fueses sus hijos...son adorables. Muy pendientes de todo lo que puedas necesitar, que estés bien, sumamente amables.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

CARLOS

Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Daniela

Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Adriana

Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

ANDRES RODRIGO

Stayed 3 nights in Nov 2021
Verified

10/10 Excellent

Claudia Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Verified

8/10 Good

Nils

Stayed 3 nights in Jan 2020